Why does Candy Crush keep crashing?

I have an original iPad running ISO 5.1.1. Have recently updated Candy Crush but the app keeps crashing every time I start playing it. The only time it works is if I purchase $20 worth of gold bars an then it still crashes. Why does it keep crashing?

iPad, iOS 5.1.1

Posted on Nov 6, 2014 5:38 PM

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5 replies

Nov 6, 2014 5:48 PM in response to Web1007

It may have a fault. Try giving your device a reset.

Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot. No data will be lost.


If that doesn't work, force close the app

Double tap the home button. When you see the app previews on the screen scroll sideways if needed to get the preview in question on the screen. Flick that preview up and off the screen to close the app. Single tap the home button or home screen preview to exit the mode.

Jan 11, 2017 6:46 PM in response to Rammlm

Look on Candy Crush's support site, see if others have the same issue....if there's a bug with the game chances are other players are also hacving issues with the same thing.


You could also try to force quit the game. Double tap the home button then flick the preview for candy crush up and off the screen to close it. Single tap the home button to exit the mode and then try to open the game again.

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Why does Candy Crush keep crashing?

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