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cannot add icloud public calendar to outlook

I work and live in a mixed Mac/PC environment. The PCs are Windows 7 professional with Outlook 2010. The Macs are Yosemite. I would like to be able to subscribe to a public icloud calendar on one of the PCs. We could do this a week ago.


Now when we add the calendar it crashes Outlook. Furthermore, I noticed that the calendar address no longer ends in .ics which Outlook requires.


The new icloud control panel crashed Outlook as well.


I tried joining the private calendar and it does not show up in Outlook either.


Is the new icloud interface not ready for prime time?

Any solutions or work arounds?


Thank you in advance for any help,


Debbie

Posted on Nov 11, 2014 3:58 AM

Reply
65 replies

Dec 16, 2014 6:31 AM in response to chad267

actually it affects Office 2013 as well - in some cases it crashes Outlook and in others it just quietly throws an error and simply doesn't update the calendar, assuming it was already a successfully added calendar or not. Adding any new calendars fails in all Outlooks.


As for Microsoft's update ... it apparently was to help users that had iCloud calendars (or other internet calendars) already installed that were causing crashes. It still doesn't work, but instead of crashing Outlook when adding or trying to update, it just throws an error now.


Last thread I read from Microsoft about it, their suggestion as a work-around was simply to uninstall and not use iCloud until it was fixed at Apple's end. We don't have any issues with internet calendars that are based on Windows structures, like those that come with our mail hosting service or Exchange, just mainly iCloud. I ran the link through an analyser and it said it couldn't parse the data. If the analyser can't parse it properly, how does Apple expect Outlook to? I saved the file that results when you process the iCloud calendar as an HTTP link (rather than webcal) and the analyser says the file has non-RFC compliant field data, which causes it to fail part way through reading it.


All data & research points to this being an issue at Apple's end so far. It could be related to something else, but not from what has been tested and discovered.

Jan 7, 2015 7:47 PM in response to singerdf

I have been following this thread and also on Microsoft Community, their thread is "Outlook crashes when iCloud add-in is enabled."


http://answers.microsoft.com/thread/01a3a3ac-28ad-47b9-939e-7a81b0669a0e


A fix was released here: http://support.microsoft.com/kb/3019219


I tried the Hotfix listed for MS Office 2010 (running on Windows 7), but it did not work. It appeared that I already had that particular hotfix on my machine. Maybe some of you will benefit from this fix, but in my case I am still struggling with this issue. All I want to do is be able to see my wife's calendar so we don't have conflicts between our business and personal schedules, and this has been driving me batty since November 2014. Good luck!

Jan 12, 2015 5:29 AM in response to singerdf

FWIW, MS apparently is still working on the issue:


I just want to confirm that the December 9th fix only addresses the crashing issue. The Outlook Product Team is investigating a second fix that will enable the calendar to sync properly. We do not yet have an ETA for the second fix. I'll post back when we confirm that fix will be available.

http://answers.microsoft.com/en-us/office/forum/office_365hp-outlook/outlook-cra shes-when-icloud-add-in-is-enabled/01a3a3ac-28ad-47b9-939e-7a81b0669a0e?page=2

cannot add icloud public calendar to outlook

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