Yosemite random Crash - discoveryd_helper[147]: Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server

I have this bug too. Yosemite is crashing/freezing randomly since the first 10.0 release and by the way this was a while ago!. And to all IT IS NOT A HARDWARE ISSUE! I have testet this on 2 different MacBook Pro's. I created a 100% bit clone of a the freezing Yosemite hard drive. On the second MacBook Pro the SAME! With 10.9.x everything is fine! No log entry, no resolution? It is also NOT a problem to have wrong file access rights or similar. It is more a SOFTWARE BUG with the BROWSER ENGINE/LIBRARY. Sometimes I cannot open a URL, because Yosemite is freezing on this URL. Sometimes I cannot open an HTML email with Microsoft Outlook 2011 because Yosemite is freezing on this email. Maybe it is App Nap too. I don't know.

I'm also having this issue. I support about 90 Mac in a corporate environment. Approximately 30 of our Macs have updated to 10.10.3 from 10.8.5 and it's been a nightmare ever since. Computers are randomly shutting down and from what I've found in the log it seems like the same error everyone else is getting is related. I'm attaching my EtreCheck results below if anyone is able to help or point be in the right directions. Thanks.

Problem description:

Random shutdowns, Seems to happen while using the computer and while away from the computer.

EtreCheck version: 2.2 (132)

Report generated 5/12/15, 11:32 AM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (Retina, 15-inch, Mid 2014) (Technical Specifications)

MacBook Pro - model: MacBookPro11,3

1 2.5 GHz Intel Core i7 CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 15 - SN = D864414Y30UF9CPA4

Video Information: ℹ️

Intel Iris Pro

NVIDIA GeForce GT 750M - VRAM: 2048 MB

Color LCD 2880 x 1800

VS248 1920 x 1080 @ 60 Hz

System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:13:15

Disk Information: ℹ️

APPLE SSD SM0512F disk0 : (500.28 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 499.07 GB (260.48 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.42 GB Online

USB Information: ℹ️

Generic External 500.11 GB

EFI (disk2s1) <not mounted> : 210 MB

Boot OS X (disk2s3) <not mounted> : 134 MB

Time Machine MacBook Pro (disk3) /Volumes/Time Machine MacBook Pro : 499.43 GB (89.81 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk2s2 499.76 GB Online

Logitech USB Receiver

C-Media Electronics Inc. Thunderbolt Combo

C-Media Electronics Inc. Thunderbolt SPDIF Out/Line In

Apple Internal Memory Card Reader

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

StarTech.com TB2DOCK4KDHC

Configuration files: ℹ️

/etc/sysctl.conf - Exists

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Applications/Parallels Access.app

[loaded] com.parallels.virtualsound (1.0.36 36 - SDK 10.6) [Click for support]

/Applications/Parallels Desktop.app

[loaded] com.parallels.kext.hypervisor (10.2.0 28956 - SDK 10.7) [Click for support]

[loaded] com.parallels.kext.netbridge (10.2.0 28956 - SDK 10.7) [Click for support]

[loaded] com.parallels.kext.usbconnect (10.2.0 28956 - SDK 10.7) [Click for support]

[loaded] com.parallels.kext.vnic (10.2.0 28956 - SDK 10.7) [Click for support]

/Applications/VMware Horizon Client.app

[not loaded] com.vmware.kext.vmioplug.12.2.7 (12.2.7) [Click for support]

/Library/Extensions

[not loaded] com.sourcefire.amp.fileop (1 - SDK 10.7) [Click for support]

[not loaded] com.sourcefire.amp.nke (1 - SDK 10.7) [Click for support]

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) [Click for support]

[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) [Click for support]

[not loaded] com.wacom.kext.wacomtablet (6.1.7) [Click for support]

Startup Items: ℹ️

ciscod: Path: /System/Library/StartupItems/ciscod

Startup items are obsolete in OS X Yosemite

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

[loaded] com.cisco.anyconnect.gui.plist [Click for support]

[loaded] com.express.showlibrary.plist [Click for support]

[running] com.jamfsoftware.jamf.agent.plist [Click for support]

[loaded] com.nvidia.CUDASoftwareUpdate.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]

[running] com.sourcefire.amp.agent.plist [Click for support]

[not loaded] com.splashtop.streamer-for-root.plist [Click for support]

[failed] com.splashtop.streamer-for-user.plist [Click for support] [Click for details]

[failed] org.gpgtools.gpgmail.enable-bundles.plist [Click for support] [Click for details]

[loaded] org.gpgtools.gpgmail.updater.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[running] com.aladdin.aksusbd.plist [Click for support]

[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]

[running] com.efi.lmgr.plist [Click for support]

[running] com.efi.ofasq.plist [Click for support]

[running] com.jamfsoftware.jamf.daemon.plist [Click for support]

[not loaded] com.jamfsoftware.startupItem.plist [Click for support]

[loaded] com.jamfsoftware.task.1.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]

[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]

[loaded] com.promise.bgasched.plist [Click for support]

[running] com.promise.BGPMain_R.plist [Click for support]

[loaded] com.promise.emaild.plist [Click for support]

[running] com.sourcefire.amp.daemon.plist [Click for support]

[loaded] com.sourcefire.amp.updater.plist [Click for support]

[failed] com.splashtop.streamer-daemon.plist [Click for support]

[failed] com.splashtop.streamer-srioframebuffer.plist [Click for support]

[loaded] com.teamviewer.Helper.plist [Click for support]

[unknown] org.virtualbox.startup.plist [Click for support]

[loaded] org.wireshark.ChmodBPF.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[running] com.parallels.mobile.startgui.launchagent.plist [Click for support]

[loaded] com.pia.pia_manager.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]

User Login Items: ℹ️

UNKNOWN UNKNOWN (missing value)

Flux Application (/Users/[redacted]/Applications/Flux.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Google Drive Application (/Applications/Google Drive.app)

Dropbox Application (/Applications/Dropbox.app)

Knock UNKNOWN (missing value)

Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: Java 8 Update 45 Check version

WacomNetscape: Version: 1.1.1-1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

net.juniper.DSSafariExtensions: Version: Unknown [Click for support]

WacomSafari: Version: 1.1.1-1 [Click for support]

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 15.007.20033 - SDK 10.8 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 15.007.20033 - SDK 10.8 [Click for support]

MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]

Safari Extensions: ℹ️

Open in Internet Explorer

1Password (beta)

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]

WacomTablet [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.07 GB Disk used: 238.59 GB

Destinations:

Time Machine Backups [Local]

Total size: 499.43 GB

Total number of backups: 12

Oldest backup: 2015-04-23 14:58:53 +0000

Last backup: 2015-05-11 20:38:53 +0000

Size of backup disk: Too small

Backup size 499.43 GB < (Disk used 238.59 GB X 3)

Top Processes by CPU: ℹ️

4% WindowServer

4% com.apple.WebKit.WebContent(3)

3% com.apple.WebKit.Networking

2% fontd

2% cloudd

Top Processes by Memory: ℹ️

976 MB kernel_task

590 MB firefox

246 MB com.apple.WebKit.WebContent(3)

213 MB mds_stores

197 MB Dock

Virtual Memory Information: ℹ️

10.00 GB Free RAM

6.03 GB Used RAM

0 B Swap Used

Diagnostics Information: ℹ️

May 12, 2015, 11:18:40 AM Self test - passed

May 10, 2015, 12:56:50 PM /Library/Logs/DiagnosticReports/PopcornTime_2015-05-10-125650_[redacted].hang

It's been awhile since I last posted because I had narrowed the issue down to certain trigger (playing media/flash causes the crash). Now I have updated to 10.10.3, thinking okay maybe something has been done. Nope, I'm getting the crashes randomly again. Seems I might have to downgrade AGAIN.

Honestly Apple, I'm about ready to throw you the giant middle finger. I have an $9,000 mac pro work computer that crashes randomly! THIS ISSUE HAS BEEN OCCURRING SINCE OCTOBER 2014 AND THERE HAS BEEN NO INFORMATION REGARDING A FIX OR POSSIBLE FIX.

So, I've been in contact with Apple Support and after many hours of trouble shooting with them, here are some things you can try:

1.) Create a new user account with admin rights and simply see if you get a crash as that user. I did not, which shows that the crashes were tied to my user account.

2.) a.) Create a directory on your desktop called "UserPreferences"

b.) In your User library ( /Users/Your_User/Library ) move/copy the contents of the folder "Preferences" into the "UserPreferences" folder on your desktop.

c.) Delete everything in the "Preferences" folder in your user library.

d.) Restart and log back in. You will notice some changes to your preferences but all your installed apps will still be there.

Solution 2 comes from the idea that something in your user preferences was causing the crash. So, if we remove them and start fresh, then we might eliminate w/e was causing the crash. If your not happy with how your preferences were changed, then simply move the contents of "UserPreferences" back to "Preferences"

I haven't tested 2 extensively yet but 1 was working for me. No crashes.

Hope this helps.

Thanks for your reply. I followed your instructions and created a test account as well as backing up my preferences and deleting them. After logging back in and reconfiguring a few settings that had changed I launched Parallels Desktop and almost immediately the computer crashed. Back to the drawing board I guess.

Indeed. It took awhile but I finally got the crash again. What's worse is that I'm now getting the crash on my laptop too, where I wasn't before.

I will next be requesting from Apple for a Mavericks install. I can't handle these crashes anymore.

Just thought I would throw my hat in the ring and cry out a "me too" for this problem -- found this thread by googling what's in my crash logs...same dealio as all of you. I have a MacBookPro10,2 (the first 13" retina mbp, late 2012) with the CTO i7 cpu and 8GB RAM, Intel HD 4000 gfx. Ran this guy with ML/Mavericks since I got it and never had one single problem with it, hardware or software, until I upgraded to Yosemite. I wiped everything, did a clean install; same issue - I had zero third party apps installed and this happened right after fresh installing 10.10.3 just browsing with safari (not saying it has anything to do with safari just saying what happened). Looks like a pretty nasty bug; has happened three times since I did the wipe / fresh install. Doesn't seem logical, seems completely random. Any ideas what the statement in the logs actually means?

Oddly, when I started up after one of the crashes Chrome opened up even though it wasn't (or should not have been) running before the crash.

I noticed the same exact thing! Don't know if it's related but it seems pretty shifty eh?

I reported a very similar problem in another thread and for me the only solution was to reinstall my old Moutain Lion partition.

Since reverting to moutain lion... ZERO crash, and it's been 3 or 4 weeks now of quite heavy use.

For me Yosemite isn't production ready, plain and simple, and if you browse the web you'll find I'm not the only one having this opinion.

I don't know if it's Yosemite's fault or if third party software devs have a really hard time creating stable drivers for Yosemite but at the end of the day I don't care who's fault is this, I just need something STABLE... SO SIMPLY DON'T USE THIS !

One crash a month is more or less OK, one crash a day certainly is not.

Well, I have another call with Apple on Tuesday. I'll do what I can on my end to get this fixed. I encourage everyone to do the same. Make sure your voices are heard, so this issue is top priority for Apple.

Well, this is certainly interesting. It looks like Apple has finally come to their senses and has dropped the closed source discoveryd from the latest Yosemite and replaced it with the open source mDNSResponder we all know and love. I seriously doubt this issue has anything to do with discoveryd though (unfortunately); IMHO it's more than likely that what's in our logs is just a symptom of the issue, not the root cause -- the issue happens first, causes cascade, causes discoveryd to fail and eventually the system to freeze...although I could be wrong. Still it would be nice if everyone upgraded to the latest Yosemite and noticed that this issue was gone...hopefully it will be downloadable soon.

Hi i got this crash report.

May 27 10:13:05.209758 Ahmads-MacBook-Pro.local discoveryd_helper[228]: Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server

May 27 10:13:05.210232 Ahmads-MacBook-Pro.local discoveryd_helper[228]: Detailed RemoteControl com.apple.discoveryd_helper XPC connection 0x7ff812e00610: start (pid=72, <unknown> not root)

May 27 10:15:28.219014 Ahmads-MacBook-Pro.local discoveryd_helper[227]: Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server

May 27 10:15:28.219477 Ahmads-MacBook-Pro.local discoveryd_helper[227]: Detailed RemoteControl com.apple.discoveryd_helper XPC connection 0x7fdf12c0ec90: start (pid=72, <unknown> not root)

May 27 10:17:18.956584 Ahmads-MacBook-Pro.local discoveryd_helper[227]: Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server

May 27 10:17:18.957066 Ahmads-MacBook-Pro.local discoveryd_helper[227]: Detailed RemoteControl com.apple.discoveryd_helper XPC connection 0x7fde03d00d50: start (pid=72, <unknown> not root)

May 27 10:26:24.563852 Ahmads-MacBook-Pro.local discoveryd_helper[227]: Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server

May 27 10:26:24.564475 Ahmads-MacBook-Pro.local discoveryd_helper[227]: Detailed RemoteControl com.apple.discoveryd_helper XPC connection 0x7fba80e00530: start (pid=72, <unknown> not root)

Hope can get some help regarding this matter too. I thought when changing my logic board it can run smoothly, but it doesn't.

just got repair under https://www.apple.com/support/macbookpro-videoissues/. then i run AHT, found problem in my memory. Replaced it with the new one, then got this error.

what a week.....

Thanks for letting us know about that update.

I've been running the beta (10.10.4) for Yosemite and I still receive random crashes. Except this time, there is no information from the CrashReporter about what's going on after a crash. No doubt, that this is the same issue.

Seems as you thought: removing discoveryd process does not fix this issue.

Same problem here, MBPR 2012 yosemite 10.10.3. It started off crashing random every few days. Genius bar told me it was a software issue and recommended a new install, did that but then crashes started again a few days later and today crashes happen as soon as I open an app other than console. AHT passed, works in safe mode, useless otherwise.

Contact Apple Support and tell them you would like to send your logs to Apple engineering. This is where I'm currently at. Hoping to hear back Tuesday or Wednesday next week.

Don't bother again with the Genius bar. They are not geniuses! Reinstalling the OS is a typical Windows ME & Vista response which is what led me to buy a Mac in the first place. Apple seriously needs to address this issue and stop pumping out defective OS's every year!