iCloud drive option not in settings

I have the same issue with my iPhone 6 and iPad Air 2. Neither of these devices display iCloud Drive while both my wife's devices do display them. We bought our respective devices at the same time. I have spent much time on the phone with Apple support and they don't have a clue. And no, restoring the device doesn't do anything but take up another day getting the device set up the way I want it. This is very frustrating.

Ok this led me to investigating every single option in Settings and I found the cause of this.

I have my work e-mail on my phone along with some other work related apps. This also comes with a set of policies. In my case my companies device policy restricts the use of iCloud Drive and Photo Stream. You can check the policies and the corresponding restrictions in Settings > General > Profiles & Device Management.

Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.

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I have the same issue on my iPhone 6. Neither iCloud Drive nor Photos is showing up in my settings. On my iPad Air 2, however, I can see and use both options.

Having the exact same issue from 2 out of 3 iOS devices. I don't understand why it's not working, but as you stated, nothing requiring iCloud Drive to sync will work. The issue has been present since iOS a year ago.

I have Apple's engineering team looking into this for me and will report back here.

I have the same issue! iCloud drive option not available at iPhone 6 with ios 8.1.1 in settings -> iCloud!

iCloud Drive works on my Macbook (Finder) and also with iCloud login at a Webbrowser session.

What´s wrong dear Apple team???

I had a look at several of my colleagues and all the iCloud Drive option was available in the settings. It should not act on security restrictions from my employer so. I have the same issue on my iPad. On my MacBook, and in the web browser, however iCloud Drive works as it should and documents are synchronized. Desperation slowly wide. What can I do?

My wife's iPad mini also has the same problem and it is an enterprise purchase, too. Have you been able to get this fixed as I've tried everything other than a complete restore. Her MacBook Pro and iCloud.com seem to work fine as far as syncing files, but I can't even get the iWork apps to access iCloud drive files. And yes, the iCloud Drive option in settings is missing.

Thank you W4N! Both my iPhone and iPad use the AirWatch program for my business accounts, while my wife's do not. I check my settings and found the "Documents in the Cloud not allowed" restriction. Thank you.

Thanks w4n! After much searching and not finding any solutions, you've solved the case of the missing iCloud Drive option. My employer uses different software called "MaaS360" to enforce corporate policies, but it's the same result. In my case General > Device Management > MaaS360 MDM Profile > Restrictions contains the setting "Documents in the Cloud not allowed"... so it looks like it won't be possible for me to use iCloud Drive on this device. 😢 Oh well, at least now I know why.

I realize this was posted almost a year ago, but I am glad you found out what the root of the issue was. I tried rebooting my iPhone, backing up from a previous iOS version. Turns out that corporate policy was the culprit. Our company uses MobileIron and they had blocked access to allow documents to be stored on iCloud Drive.

The answer from w4n is exactly right for this situation, as a lot of work applications and email servers have restrictions for things like this to prevent people from putting company sensitive material on their private iCloud Drives.

This was my problem too. -Thanks. I do so dislike it when options are REMOVED from menus. Greying out lets you know you are looking at the correct place but the option is not available. Even better would be an actual reference to the restriction. Two very different directions to look for a solution. I wasted time looking for this when it could have been right there on the menu. Starting to have to have doubts about Apple's ability to create intuitive interfaces

Under Settings>Phone's name you will find Apple ID, Find My Phone, et al