Retina 5K - AMD Boot Camp Driver failure

I would like to begin a discussion of the Boot Camp Drivers for the AMD video card in the stock Retina 5K iMac. There is a thread that demonstrates what appears to be a successful install of the drivers, and a thread that demonstrates a non-successful install.

A non-sucessful install looks like this:

The drivers tab indicates that driver version 14.200.1002.1002 is installed.

This is the stock Boot camp driver install. The latest beta Catalyst drivers from the AMD website will also return the same results.

I have had conversations with Apple support and it seems there is no official support for Boot Camp after install. They have no useful information beyond blaming Microsoft and/or AMD and acknowledging that there are threads at Apple communities that confirm people are having this issue.

For those of you with the Retina 5K, can you get the AMD Boot Camp drivers to function? If so, what did you do to make it work?

Can you list your specific hardware load out?

I am not concerned about true 5K support in Windows, that is not the issue at this point. The issue is that the AMD Boot Camp drivers will install, but Windows refuses to load them and returns a 'code 43' error.

Retina 5K - 3.5GHz i5, 8GB ram, AMD Radeon R9 M290X 2048MB

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10)

Posted on Nov 16, 2014 11:07 AM

217 replies

Loner T

Level 9

59,536 points

Dec 25, 2015 7:42 AM in response to sunmetis

What is the version of BC6 drivers package that you currently have?

sunmetis

Level 1

4 points

Dec 25, 2015 7:56 AM in response to Loner T

THe one downloaded while autoinstallation osx bootcamp software i m checking

sunmetis

Level 1

4 points

Dec 25, 2015 8:33 AM in response to sunmetis

Loner T

Level 9

59,536 points

Dec 25, 2015 8:38 AM in response to sunmetis

Can you check Product Version in Bootcamp.xml file? It will look similar to the following. You should be using 6.0.6237 or higher .

<ProductManufacturer>Apple Inc.</ProductManufacturer>

<ProductVersion>5.0.5033</ProductVersion>

<ProductCode>{FA2B2C2A-EA41-495A-9308-60726125D562}</ProductCode>

sunmetis

Level 1

4 points

Dec 25, 2015 8:47 AM in response to sunmetis

ok now testing this version :

original driver uninstalled

Loner T

Level 9

59,536 points

Dec 25, 2015 10:09 AM in response to sunmetis

I was referring to the package version of the BC6 drivers. If it works, can post the version of the AMD driver from Device Manager?

sunmetis

Level 1

4 points

Dec 25, 2015 12:05 PM in response to Loner T

thank you LONER T

where is this file ?? Bootcamp.xml?

Loner T

Level 9

59,536 points

Dec 25, 2015 12:10 PM in response to sunmetis

It is usually on the USB Installer. ON 2015 Macs, it is in OSXRESERVED. You can always download BC drivers using OS X BC Assistant. It includes this file.

sunmetis

Level 1

4 points

Dec 25, 2015 2:09 PM in response to Loner T

You can't download bootcamp on usb. During the installation the download process starts then you make partitions... I've tried 3 times 🙂

My bootcamp version :

Help 🙂

Loner T

Level 9

59,536 points

Dec 25, 2015 4:18 PM in response to sunmetis

This will let you download drivers to a USB.

sunmetis

Level 1

4 points

Dec 25, 2015 7:32 PM in response to Loner T

Arf After the download and the bootcamp software under osx.... nothing changed

osx, windows, bootcamp, drivers are up to date.. Maybe the worst thing : Hardware problem

Loner T

Level 9

59,536 points

Dec 25, 2015 7:35 PM in response to sunmetis

1. From System Report -> Hardware, can you tell the exact Model identifier?

2. Can you check the Product Version entry in Bootcamp.xml and post the version? You can also check the AMD driver version number and it should match the driver currently installed.

sunmetis

Level 1

4 points

Dec 25, 2015 8:01 PM in response to Loner T

Nom du modèle : iMac

Identifiant du modèle : iMac17,1

Nom du processeur : Intel Core i5

Vitesse du processeur : 3,2 GHz

Nombre de processeurs : 1

Nombre total de cœurs : 4

Cache de niveau 2 (par cœur) : 256 Ko

Cache de niveau 3 : 6 Mo

Mémoire : 8 Go

Version de la ROM de démarrage : IM171.0105.B05

Version SMC (système) : 2.33f10

Bootcamp version :

Version 6.0.1 (522)

sunmetis

Level 1

4 points

Dec 25, 2015 8:03 PM in response to sunmetis

For the graphic card :

sunmetis wrote:

Nom du modèle : iMac

Identifiant du modèle : iMac17,1

Nom du processeur : Intel Core i5

Vitesse du processeur : 3,2 GHz

Nombre de processeurs : 1

Nombre total de cœurs : 4

Cache de niveau 2 (par cœur) : 256 Ko

Cache de niveau 3 : 6 Mo

Mémoire : 8 Go

Version de la ROM de démarrage : IM171.0105.B05

Version SMC (système) : 2.33f10

Bootcamp version :

Version 6.0.1 (522)

Jeu de composants : AMD Radeon R9 M390

Type : Processeur graphique (GPU)

Bus : PCIe

Longueur de la voie PCIe : x16

VRAM (totale) : 2048 Mo

Fournisseur : ATI (0x1002)

Identifiant du périphérique : 0x6819

Identifiant de révision : 0x0000

Révision de la ROM : 113-C408WA-799

Version du gestionnaire EFI : 01.00.799

Moniteurs :

iMac :

Type de moniteur : Retina LCD

Résolution : Retina 5 120 × 2 880

Retina : Oui

Profondeur de pixels : Couleurs 30 bits (ARGB2101010)

Moniteur principal : Oui

Miroir : Désactivé

Connecté : Oui

Intégré : Oui

sunmetis

Level 1

4 points

Dec 25, 2015 8:19 PM in response to Loner T

<ProductCode>{FCFFE6B6-BAE8-490E-88D0-097A9DA1C43D}</ProductCode>

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Retina 5K - AMD Boot Camp Driver failure