Retina 5K - AMD Boot Camp Driver failure

I would like to begin a discussion of the Boot Camp Drivers for the AMD video card in the stock Retina 5K iMac. There is a thread that demonstrates what appears to be a successful install of the drivers, and a thread that demonstrates a non-successful install.


A non-sucessful install looks like this:

User uploaded file

The drivers tab indicates that driver version 14.200.1002.1002 is installed.


This is the stock Boot camp driver install. The latest beta Catalyst drivers from the AMD website will also return the same results.


I have had conversations with Apple support and it seems there is no official support for Boot Camp after install. They have no useful information beyond blaming Microsoft and/or AMD and acknowledging that there are threads at Apple communities that confirm people are having this issue.


For those of you with the Retina 5K, can you get the AMD Boot Camp drivers to function? If so, what did you do to make it work?

Can you list your specific hardware load out?


I am not concerned about true 5K support in Windows, that is not the issue at this point. The issue is that the AMD Boot Camp drivers will install, but Windows refuses to load them and returns a 'code 43' error.


Retina 5K - 3.5GHz i5, 8GB ram, AMD Radeon R9 M290X 2048MB

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10)

Posted on Nov 16, 2014 11:07 AM

Reply
217 replies

Dec 26, 2015 7:07 AM in response to sunmetis

This is the correct version for your specific Mac. Did the steps in following link not work? What is the driver version after you follow this steps? Did you choose your specific GPU card?

Please try the steps in How do I get bootcamp 6.1 / AMD 15.201.2001.0 drivers .

In the Bootcamp.xml, this is the entry for the GPU driver.


<Name> "Advanced Micro Devices, Inc." Display Driver


<InfName>C0295241.inf</InfName>


<Class>Display</Class>

<ClassGUID>{4D36E968-E325-11CE-BFC1-08002BE10318}</ClassGUID>


<CatalogFile>C0295241.CAT</CatalogFile>

<Provider> "Advanced Micro Devices, Inc."</Provider>

<DriverVer>10/05/2015, 15.201.2001.0000</DriverVer>


<ServiceBinary>atikmdag.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>yes</isX64>


</Name>

Dec 26, 2015 7:58 AM in response to sunmetis

sunmetis wrote:


good morning Loner T

The file downloaded from apple :

User uploaded file

This is a WHQL driver. This will not work on the iMac. Try the 15.201.2000.000 driver. The AMD installer is not a very reliable indicator of success. Use pnputil to clean the driver store. If you have a Generic display driver, you can remove all AMD driver files from the Windows driver store.

Dec 26, 2015 9:13 AM in response to Loner T

Loner T - you state "You should be using 6.0.6237 or higher" but in my BootCamp.XML which came out of the download of the latest Apple support software indicates it is 6.0.6133 which is what just came off of the Apple Site.


This could be one potential problem. I'm hoping to find the time to get this going this weekend if all goes well.


This is the hardware I'm running:


iMac 15,1

CPU: Intel Corei7

Processor Speed 4 ghz

Processors: 1

Number of Cores: 4

L2 Cache per Core 256 KB

L3 Cache: 8 MB

Memory 24GB

Boot Rom IM151.0207.B05

SMC: 2.22116

Model Name: iMac

Model Identifier:

Dec 26, 2015 4:20 PM in response to Loner T

This is what I get with regards to the display driver bring installed in Bootcamp.XML for the video display card:


<Name> "Advanced Micro Devices, Inc." Display Driver

<InfName>C7186304.inf</InfName>

<Class>Display</Class>

<ClassGUID>{4D36E968-E325-11CE-BFC1-08002BE10318}</ClassGUID>

<CatalogFile>C7186304.CAT</CatalogFile>

<Provider> "Advanced Micro Devices, Inc."</Provider>

<DriverVer>07/15/2015, 15.200.1060.0000</DriverVer>

<ServiceBinary>atikmdag.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>yes</isX64>


As you can see, instead of it being 15.201.2001.0000 it is 15.200.1060.0000 which would seem to be an older driver.

However, this is what is being downloaded from the boot camp assistant to the USB jump drive.

That's why it probably keeps failing repeatedly.


So, do we have a legit source for 15.201.2001.0000 that I can download onto the jump drive so this is used instead?


As far as going into device manager and attempting to go for a generic driver if I attempt to uninstall the 290X driver it eliminates the video display adapter section in Device Manager. It previously would go back to generic video display adapter but now it deletes that section entirely.


If I tell it to scan for hardware changes it installs the incorrect driver again.

If I go into PNPUTIL to rid the driver store of AMD drivers it lets me eliminate most but some indicate that the driver is in use and cannot be uninstalled.

Dec 26, 2015 5:04 PM in response to aliensporebomb

Now windows upgrade is finished. After a lonnnnnng download.


After that the ati installation doesn't stop .. With a success at the end 🙂. A Big hope ??? Nop


User uploaded file

The same error 43 ... Windows notification : to prevent problems.


Giviiiing up. First action Monday i''ll back to the store and i'll change this fu... Imac to an macbook pro with an Nvidia graphic card. More than 2000 euros fir an basic system card.

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Retina 5K - AMD Boot Camp Driver failure

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