iOS 8.1.1 bluetooth problem in Mazda persists

Eyeballer001 wrote:

I’m afraid you haven’t convinced me with your arguments. As I see it, modern operating systems are so complicated that it’s not realistic for any individual or even group of individuals to anticipate *every* possible scenario the OS will deal with. It is not rare for even small, seemingly innocuous updates to have unexpected consequences and dysfunctions.

The crux of your argument seems to be that since Bluetooth device pairing with iPhone OS 8.1.1 works for most people in general, and for you in particular, then it is inconceivable that iOS 8.1.1 is at fault for those few outliers having problems.

I think a relevant analogy is the WiFi problem which previously surfaced with OS X Yosemite. Most people had no problems with WiFi after updating. Applying your reasoning would suggest that the WiFi hardware manufacturers were at fault for those few individuals who did have problems. However, in some posted cases, people were having problems connecting Apple computers with Apple Airport stations, both of which had the latest software/firmware updates. Apple finally released a software update which fixed the problem for most affected people. The problem, in a simple sense, was that Apple developers hadn’t accounted for some less common, particular system configurations, and those particular configurations “broke” the WiFi component of Yosemite.

For the other posters in this thread, their devices worked with previous versions of iOS as well as other devices’ implementation of Bluetooth (e.g. Android). That would suggest that the devices had properly implemented some version of Bluetooth. Bluetooth is a common standard, like 802.11n for WiFi, and is maintained by the Bluetooth Special Interest Group. All licensed Bluetooth devices are required to be backwards compatible with older versions of Bluetooth, and so your assertion that users needed to update their device firmware is flawed. Even if Apple had implemented a “new and improved” version of Bluetooth, they would have been required to have it compatible with older devices. (Out of curiosity, how would you suggest I update the Jabra Drive firmware…the device has no mechanism for doing so, nor should it need one given the backwards compatibility requirement for Bluetooth).

If you cannot concede the possibility the Apple messed up, then we’ll just have to agree to disagree.

Cheers

There's always that possibility.

But critical thinking & analysis, combined with basic troubleshooting techniques, common sense and years of experience in the field, along with personal exposure to the devices, leads me to the most reasonable conclusion: Any individual Bluetooth accessory that doesn't work with iOS 8.1.1 or 8.1.2 (assuming other Bluetooth accessories do work) is at fault, and needs to be inspected more closely.

And additionally, since I know for a fact, having worked with accessory manufacturers in the past, that some of those engineers don't place as high of an importance on what they view as 'secondary' issues, things get put on the back burner, and they don't finish coding the updates in a timely manner. Same thing for some email providers. After every major iOS update, there are email providers (usually smaller ones, not the big ones) that had months to get ready, but they didn't. And I have to contact them to light a fire to get them to do so.

And as far as the backwards compatibility part? That's for the most basic functions, i.e. the actual connection. Do the devices see each other and have a basic connection? Yes? Then the backwards compatibility is valid. Anything more advanced does sometimes require firmware updates.

And it's not just Apple that talks about Bluetooth firmware updates:

http://support.apple.com/kb/dl889

http://www8.garmin.com/support/download_details.jsp?id=1528

http://worldwide.bose.com/downloads/en/web/bose_bluetooth_system_download/page.h tml

http://www.alpine-europe.com/index.php?id=1422&L=2

Two iphones 5S each. Both work fine. Both activated same day. Both upgraded to 8.xxx same time from same network. One still works fine. It sincs with car and home wireless land line phone. The other sincs to nothing.

oldman191 wrote:

Two iphones 5S each. Both work fine. Both activated same day. Both upgraded to 8.xxx same time from same network. One still works fine. It sincs with car and home wireless land line phone. The other sincs to nothing.

If they are both updated to iOS 8.1.2, and one device connects to Bluetooth just fine, and the other does not, then on the device that does not, follow these steps: [iOS: Troubleshooting Bluetooth connections - Apple Support]

As a final step if that all fails, make a backup and restore it as new: [Use iTunes to restore your iOS device to factory settings - Apple Support].

If it still will not connect to any Bluetooth, get the device serviced. It has a hardware failure.

Based on Apple, some hardware was unable to update properly causing Bluetooth to fail. I had to replace my iPhone, luckily it was under warranty. If not covered, you are SOL and Apple will not take responsibility. So go to the Apple store and have their "Genius" take a look. Have no clue if Apple can fix this with a software update and they will not say. It is an Apple created issue but you will have to pay the price to fix it!! Good luck one and all.

oldman191 wrote:

Based on Apple, some hardware was unable to update properly causing Bluetooth to fail. I had to replace my iPhone, luckily it was under warranty. If not covered, you are SOL and Apple will not take responsibility. So go to the Apple store and have their "Genius" take a look. Have no clue if Apple can fix this with a software update and they will not say. It is an Apple created issue but you will have to pay the price to fix it!! Good luck one and all.

No, it's not an 'Apple created issue'. If your hardware has a defect that doesn't allow it to update properly, then if it is within warranty, you can get a replacement at no cost, usually. If you are outside of warranty, you can pay the out-of-warranty fee. That's true for any time an iOS device has a hardware defect, and iOS devices do have a lower rate of defective units than other brands for similar devices.

A properly working iPhone with a properly installed & current iOS will work with any Bluetooth accessory, unless that particular accessory is not supported or needs a firmware update. It's that simple.

Sorry but you are wrong this time! There were too many iPhones go bad at the same exact time. The apple update simply exposed some bad hardware in the system. We will have to just disagree. You try to convince the rest of the thousands with bad hardware that Apple is not responsible.

I tried the reset all settings. iPhone 5s went to Neverland. Constantly displaying Apple boot symbol and hanging since yesterday. Meeting the Geniuses at 3pm

That's nonsense. Same bluetooth accessory, same car, worked in IOS 7.1.2, doesn't work with IOS 8.1.2

TJBUSMC1973, the issue that I am facing is that the pairing and audio connection in a Mazda CX7 works. When I try make a call initiated from the iPhone the call gets routed from bluetooth handsfree audio to iPhone audio. You can try switch it back and that worked with IOS 8.1.1, but since the 8.1.2 update came out it doesn't work at all anymore. It worked just fine with IOS 7.x. So the problem is not the initial bluetooth connectivity. It's maintaining the bluetooth connection in a audio streaming, call scenario. You can't convince me that's a problem of the bluetooth accessory.

I read a lot of threats to find out how to fix this. I have 2 different iPhone 5s and both have the same problem. I made the phones forget the bluetooth accessory, repaired and now lately tried the reset all settings on 1 phone which crashed it completely. Apple logo, constant reboot, no response to anything.

No one will receive usable help in these pages. The only people even remotely capable of addressing this issue are the Apple Store repair services. Evidently there is and will not be an update capable of rectifying the bad hardware Apple has out there. Even thought they refuse to admit the issue, their upgrade to the 8.xxx series exposed some configurations which have not excepted the upgrade and evidently actually ruined some part of the hardware itself. The syncing just does not work. The fix is simple if your device is under warranty, simply take it to the store and they replace it. All you have to do is back up to iCloud and restore when they give you the new phone. It takes a total of 15 minutes once you get to the store for your appointment. If you are out of warranty I do not know what they charge and how much pressure they put to upsell to another iPhone. If I had been out of warranty I would have gone to the LG and told Apple GOODBY! Based on my son's experience and recommendation LG seems much better for my likes. I may well change at the next renew period on my service. It is your choice. Don't upgrade to iPhone 6 until you look at what else is out there and available through your service! Apple is definitely not number one any longer and the others are nipping pieces off daily! Good Luck!!

oldman191 wrote:

Evidently there is and will not be an update capable of rectifying the bad hardware Apple has out there.

There is an update out there that will not fix hardware?

Duh...

even thought they refuse to admit the issue, their upgrade to the 8.xxx series exposed some configurations which have not excepted the upgrade and evidently actually ruined some part of the hardware itself.

So software is now ruining hardware?

So here is a solution. My iPhone that crashed after applying the reset all settings was in warranty and replaced at the Apple store. The new phone I got had 7.1.2 on it. All working great again and the phone is much faster;-)

Hi and good morning!!!!!

wow!!!! After buying many hunderts apple products, now for the first time a free Christmas present from apple!!!! We work here in a small company in Europe. We have about 9-10 vw t5 & 4 caddy. As soon as the iphone 6 + was availabl, I bought 9 of them. No discount of cours. No one of them work properly with the original hands free set from vw.

After reading a lot of original Apple comment and phone calls with the Apple support, we understand that not Apple is wrong BUT vw...... And now this: 8.1.2 !! We took the iPhone's back from the children who are playing with them(in the mean time vw introduced use to buy Samsung & htc one m8,they all work fine with Bluetooth car connection...!)

and iphones 6+ work again with all our vw cars!!!!

SO NOW:????

never trust Apple comments they just lie to you

and the poor people from the call center are not able to do theyre job because they don't get the technical input from Cupertino!!

just sell billions of iphone

no matter if they are ok ore not

but now after 3 months they work again

funny isnt it????

Well, I'm glad it worked for you but 8.1.2 did nothing for me. Bluetooth issues persist.

I resurrected my little Scosche Solchat and it works fine. Can make calls either from the phone or the Solchat. I guess I'll play music through the aux port (ugh) until this gets sorted out.