iOS 8.1.1 bluetooth problem in Mazda persists

I’m afraid you haven’t convinced me with your arguments. As I see it, modern operating systems are so complicated that it’s not realistic for any individual or even group of individuals to anticipate *every* possible scenario the OS will deal with. It is not rare for even small, seemingly innocuous updates to have unexpected consequences and dysfunctions.

The crux of your argument seems to be that since Bluetooth device pairing with iPhone OS 8.1.1 works for most people in general, and for you in particular, then it is inconceivable that iOS 8.1.1 is at fault for those few outliers having problems.

I think a relevant analogy is the WiFi problem which previously surfaced with OS X Yosemite. Most people had no problems with WiFi after updating. Applying your reasoning would suggest that the WiFi hardware manufacturers were at fault for those few individuals who did have problems. However, in some posted cases, people were having problems connecting Apple computers with Apple Airport stations, both of which had the latest software/firmware updates. Apple finally released a software update which fixed the problem for most affected people. The problem, in a simple sense, was that Apple developers hadn’t accounted for some less common, particular system configurations, and those particular configurations “broke” the WiFi component of Yosemite.

For the other posters in this thread, their devices worked with previous versions of iOS as well as other devices’ implementation of Bluetooth (e.g. Android). That would suggest that the devices had properly implemented some version of Bluetooth. Bluetooth is a common standard, like 802.11n for WiFi, and is maintained by the Bluetooth Special Interest Group. All licensed Bluetooth devices are required to be backwards compatible with older versions of Bluetooth, and so your assertion that users needed to update their device firmware is flawed. Even if Apple had implemented a “new and improved” version of Bluetooth, they would have been required to have it compatible with older devices. (Out of curiosity, how would you suggest I update the Jabra Drive firmware…the device has no mechanism for doing so, nor should it need one given the backwards compatibility requirement for Bluetooth).

If you cannot concede the possibility the Apple messed up, then we’ll just have to agree to disagree.

Cheers

breezymcgz wrote:

TJBUSMC1973 wrote:

breezymcgz wrote:

it ***** that Tim Cook makes you work on weekends.

You've actually got that backwards. Tim Cook works for me.

I knew you weren't dead Steve! Long live the king!

I'm a shareholder. Tim Cook is the CEO. He answers to the shareholders. I don't answer to him.

Two iphones 5S each. Both work fine. Both activated same day. Both upgraded to 8.xxx same time from same network. One still works fine. It sincs with car and home wireless land line phone. The other sincs to nothing.

Based on Apple, some hardware was unable to update properly causing Bluetooth to fail. I had to replace my iPhone, luckily it was under warranty. If not covered, you are SOL and Apple will not take responsibility. So go to the Apple store and have their "Genius" take a look. Have no clue if Apple can fix this with a software update and they will not say. It is an Apple created issue but you will have to pay the price to fix it!! Good luck one and all.

oldman191 wrote:

Based on Apple, some hardware was unable to update properly causing Bluetooth to fail. I had to replace my iPhone, luckily it was under warranty. If not covered, you are SOL and Apple will not take responsibility. So go to the Apple store and have their "Genius" take a look. Have no clue if Apple can fix this with a software update and they will not say. It is an Apple created issue but you will have to pay the price to fix it!! Good luck one and all.

No, it's not an 'Apple created issue'. If your hardware has a defect that doesn't allow it to update properly, then if it is within warranty, you can get a replacement at no cost, usually. If you are outside of warranty, you can pay the out-of-warranty fee. That's true for any time an iOS device has a hardware defect, and iOS devices do have a lower rate of defective units than other brands for similar devices.

A properly working iPhone with a properly installed & current iOS will work with any Bluetooth accessory, unless that particular accessory is not supported or needs a firmware update. It's that simple.

Sorry but you are wrong this time! There were too many iPhones go bad at the same exact time. The apple update simply exposed some bad hardware in the system. We will have to just disagree. You try to convince the rest of the thousands with bad hardware that Apple is not responsible.

TJBUSMC1973, the issue that I am facing is that the pairing and audio connection in a Mazda CX7 works. When I try make a call initiated from the iPhone the call gets routed from bluetooth handsfree audio to iPhone audio. You can try switch it back and that worked with IOS 8.1.1, but since the 8.1.2 update came out it doesn't work at all anymore. It worked just fine with IOS 7.x. So the problem is not the initial bluetooth connectivity. It's maintaining the bluetooth connection in a audio streaming, call scenario. You can't convince me that's a problem of the bluetooth accessory.

I read a lot of threats to find out how to fix this. I have 2 different iPhone 5s and both have the same problem. I made the phones forget the bluetooth accessory, repaired and now lately tried the reset all settings on 1 phone which crashed it completely. Apple logo, constant reboot, no response to anything.

No one will receive usable help in these pages. The only people even remotely capable of addressing this issue are the Apple Store repair services. Evidently there is and will not be an update capable of rectifying the bad hardware Apple has out there. Even thought they refuse to admit the issue, their upgrade to the 8.xxx series exposed some configurations which have not excepted the upgrade and evidently actually ruined some part of the hardware itself. The syncing just does not work. The fix is simple if your device is under warranty, simply take it to the store and they replace it. All you have to do is back up to iCloud and restore when they give you the new phone. It takes a total of 15 minutes once you get to the store for your appointment. If you are out of warranty I do not know what they charge and how much pressure they put to upsell to another iPhone. If I had been out of warranty I would have gone to the LG and told Apple GOODBY! Based on my son's experience and recommendation LG seems much better for my likes. I may well change at the next renew period on my service. It is your choice. Don't upgrade to iPhone 6 until you look at what else is out there and available through your service! Apple is definitely not number one any longer and the others are nipping pieces off daily! Good Luck!!

oldman191 wrote:

Evidently there is and will not be an update capable of rectifying the bad hardware Apple has out there.

There is an update out there that will not fix hardware?

Duh...

even thought they refuse to admit the issue, their upgrade to the 8.xxx series exposed some configurations which have not excepted the upgrade and evidently actually ruined some part of the hardware itself.

So software is now ruining hardware?

So here is a solution. My iPhone that crashed after applying the reset all settings was in warranty and replaced at the Apple store. The new phone I got had 7.1.2 on it. All working great again and the phone is much faster;-)

Hi and good morning!!!!!

wow!!!! After buying many hunderts apple products, now for the first time a free Christmas present from apple!!!! We work here in a small company in Europe. We have about 9-10 vw t5 & 4 caddy. As soon as the iphone 6 + was availabl, I bought 9 of them. No discount of cours. No one of them work properly with the original hands free set from vw.

After reading a lot of original Apple comment and phone calls with the Apple support, we understand that not Apple is wrong BUT vw...... And now this: 8.1.2 !! We took the iPhone's back from the children who are playing with them(in the mean time vw introduced use to buy Samsung & htc one m8,they all work fine with Bluetooth car connection...!)

and iphones 6+ work again with all our vw cars!!!!

SO NOW:????

never trust Apple comments they just lie to you

and the poor people from the call center are not able to do theyre job because they don't get the technical input from Cupertino!!

just sell billions of iphone

no matter if they are ok ore not

but now after 3 months they work again

funny isnt it????

I contacted Mazda through their hands free site. Received this back ...

Thank you for visiting MazdaHandsFree.com. We have very rigorous testing procedures and unfortunately, iOS 8.1 for the iPhone 6 did not pass our testing for compatibility with the Mazda HandsFree system for transferring calls that were originally placed from the phone handset. There were too many issues with the phone.

Unfortunately, there are no software or firmware updates available for the HandsFree system. When we find issues with compatibility we inform the manufacturer of the issue. Hopefully this will be resolved in the future.

So it looks like Mazda is putting the issue on Apple.

funny part is that GSM phones do not work for outgoing calls

CDMA serviced phones do.

Verizon iPhone 6 works fine dialing out

AT&T iPhone 6 does not

The reason is because call duration begins elapsing time when the phone is ringing on a CDMA network, thus the bluetooth connects instantly and doesn't time out

Apple will NEVER admit responsibility! They continue to blame EVERYONE else! Either switch and leave Apple behind, recommended, or just have the Apple Store or your provider replace your DEFECTIVE phone. There are not other options!!!!!!!

A further message I received from Mazda ...

"The issue is with the new iOS 8 compatibility with the system. To resolve the issue another update would need to come from Apple."

I reinstalled my SolChat into the car. I wondered how things would work as I still have the Mazda Bluetooth system on. When I make a call from the SolChat it activates Siri and I can place calls no problem. If I use the "Hey Siri" function it routes the call through the SolChat, and not the Mazda. I haven't tested an incoming call yet to see what happens. I suspect both the SolChat and Mazda will ring. I can continue to play music through the Mazda Bluetooth. It's an odd arrangement, but it seems to work until Apple get their act together. Or not. That remains to be seen.