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iOS 8.1.1 bluetooth problem in Mazda persists

Since the launch of iOS 8, the bluetooth in my Mazda 3 does not auto connect to my iPhone 5 when placing a phone call. Music stream, incoming calls, and any other audio work perfectly fine. iOS 8.1 and 8.1.1 did not fix the problem. Mazda points the finger at Apple, Apple points the finger at Mazda. When is this issue going to be resolved since I know I am not the only one out there that experiences this issue. Other manufactures are seeing the problem as well and is not isolated to just Mazda. Bluetooth is a requirement in some states and on all federal installations, so clearly the bluetooth being partially broken is kinda redundant if you ask me. Suggestions and an estimated time of releasing a fix would be greatly appreciated.

iPhone 5, iOS 8.1, iOS 8.1.1

Posted on Nov 19, 2014 6:36 AM

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91 replies

Dec 4, 2014 2:25 PM in response to TJBUSMC1973

The logical conclusion is that some car dealers are paying the Apple ransom and others are not. Let us be clear here, it is Apple causing this problem and it is some dealers standing up to them. This is all great but if Jobs was alive this would never have happened as he must have dealt fairly with the car dealers. By the way, it is not just car dealers!! Apple is holding other Bluetooth users for ransom as well. Talk to Panasonic!


You keep your loyalty to Apple, fine and good. Those others will soon learn the truth and abandon Apple for the next perceived best thing, seems to be Samsung right now. We all realize neither you nor Apple care about others troubles as can be seen in these pages. I am sure you are incapable of helping anyway unless you are an insider.


It is clearly Apple that is responsible for this issue and for whatever reason they holding the others hostage, and will soon fall dramatically in sales and have to give in and code their product for the rest. Search the boards and you will see so many talking out against Apple and some even spilling the beans on the money issue that seems at the heart of this matter. Regardless of the truth in the matter, if Apple is so behind in their ability to keep up with technology, it is time to change, Samsung seems best right now. See Ya!

Dec 5, 2014 8:33 AM in response to TJBUSMC1973

Considering that my 5s worked fine in my Mazda for a year, and then immediately stopped after being updated to iOS8, I'd say the logical conclusion would be that something in Apple's software changed that affected the Bluetooth connection between my car and phone. Only one variable in this equation has changed, and that is my phone's software. So, logically, that must be the problem.

Dec 8, 2014 3:27 PM in response to MrsAngelaR

Same problem with my 2010 Mazda 3. I can accept a incoming calls with no problem. Music via Bluetooth is also fine. The issue is that when I make a call the call is routed to the iPhone rather than the car bluetooth hands free system. This was never a problem on IOS 7 so I put this down to a bug in IOS 8. I rang Apple support and the support engineer gave me some story about how the iPhone 6 has some new powerful bluetooth chip and that Mazda needs to do an update. Really?? Bluetooth is a standard and is backward compatible!! Anyone Apple that blames the car manufacturer for this should hang their head in shame as your customers are not stupid!!

Dec 8, 2014 3:30 PM in response to Paulie81

Paulie81 wrote:


Same problem with my 2010 Mazda 3. I can accept a incoming calls with no problem. Music via Bluetooth is also fine. The issue is that when I make a call the call is routed to the iPhone rather than the car bluetooth hands free system. This was never a problem on IOS 7 so I put this down to a bug in IOS 8. I rang Apple support and the support engineer gave me some story about how the iPhone 6 has some new powerful bluetooth chip and that Mazda needs to do an update. Really?? Bluetooth is a standard and is backward compatible!! Anyone Apple that blames the car manufacturer for this should hang their head in shame as your customers are not stupid!!


Try changing the name of your iPhone in Settings > General > About to have a name that doesn't include 'iPhone'. It can be anything you want. I read in another thread someone reported that it fixed their issue.


And, if your iPhone connects to any other Bluetooth system (headphones, speaker, photo kiosk, etc.), then there' nothing wrong with the Bluetooth in the iPhone. Does your iPhone connect to any other Bluetooth system?

Dec 8, 2014 4:14 PM in response to breezymcgz

No, here are the variables.

The iPhone and it's associated operating system and the related Bluetooth.

Bluetooth devices (multiple)


Does the iPhone connect to any Bluetooth accessory.

If the answer is 'yes', then the iPhone Bluetooth system is working properly.

If the answer is 'no', then the iPhone needs to be diagnosed and possibly reset or serviced.


Every single one of the iPhones that I manage that is running iOS 8 has no Bluetooth connection issues, even in the user's vehicles. And that's on the order of, oh, a couple dozen dozen.


If it was an iOS 8 bug, then no iPhones running iOS 8 would connect to any Bluetooth system.


Only the basic functions of Bluetooth are backwards-compatible. Not all of them. For full functionality, both systems need to be updated. If only one system is updated, you may experience issues. I had a coworker that bought a brand new car, with an updated Bluetooth. But his phone (not an iPhone) wouldn't connect, until he updated that phones system.

Dec 9, 2014 5:27 AM in response to TJBUSMC1973

Again you are not listening, our iPhones worked fine until the instant the ios upgrade 8.xxx was installed and has been bad ever since! Yes maybe some phones work, my daughters does, but why did thousands of phones stop working in Bluetooth? What did APPLE'S UPGRADE do to some phones while not others? If APPLE doesn't even know then there is a much deeper problem and that is APPLE! The iPhones do not connect to ANYTHING! If a complete reset and reinstall and backup install does not fix them, what did APPLE do to break all these systems? Why can't their engineers find the issue?


The Bluetooth connects to NOTHING! NOTHING, I repeat NOTHING!

Dec 9, 2014 8:38 AM in response to TJBUSMC1973

Your example proves my point exactly, person bought car, and the Bluetooth lost compatibility. In that situation, that car company is the bad guy. It isn't the phone's fault.


In this situation, Apple put out an update that caused the phones to lose functionality. That's on Apple.


If I thought that every time I updated my phone, I'd need to update every peripheral device as well (including my car), you know what I would do? I wouldn't buy that phone.


Also, I would classify making a phone call as "basic" functionality for Bluetooth.

Dec 9, 2014 9:38 AM in response to breezymcgz

breezymcgz wrote:

Your example proves my point exactly, person bought car, and the Bluetooth lost compatibility. In that situation, that car company is the bad guy. It isn't the phone's fault.

In this situation, Apple put out an update that caused the phones to lose functionality. That's on Apple.

unless the bluetooth in the car is not quite up to the standard but Apple tweaked something in the bluetooth on the iPhone and it meets the standard.

iOS 8.1.1 bluetooth problem in Mazda persists

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