iOS 8.1.1 bluetooth problem in Mazda persists

Paulie81 wrote:

Same problem with my 2010 Mazda 3. I can accept a incoming calls with no problem. Music via Bluetooth is also fine. The issue is that when I make a call the call is routed to the iPhone rather than the car bluetooth hands free system. This was never a problem on IOS 7 so I put this down to a bug in IOS 8. I rang Apple support and the support engineer gave me some story about how the iPhone 6 has some new powerful bluetooth chip and that Mazda needs to do an update. Really?? Bluetooth is a standard and is backward compatible!! Anyone Apple that blames the car manufacturer for this should hang their head in shame as your customers are not stupid!!

Try changing the name of your iPhone in Settings > General > About to have a name that doesn't include 'iPhone'. It can be anything you want. I read in another thread someone reported that it fixed their issue.

And, if your iPhone connects to any other Bluetooth system (headphones, speaker, photo kiosk, etc.), then there' nothing wrong with the Bluetooth in the iPhone. Does your iPhone connect to any other Bluetooth system?

TJ,

Here are the variables:

The Car

The Phone

The Software

Car and Phone stay the same, Software changes, and all of the sudden the Bluetooth stops working. It's clearly an iOS8 bug.

Also, Paulie, you can try to change the name, reset settings, reset to factory, etc. It may work for you, but it did nothing for me besides waste my time.

No, here are the variables.

The iPhone and it's associated operating system and the related Bluetooth.

Bluetooth devices (multiple)

Does the iPhone connect to any Bluetooth accessory.

If the answer is 'yes', then the iPhone Bluetooth system is working properly.

If the answer is 'no', then the iPhone needs to be diagnosed and possibly reset or serviced.

Every single one of the iPhones that I manage that is running iOS 8 has no Bluetooth connection issues, even in the user's vehicles. And that's on the order of, oh, a couple dozen dozen.

If it was an iOS 8 bug, then no iPhones running iOS 8 would connect to any Bluetooth system.

Only the basic functions of Bluetooth are backwards-compatible. Not all of them. For full functionality, both systems need to be updated. If only one system is updated, you may experience issues. I had a coworker that bought a brand new car, with an updated Bluetooth. But his phone (not an iPhone) wouldn't connect, until he updated that phones system.

Again you are not listening, our iPhones worked fine until the instant the ios upgrade 8.xxx was installed and has been bad ever since! Yes maybe some phones work, my daughters does, but why did thousands of phones stop working in Bluetooth? What did APPLE'S UPGRADE do to some phones while not others? If APPLE doesn't even know then there is a much deeper problem and that is APPLE! The iPhones do not connect to ANYTHING! If a complete reset and reinstall and backup install does not fix them, what did APPLE do to break all these systems? Why can't their engineers find the issue?

The Bluetooth connects to NOTHING! NOTHING, I repeat NOTHING!

Your example proves my point exactly, person bought car, and the Bluetooth lost compatibility. In that situation, that car company is the bad guy. It isn't the phone's fault.

In this situation, Apple put out an update that caused the phones to lose functionality. That's on Apple.

If I thought that every time I updated my phone, I'd need to update every peripheral device as well (including my car), you know what I would do? I wouldn't buy that phone.

Also, I would classify making a phone call as "basic" functionality for Bluetooth.

breezymcgz wrote:

Your example proves my point exactly, person bought car, and the Bluetooth lost compatibility. In that situation, that car company is the bad guy. It isn't the phone's fault.

In this situation, Apple put out an update that caused the phones to lose functionality. That's on Apple.

unless the bluetooth in the car is not quite up to the standard but Apple tweaked something in the bluetooth on the iPhone and it meets the standard.

The beta is 8.2, but this release is 8.1.2. You can try updating it to see if it fixes anything, but I wouldn't hold my breath. This is a minor update, the bluetooth and other issue update would likely be larger than 28 mb.

2011 Mazdaspeed3 - Bluetooth worked perfectly until iOS 8. Now I can still play music, answer and hang up calls via steering controls. Dial out via Mazda's version of Siri. But if i dial via my phone or Siri while connected to car the bluetooth drops you then have to use the phone. As soon as someone picks up the phone you can then switch back to bluetooth and all is well. If someone calls me and I answer with the car all is well. I've tried changing the Bluetooth name - Removing Mazda from device - reset all settings - None has improved the situation. I'm currently on 8.1.2 and this did not make any changes. Hopefully there will be some fix soon as I spend a ton of time driving for my job and i'm on the phone 50% of that time making lots of different calls this is dangerous. The phone is a 5s on 8.1.2(12B440)

What I am reading and hearing from programmers is that there is a very high probability Apple has produced a program update that does not apply equally to all the variations of hardware they have produced. There seems to be a decision by Apple to just let those affected hang out to suffer and finally give up and "upgrade" to a new iPhone if their phone is past warranty. Well, my new LG works fine and I, and I hope many others, have left Apple!

I had similar problems with iOS 8.1.1 with my Jabra Drive bluetooth device. I could connect to the device for any purpose except making a call. I could dial the number, and hear the touchtones from the device, but when the call started, it would kick back to the phone with no option to send the call to the Jabra. iOS 8.1.2 fixed the issue for me, I'm happy to say.

In response to TJBUSMC1973's repeated assertions that the fault lies in the hardware developers for not updating their hardware to keep up with Apple's changes, I would submit that there are two explanations for why my Jabra now works:

(1) Apple realized that many hardware manufacturers were lazy and unable or unwilling to update their device firmware to keep up with new developments, and magnanimously released an update to mitigate the manufacturers' shortcomings.

(2) Apple screwed up and finally started fixing the problem with 8.1.2.

Occam's razor suggests explanation #2.

Eyeballer001 wrote:

I had similar problems with iOS 8.1.1 with my Jabra Drive bluetooth device. I could connect to the device for any purpose except making a call. I could dial the number, and hear the touchtones from the device, but when the call started, it would kick back to the phone with no option to send the call to the Jabra. iOS 8.1.2 fixed the issue for me, I'm happy to say.

In response to TJBUSMC1973's repeated assertions that the fault lies in the hardware developers for not updating their hardware to keep up with Apple's changes, I would submit that there are two explanations for why my Jabra now works:

(1) Apple realized that many hardware manufacturers were lazy and unable or unwilling to update their device firmware to keep up with new developments, and magnanimously released an update to mitigate the manufacturer's shortcomings.

(2) Apple screwed up and finally fixed the problem with 8.1.2.

Occam's razor suggests explanation #2.

Actually, you're misapplying Ockham's Razor.

If the iPhone's Bluetooth works on other accessories, but not in a specific vehicle, then the most logical conclusion is that there is an issue with the specific vehicle.

And if the Bluetooth in other identical iPhones works in most every other vehicle's Bluetooth, but not with one specific one, then the most logical conclusion is, again, that one specific vehicle.

Every version of iOS 8 worked in all of my vehicle's Bluetooth systems. If the iOS was at fault, then it would not have worked in any of them.

Yes, it is entirely possible that instead of waiting for the Bluetooth accessory manufacturers to fix it on their end, Apple made modifications to the newest version to provide a workaround. If Apple had 'screwed up the Bluetooth', then the problem would be much more widespread.

This is a proper application of Ockham's Razor.

breezymcgz wrote:

In this situation, Apple put out an update that caused the phones to lose functionality. That's on Apple.

No, they didn't. My iPhone didn't lose Bluetooth functionality after any of the updates, so the updates didn't cause the problem.

The Bluetooth accessory manufacturer didn't keep up like they are supposed to.

Imagine that Blockbuster was still in business all over the country. And imagine that the DVD player industry changed over to making only Blu-Ray versions of DVD players. But Blockbuster decided not to invest in purchasing the Blu-Ray versions for rental. They fall behind the times... and it's no one's fault but their own.

TJBUSMC1973 wrote:

No, they didn't. My iPhone didn't lose Bluetooth functionality after any of the updates, so the updates didn't cause the problem.

The Bluetooth accessory manufacturer didn't keep up like they are supposed to.

Imagine that Blockbuster was still in business all over the country. And imagine that the DVD player industry changed over to making only Blu-Ray versions of DVD players. But Blockbuster decided not to invest in purchasing the Blu-Ray versions for rental. They fall behind the times... and it's no one's fault but their own.

it ***** that Tim Cook makes you work on weekends.

breezymcgz wrote:

TJBUSMC1973 wrote:

No, they didn't. My iPhone didn't lose Bluetooth functionality after any of the updates, so the updates didn't cause the problem.

The Bluetooth accessory manufacturer didn't keep up like they are supposed to.

Imagine that Blockbuster was still in business all over the country. And imagine that the DVD player industry changed over to making only Blu-Ray versions of DVD players. But Blockbuster decided not to invest in purchasing the Blu-Ray versions for rental. They fall behind the times... and it's no one's fault but their own.

it ***** that Tim Cook makes you work on weekends.

You've actually got that backwards. Tim Cook works for me.

TJBUSMC1973 wrote:

breezymcgz wrote:

it ***** that Tim Cook makes you work on weekends.

You've actually got that backwards. Tim Cook works for me.

I knew you weren't dead Steve! Long live the king!