iOS 8.1.1 bluetooth problem in Mazda persists

I'm having this exact same issue

Mazda 3 2014

Bluetooth

no infotainment system

Outgoing calls not working as they should. Audio is only routed after the call is picked up. other phones work fine.

IOS 8.x has caused this issue.

MrsAngelaR wrote:

I have contacted Mazda. Mazda points the finger at Apple and vice versa as per my original post. Also on federal installation you must you hands free or face a ticket. Somewhere both Mazda and Apple need to figure it out, clearly in not the only one annoyed.

Then use speaker mode, or use the provided hands free earphones with microphone.

If your iPhone connects to any Bluetooth accessory (such as a headset, speakers, or even a photo kiosk at Wal-Mart or Target), then the Bluetooth on the iPhone is working properly.

What is the firmware version of the Bluetooth in your Mazda?

Dewcr3w88 wrote:

Dont even bother with the drone. its pot luck it seems with ios8.... They have to sort this out.

Something is up with the way it handles connections and audio... Something on the phone is trying to search or connect or adjust while its connected.

I was able to listen to 10 minutes worth of music by blind luck on my way home today (not a long drive) but I started spotify, noticed it wasnt connected to VW PHONE (what my car identifies as) inside the app so I selected it and some how was good to go on my way home....

Im not holding my breath but Apple really needs to address it, I am sure in their employee lot there has to be one person who works there with an ios8 device and having issues staying connected to their car's audio. Bluetooth should not have backwards compatibility issues.

I hate to be dramatic, but if fix I may have found by dumb luck doesnt persist or the next update doesnt lock everything up I will either trade this for a 5s on 7.1 or look else where for an android phone. It isnt ideal because I really like everything else about the 6.

No, there's nothing for Apple to sort out. My Bluetooth on all of my iPhones running iOS 8.1.1 or 7.1.2 or 6.1.6 all work just fine, on all of my accessories.

What is the firmware version of the Bluetooth in your Volkswagen?

moh1224 wrote:

I'm having this exact same issue

Mazda 3 2014

Bluetooth

no infotainment system

Outgoing calls not working as they should. Audio is only routed after the call is picked up. other phones work fine.

IOS 8.x has caused this issue.

No, it hasn't. Ignore the people that are ranting without the proper technical knowledge.

Use this article: [iOS: Troubleshooting Bluetooth connections - Apple Support]

Notice how one of the steps refers to checking for a firmware update in the accessory your are using? Go through all the steps in the article.

Check for, and if available, install the Bluetooth firmware update for your vehicle.

If your iPhone connects to ANY Bluetooth accessory, then there is NOTHING wrong with the Bluetooth on the iPhone.

Dear AngelaR

Dont waist your time with apple. It is easier to change your mobile than your car. Our federal train company has just changed recently from apple to android. (About 5800 smartphones) I'm Working every day with many different Volkswagen. About 85000 km/year. No one of them connect to the new phone from apple. (but they all worked fine with the old 4;4s;5;5s)

I can't hear no more this arrogant tone from those Apple people.

the only one who was friendly is a call centre operator.

he tried 105 minutes to help us at work with our vw.

Unfortunately not successful!!

We also introduced successfuly 80 % from all our business partner NOT using new iPhones for talking & driving.

We also went to a second vw dealer and talked with an audio specialist.

For a second opinion

the result is clear.

Buy another phone

very easy!!!

ChrisBluetooth wrote:

Dear AngelaR

Dont waist your time with apple. It is easier to change your mobile than your car. Our federal train company has just changed recently from apple to android. (About 5800 smartphones) I'm Working every day with many different Volkswagen. About 85000 km/year. No one of them connect to the new phone from apple. (but they all worked fine with the old 4;4s;5;5s)

I can't hear no more this arrogant tone from those Apple people.

the only one who was friendly is a call centre operator.

he tried 105 minutes to help us at work with our vw.

Unfortunately not successful!!

We also introduced successfuly 80 % from all our business partner NOT using new iPhones for talking & driving.

We also went to a second vw dealer and talked with an audio specialist.

For a second opinion

the result is clear.

Buy another phone

very easy!!!

It's not arrogance. It's factual information. The fact that you don't like the answer doesn't make it false, nor does it make it arrogant.

The reason that the older iPhones connect but the newer one does not is because the Bluetooth profile in the vehicle is not updated to be compatible with the newest version of iOS. It is the vehicle manufacturer's responsibility to ensure that their Bluetooth profiles are compatible. Apple provides all of technical documentation that the vehicle manufacturer needs to make this happen. If they have failed to do so, it is their fault, not Apple's.

So far, no one here, including you, has answered the direct question: What is the firmware version of the Bluetooth in the accessory?

I also have the exact same problem as OP. I did not try the reset all settings, but I upgraded from a 5s to a brand new 6 and the 6 had the same exact problems right out of the box. On the 5s I had tried deleting the pairing from my car and phone, but that did not help.

To clarify, I had no problems on iOS 7, 8 immediately had problems. By problems I mean that incoming calls aren't defaulted to bluetooth and will only switch if manually switched AFTER the call is already connected. Dangerous for driving.

........ exactly the same story at vw!!!!!! No update For the new Bluetooth profile!!!!!

i bought Yesterday a new Samsung s5 4G advanced just for testing

:::: no problem at all works with all our vw!!!!!..... Older and newer

how to do?

ok I don't buy a car every 3 month

smartphone : maybe!!! 🙂😁😉

MrsAngelaR wrote:

it's 2.0.....Mazda claims there is no firmware update.

Then if your iPhone connects to other Bluetooth devices, then you'll need to wait until Mazda puts out an update that will reinstate the compatibility between the devices.

Haa!!!!!!!!!!

i Buy a new phone from Apple and

...

i Have to wait

wait

wait

wait

wait until a new update will appear from Mazda / VW

great!!!! This is a very good and interesting suggestion!!!!

the last update available from vw is dated 2008

very goooooooooood

BUT when I buy the latest smartphone from another company

i don't have to wait !!!!!

can you imagine that there are some people out there that usimg

smartphones at work driving any car (Buick, Mazda, tesla, with some other Bluetooth protocols??????

probably NOT

The Bluetooth in my Nissan and my Ford, as well as my Infiniti, all work just fine with iOS 8.1.1.

The Bluetooth in your VW doesn't work properly with iOS 8.1.1.

What is the logical conclusion to draw from that?

The logical conclusion is that some car dealers are paying the Apple ransom and others are not. Let us be clear here, it is Apple causing this problem and it is some dealers standing up to them. This is all great but if Jobs was alive this would never have happened as he must have dealt fairly with the car dealers. By the way, it is not just car dealers!! Apple is holding other Bluetooth users for ransom as well. Talk to Panasonic!

You keep your loyalty to Apple, fine and good. Those others will soon learn the truth and abandon Apple for the next perceived best thing, seems to be Samsung right now. We all realize neither you nor Apple care about others troubles as can be seen in these pages. I am sure you are incapable of helping anyway unless you are an insider.

It is clearly Apple that is responsible for this issue and for whatever reason they holding the others hostage, and will soon fall dramatically in sales and have to give in and code their product for the rest. Search the boards and you will see so many talking out against Apple and some even spilling the beans on the money issue that seems at the heart of this matter. Regardless of the truth in the matter, if Apple is so behind in their ability to keep up with technology, it is time to change, Samsung seems best right now. See Ya!

Considering that my 5s worked fine in my Mazda for a year, and then immediately stopped after being updated to iOS8, I'd say the logical conclusion would be that something in Apple's software changed that affected the Bluetooth connection between my car and phone. Only one variable in this equation has changed, and that is my phone's software. So, logically, that must be the problem.

Same problem with my 2010 Mazda 3. I can accept a incoming calls with no problem. Music via Bluetooth is also fine. The issue is that when I make a call the call is routed to the iPhone rather than the car bluetooth hands free system. This was never a problem on IOS 7 so I put this down to a bug in IOS 8. I rang Apple support and the support engineer gave me some story about how the iPhone 6 has some new powerful bluetooth chip and that Mazda needs to do an update. Really?? Bluetooth is a standard and is backward compatible!! Anyone Apple that blames the car manufacturer for this should hang their head in shame as your customers are not stupid!!