Apple Event: May 7th at 7 am PT
I don't understand what is happening with safari. Since Yosemites was released the flash plugin didn't work and nothing I did helped. Three days ago it suddenly started working for no apparent reason or action from my part. Then after updating the OS to the next version it is not working again! (Only in Safari. Chrome for example works fine with the flash plugins)
Help!!
MacBook Pro with Retina display, OS X Yosemite (10.10)
If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 8. Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 8. Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
Thanks it deleting all data in the flash preference solved this. It seem to only work if you close the browser window before deleting all data.
Okay i am extremely confused and frustrated now! Out of the blue flash fails again and the previous solution does not work anymore!
what is going on with safari?
You would have to describe the problem in more detail.
sabugen wrote:
Okay i am extremely confused and frustrated now! Out of the blue flash fails again and the previous solution does not work anymore!
what is going on with safari?
Is the problem that you're describing as "flash player" only happening to YouTube videos? Because something seems to be going on with YouTube.
i installed chrome for mac and that works well
fangjinmin wrote:
i installed chrome for mac and that works well
Yes, the original poster mentioned that. In fact, Safari works fine on YouTube if you use the developer menu to change the browser agent to anything but Safari 8, even Safari 7. The problem seems to be that YouTube is sporadically refusing to serve ads to Safari 8, not anything wrong with the browser.
Youtube works fine its other stuff that don't work. videos on Facebook for example and www.chess.com/tv , some web apps etc
I get a plugin failed error i don't really have much other detail.
in this page: http://www.chess.com/tv I have been watching for about an hour yesterday after the initial problem dissipated. after an hour for no apparent reason i received the plugin failed error without even leaving the site. This also happens in all videos on Facebook (Youtube has no problems). Also all the chess.com videos seem to not work for me anymore on safari. If more detail is necessary please let me know.
I don't really want to use chrome instead of safari since the new safari is vastly superior in every way to chrome 😕
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
hard to recognize but maybe this?
21/11/14 23:39:29.492 com.apple.WebKit.Networking[602]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9812)
21/11/14 23:39:29.653 Safari[600]: Failed to connect (_messageView) outlet from (SFCertificateTrustPanel) to (NSTextField): missing setter or instance variable
21/11/14 23:42:23.553 com.apple.xpc.launchd[1]: (com.apple.WebKit.PluginAgent[1479]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.WebKit.PluginAgent
21/11/14 23:42:23.845 fontd[213]: BUG in libdispatch client: dispatch_mig_server: mach_msg() failed (ipc/send) invalid memory - 0x1000000c
21/11/14 23:42:28.352 nsurlstoraged[248]: ERROR: unable to get the receiver data from the DB!
when i load such a plugin i get this:
22/11/14 18:49:16.517 com.apple.WebKit.Plugin.64[578]: Failed to connect (colorGridView) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
22/11/14 18:49:16.517 com.apple.WebKit.Plugin.64[578]: Failed to connect (view) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
22/11/14 18:49:16.798 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[579]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
22/11/14 18:49:17.178 com.apple.xpc.launchd[1]: (com.apple.WebKit.Plugin.64.6CD71A5D-90FC-4DDA-9F24-1BE704F00914[578]) Service exited due to signal: Segmentation fault: 11
22/11/14 18:49:17.216 ReportCrash[579]: Saved crash report for com.apple.WebKit.Plugin.64[578] version 10600 (10600.1.25) to /Users/ronnyizsak/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2 014-11-22-184917_h-MacBook-Pro-sl-Ronny.crash
22/11/14 18:49:17.223 ReportCrash[579]: Removing excessive log: file:///Users/r****Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_20 14-11-22-014654-1_h-MacBook-Pro-sl-****.crash
In the report:
PlugIn Path: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6
PlugIn Identifier: com.macromedia.FlashPlayer-10.6.plugin
PlugIn Version: 15.0.0.223 (15.0.0.223)
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
And a few thousand more lines...
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question (WebKit). The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
Process: com.apple.WebKit.Plugin.64 [945]
Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
Identifier: com.apple.WebKit.Plugin.64
Version: 10600 (10600.1.25)
Build Info: WebKit2-7600001025000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [196]
User ID: 501
PlugIn Path: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6
PlugIn Identifier: com.macromedia.FlashPlayer-10.6.plugin
PlugIn Version: 15.0.0.223 (15.0.0.223)
Date/Time: 2014-11-22 22:06:22.013 +0200
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: hgfdh
Time Awake Since Boot: 13000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000a202c003a
VM Regions Near 0xa202c003a:
VM_ALLOCATE 0000000113bf8000-0000000113bfb000 [ 12K] rw-/rwx SM=PRV
-->
__TEXT 0000123400000000-00001234004f8000 [ 5088K] r-x/rwx SM=COW /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsGLDriver
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.macromedia.FlashPlayer-10.6.plugin 0x000000011139055f NP_Acrobat_GetEntryPoints + 2383327
1 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111040b71 0x110d2a000 + 3238769
2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110353c1 0x110d2a000 + 3191745
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110f529af 0x110d2a000 + 2263471
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110f52372 0x110d2a000 + 2261874
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110f57991 0x110d2a000 + 2283921
6 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110f57bf4 0x110d2a000 + 2284532
7 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fb100a 0x110d2a000 + 2650122
8 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fb0cd5 0x110d2a000 + 2649301
9 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fb00f3 0x110d2a000 + 2646259
10 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fb0013 0x110d2a000 + 2646035
11 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110755df 0x110d2a000 + 3454431
12 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110d5dc2 0x110d2a000 + 3849666
13 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110d97e2 FlashPlayer_15_0_0_223_FlashPlayer + 1618
14 com.apple.WebKit 0x00007fff951068b6 WebKit::NetscapePlugin::initialize(WebKit::Plugin::Parameters const&) + 1782
15 com.apple.WebKit 0x00007fff95105edc WebKit::PluginControllerProxy::initialize(WebKit::PluginCreationParameters const&) + 228
16 com.apple.WebKit 0x00007fff95105c78 WebKit::WebProcessConnection::createPluginInternal(WebKit::PluginCreationParame ters const&, bool&, bool&, unsigned int&) + 130
17 com.apple.WebKit 0x00007fff95105b22 WebKit::WebProcessConnection::createPluginAsynchronously(WebKit::PluginCreation Parameters const&) + 130
18 com.apple.WebKit 0x00007fff9529ce8f void IPC::handleMessage<Messages::WebProcessConnection::CreatePluginAsynchronously, WebKit::WebProcessConnection, void (WebKit::WebProcessConnection::*)(WebKit::PluginCreationParameters const&)>(IPC::MessageDecoder&, WebKit::WebProcessConnection*, void (WebKit::WebProcessConnection::*)(WebKit::PluginCreationParameters const&)) + 93
19 com.apple.WebKit 0x00007fff9529bb43 WebKit::WebProcessConnection::didReceiveMessage(IPC::Connection*, IPC::MessageDecoder&) + 171
20 com.apple.WebKit 0x00007fff9515716a IPC::Connection::dispatchMessage(std::__1::unique_ptr<IPC::MessageDecoder, std::__1::default_delete<IPC::MessageDecoder> >) + 94
21 com.apple.WebKit 0x00007fff951592e2 IPC::Connection::dispatchOneMessage() + 114
22 com.apple.JavaScriptCore 0x00007fff98d8a357 ***::RunLoop::performWork() + 423
23 com.apple.JavaScriptCore 0x00007fff98d8aa22 ***::RunLoop::performWork(void*) + 34
24 com.apple.CoreFoundation 0x00007fff92a49661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
25 com.apple.CoreFoundation 0x00007fff92a3b7ed __CFRunLoopDoSources0 + 269
26 com.apple.CoreFoundation 0x00007fff92a3ae1f __CFRunLoopRun + 927
27 com.apple.CoreFoundation 0x00007fff92a3a838 CFRunLoopRunSpecific + 296
28 com.apple.HIToolbox 0x00007fff902cf43f RunCurrentEventLoopInMode + 235
29 com.apple.HIToolbox 0x00007fff902cf1ba ReceiveNextEventCommon + 431
30 com.apple.HIToolbox 0x00007fff902ceffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
31 com.apple.AppKit 0x00007fff9bc7e6d1 _DPSNextEvent + 964
32 com.apple.AppKit 0x00007fff9bc7de80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
33 com.apple.AppKit 0x00007fff9bc71e23 -[NSApplication run] + 594
34 com.apple.AppKit 0x00007fff9bc5d2d4 NSApplicationMain + 1832
35 libxpc.dylib 0x00007fff9803def2 _xpc_objc_main + 793
36 libxpc.dylib 0x00007fff9803fa9d xpc_main + 490
37 com.apple.WebKit.Plugin.64 0x000000010c037b40 0x10c037000 + 2880
38 libdyld.dylib 0x00007fff97f575c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9354922e kevent64 + 10
1 libdispatch.dylib 0x00007fff9a5bda6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9354352e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9354269f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff92a3bb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff92a3afdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff92a3a838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff9bde17a7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff9a2df2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9a2df279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9a2dd4b1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff93548946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9a2dd4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff93548946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9a2dd4a1 start_wqthread + 13
Thread 5:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff93548132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eee6b unuse_netscape_plugin_Plugin + 58347
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110d39e4e 0x110d2a000 + 65102
3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eec7d unuse_netscape_plugin_Plugin + 57853
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eecc2 unuse_netscape_plugin_Plugin + 57922
5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eea07 unuse_netscape_plugin_Plugin + 57223
6 libsystem_pthread.dylib 0x00007fff9a2df2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9a2df279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9a2dd4b1 thread_start + 13
Thread 6:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff93548132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eee6b unuse_netscape_plugin_Plugin + 58347
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110d39e4e 0x110d2a000 + 65102
3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eec7d unuse_netscape_plugin_Plugin + 57853
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eecc2 unuse_netscape_plugin_Plugin + 57922
5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eea07 unuse_netscape_plugin_Plugin + 57223
6 libsystem_pthread.dylib 0x00007fff9a2df2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9a2df279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9a2dd4b1 thread_start + 13
Thread 7:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff93548132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eee6b unuse_netscape_plugin_Plugin + 58347
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110d39e4e 0x110d2a000 + 65102
3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eec7d unuse_netscape_plugin_Plugin + 57853
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eecc2 unuse_netscape_plugin_Plugin + 57922
5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eea07 unuse_netscape_plugin_Plugin + 57223
6 libsystem_pthread.dylib 0x00007fff9a2df2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9a2df279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9a2dd4b1 thread_start + 13
Thread 8:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff93548132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eee6b unuse_netscape_plugin_Plugin + 58347
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110d39e4e 0x110d2a000 + 65102
3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eec7d unuse_netscape_plugin_Plugin + 57853
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eecc2 unuse_netscape_plugin_Plugin + 57922
5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001110eea07 unuse_netscape_plugin_Plugin + 57223
6 libsystem_pthread.dylib 0x00007fff9a2df2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9a2df279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9a2dd4b1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000112491000 rbx: 0x0000000112491220 rcx: 0x00000000ffffffff rdx: 0x0000000000000012
rdi: 0x000000011236e140 rsi: 0x0000000000000004 rbp: 0x00007fff53bc6620 rsp: 0x00007fff53bc65f0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000a202c003a r13: 0x0000000000000001 r14: 0x00000000000000a8 r15: 0x000000011236e070
rip: 0x000000011139055f rfl: 0x0000000000010206 cr2: 0x0000000a202c003a
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10c037000 - 0x10c037ffb com.apple.WebKit.Plugin.64 (10600 - 10600.1.25) <20DB2E25-2588-31D2-8145-A4F12E2C18AD> /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
0x10c03e000 - 0x10c03efff PluginProcessShim.dylib (7600.1.25) <2B925BAD-6712-332B-A321-4635D3B3634E> /System/Library/Frameworks/WebKit.framework/PluginProcess.app/Contents/MacOS/Pl uginProcessShim.dylib
0x110d11000 - 0x110d15fff com.apple.audio.AppleHDAHALPlugIn (267.0 - 267.0) <EFF081E7-E74F-3C1F-81A9-14FA71560443> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x110d22000 - 0x110d25ff7 +com.macromedia.Flash Player.plugin (15.0.0.223 - 15.0.0.223) <12AD0B59-1882-3B6C-9018-F1FCC3019FEE> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
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0x7fff98f9a000 - 0x7fff98f9bff7 com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff98f9c000 - 0x7fff98febff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff98fec000 - 0x7fff9906efff com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff9906f000 - 0x7fff993dafff com.apple.VideoToolbox (1.0 - 1562.19) <C08228FE-FA1E-394C-98CB-2AFD8E566C3F> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff993db000 - 0x7fff99643ffb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff9969a000 - 0x7fff996acff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff996e3000 - 0x7fff9984eff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff9984f000 - 0x7fff999ddfff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff999e0000 - 0x7fff99e10fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff99e69000 - 0x7fff99e72ff3 com.apple.CommonAuth (4.0 - 2.0) <F4C266BE-2E0E-36B4-9DE7-C6B4BF410FD7> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff99e73000 - 0x7fff9a18efcf com.apple.vImage (8.0 - 8.0) <1183FE6A-FDB6-3B3B-928D-50C7909F2308> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff9a227000 - 0x7fff9a22bfff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff9a273000 - 0x7fff9a275ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff9a276000 - 0x7fff9a276fff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9a277000 - 0x7fff9a27cffb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x7fff9a28a000 - 0x7fff9a29eff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x7fff9a2a1000 - 0x7fff9a2aafff libGFXShared.dylib (11.0.7) <EC449E3A-D9D2-3494-8B6C-DEB7B11EEDAB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff9a2ab000 - 0x7fff9a2dbffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff9a2dc000 - 0x7fff9a2e5fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff9a474000 - 0x7fff9a47cff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff9a47e000 - 0x7fff9a480fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff9a481000 - 0x7fff9a557ff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff9a558000 - 0x7fff9a577fff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff9a578000 - 0x7fff9a5b8fff com.apple.CloudDocs (1.0 - 280.1.2) <49E75BC1-6556-36B4-804A-E49BC41241CF> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff9a5b9000 - 0x7fff9a5e3ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff9a5e4000 - 0x7fff9a5f1fff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff9a5fe000 - 0x7fff9a66fff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff9a670000 - 0x7fff9a6f9fff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff9a6fa000 - 0x7fff9a836ffb com.apple.WebKitLegacy (10600 - 10600.1.25) <EE3A7515-AC7B-30D3-A4DC-EB0D36E88E4B> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy. framework/Versions/A/WebKitLegacy
0x7fff9a846000 - 0x7fff9a8b5fff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff9a8e3000 - 0x7fff9ac11ff7 com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff9aec0000 - 0x7fff9aec4ff7 com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff9b16d000 - 0x7fff9b188ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff9b27a000 - 0x7fff9b45f267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x7fff9b460000 - 0x7fff9b473ff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff9b474000 - 0x7fff9b478fff libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
0x7fff9b479000 - 0x7fff9b47ffff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff9b485000 - 0x7fff9b496fff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff9b497000 - 0x7fff9b49cff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff9b4d2000 - 0x7fff9b4eefff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9b4ef000 - 0x7fff9b590ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff9b5ab000 - 0x7fff9b5abff7 libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib
0x7fff9b690000 - 0x7fff9b691ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff9b9ba000 - 0x7fff9b9ccff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff9b9cd000 - 0x7fff9ba62ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff9bb1f000 - 0x7fff9bb2afff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff9bb2b000 - 0x7fff9bb65ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff9bb66000 - 0x7fff9bba1fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff9bbb5000 - 0x7fff9bbb7ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff9bbb8000 - 0x7fff9bbbeff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff9bbe7000 - 0x7fff9bbe8fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff9bbf2000 - 0x7fff9bc59ff7 com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff9bc5a000 - 0x7fff9c79bfff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff9c79c000 - 0x7fff9c828fff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff9c829000 - 0x7fff9c829ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff9c82c000 - 0x7fff9c91eff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff9c91f000 - 0x7fff9c91fff7 liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib
0x7fff9c920000 - 0x7fff9c934ff7 com.apple.MultitouchSupport.framework (260.30 - 260.30) <28728A7D-E048-3B14-9932-839A87D381FE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff9c935000 - 0x7fff9c940ff7 libcsfde.dylib (471) <797691FA-FC0A-3A95-B6E8-BDB75AEAEDFD> /usr/lib/libcsfde.dylib
0x7fff9c988000 - 0x7fff9c98fff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff9c990000 - 0x7fff9c998ffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff9c9dd000 - 0x7fff9c9e4fff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff9cab8000 - 0x7fff9cae8ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff9cae9000 - 0x7fff9cb43ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff9cb44000 - 0x7fff9cb46fff libRadiance.dylib (1231) <BDD94A52-DE53-300C-9180-5D434272989F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff9cbbc000 - 0x7fff9cbc3fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5926
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=264.8M resident=150.6M(57%) swapped_out_or_unallocated=114.1M(43%)
Writable regions: Total=1.2G written=3432K(0%) resident=7544K(1%) swapped_out=0K(0%) unallocated=1.2G(99%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 144K
Dispatch continuations 16.0M
IOKit 28K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 120.7M
MALLOC (admin) 32K
Memory Tag 240 16.0M
Memory Tag 242 12K
Memory Tag 251 32K
OpenGL GLSL 128K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 17.1M
WebKit Malloc 464K
__DATA 25.4M
__GLSLBUILTINS 2588K
__IMAGE 528K
__LINKEDIT 71.7M
__TEXT 193.0M
__UNICODE 544K
mapped file 39.6M
shared memory 4K
=========== =======
TOTAL 1.6G
TOTAL, minus reserved VM space 571.6M
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
safari flash plugins
