Can't trust computer due to broken screen

Its brain dead replies like this one that make me cringe every time i see an Apple Discussion link on a google query I enter. Before you use big words that you don't understand (such as electrons) and criticize users for not following profiteering mitigation strategies laid out by Apple (such as iCloud, whose backup system doesn't overwrite your previous backup but instead just stuffs it until its full then queries you to spend more for more space), consider doing some due diligence and finding solutions such as this;

https://www.amazon.com/Griffin-Keyboard-Devices-Lightning-Connector/dp/B00INUZJW I/ref=sr_1_1/162-4652877-8640425?ie=UTF8&qid=1488760057&sr=8-1&keywords=iphone+w ired+keyboard

Where you can buy a wired keyboard, attach it and push enter....

You're apparently not paying attention. You have to back up BEFORE you have a problem. Complaining that you can't back it up after you break it is a pointless waste of electrons. If you had set it up to backup before you broke it, you wouldn't have this problem.

I am with you. Everyone attacks the OP for "not backing up" when the real issue is: "Why did Apple change it so now you have to respond from the phone?" Seems to me, there should be a work around in case you CAN'T respond from the phone. Why not offer a feature to log into your iCloud account to verify and trust the connection? Every time I sign into a different iOS device, I get a bazillion emails telling me I did, so why not make it work two ways? As another poster suggested, it wouldn't be that difficult an update for Apple. I agree, especially since they updated the software to require the trust feature in the first place.

Sure, iCloud backups are "easy" and someone asked how could Apple make it any easier? I'll tell you how, by not forcing you to back up an entire 64GB or 128GB iPhone to only 5GB of free iCloud storage. But you're always free to "buy" more storage, just as you're always free to pay Apple to repair your phone's screen (hmmm..). And as for manual backups, as someone else stated, it's a pain to manually sync to iTunes every single day.

Shameless Apple apologists disgust me with their useless apples to oranges comparisons. Sure, if he soaked or lost his phone, he'd be out of luck, but that's clearly not the case here. So why bring it up? If my aunt... Well, you know the rest. Stick to the actual circumstances, not hypotheticals. The phone could still easily export backup data if not for this ridiculous additional layer of "security" that Apple added that does more harm than good. In the past, if your iPhone was locked and connected to a computer, you could enter the unlock code on the PC to sync. So how does simply adding a worthless extra "trust" step from the phone improve security?

Apple makes so much money because too many people are lining up to prove P.T. Barnum's famous quote to be all too true... I personally believe in holding companies accountable for bad decisions, like this one.

Mine says "To allow access, please respond on your 'Crump's phone' " Its something they put in iOS 6, 7 and 8 that requires a passcode before connecting to a computer after a restart. Everyone's says to restart phone first which will screw this chance to connect

My solution was to go to a cell phone repair shop. If you don't mind techs having access to your password, it works.

Assuming your phone still works, they replace your screen to do a backup. Fairly cheap service. Moreso if you keep the screen. I did this & got a full backup before buying new phone.

Plus you can't connect to icloud with out a wifi connection. iPhones will not connect to wifi until passcode is put in upon restart. It wouldn't be difficult update for apple to allow someone to type the phones passcode via computer and allow access to the pictures. They just don't do it for some unknown reason.

dudiebum10 wrote:

I have recently purchased an iPhone 5S as an upgrade to my iPhone 4. This is because I dropped my iPhone4 and the screen now only flashes white light - I can't do anything on the phone as I can't see the screen, but I can still unlock the screen and enter my passcode - if i get it wrong, the phone still vibrates.

I am trying to connect my iPhone4 to iTunes (as I have a lot of photos on the phone that I don't want to lose), but it is saying "To allow access, please respond on your phone". - obviously with a broken screen, I don't know how to do that, and I can't see anything so there is no button for me.

What can i do?

There's nothing to do. You should be making regular backups of your device, either to iCloud or iTunes. This issue is no different, in this case, than if the device had been damaged so badly it wouldn't even turn on, or if it had been lost.

What would you have done if the device was water-damaged or lost?

What would be so difficult for apple to put out a product that can be logged into via the PC. He knows his passcode and the computer is obviously recognizing that its his phone. Why cant a phone passcode prompt pop up on the screen. This would make it so much more user friendly. Regardless the phone is broken and apple will make money when he buys a new one. Its also a shame that Genius Bar cant recover data at the apple retail stores. I went to one about a similar issue and the tech said 40% of the people only care to get the data off the phone since their previous week or two since their last backup. Silly to have to backup nightly.

No. The computer is not recognizing that it's his phone, it's recognizing that it is a phone.

iCloud backups are automatic and require zero user intervention once it's set up. How much easier do they have to make it?

The fact is, they did NOT bother backing it up even though Apple makes it brain dead simple to do so. Throwing an irrelevant hypothetical situation into the mix accomplishes absolutely nothing. would think that you would have learned the importance of taking responsibility for your own actions in the corps. Honor, Courage, and Commitment does not mean excusing laziness.

Thank you and well said. I am glad some1 spoke up. There are too many possible scenarios to assume that every person who has an issue with non-backed up vital info is a fool.

The same thing has happened to me. To think i have the phone, its not been stolen or lost and info that hasnt been backed up since lastnight is now lost unless i pay an arm and a leg for either repairs or or or when insurance will just replace the phone

I believe I am actually holding Apple accountable for "their" bad decision to unnecessarily complicate what was once an easy backup process. But then again, I'm an objective thinker and not an RDF-blinded iLemming, so I don't expect everyone to necessarily agree.

I thought this was a support website, if you're not going to help him, just don't reply.

Your contention is that is it is a complicated task, that your responsibility ends there?

You are only responsible if you find the process to be easy?

Who determines the complexity of the process? In my opinion, the backup process is quite simple. In fact, it has changed very little since the original iPhone was released.