HELP! Dropped iPhone 4S screen color discoloration and darkened at bottom?

Hi guys! I dropped my phone a few days ago. The screen initially went white with veritical grey lines. After waiting about 30 minutes and resetting with the home and power buttons the phone came back to life, but with a few noticeable issues. First, the screen is darker in color. There was some flashing, so following advice in the community, I turned off the auto brightness and that appears to be better. Second, the bottom of the screen is darkened out and the app names are chopped off in the home menu. Here are some pictures of the actual screen condition (the screen capture actually takes a picture of the full screen image).

User uploaded fileUser uploaded file

In reality the screen is completely black/grey across the bottom of the screen hiding the names of the apps. Is this a screen or LCD issue that needs to be replaced or is there a chance that a few cords were simply knocked loose? My phone is out of warranty, so trying to figure out what to do next since the phone is still completely usable with no glass breakage. Thanks in advance for your help!

iPhone 4S

Posted on Nov 25, 2014 2:38 PM

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3 replies

Nov 25, 2014 7:27 PM in response to zbwindows7

Thank you! I know this isn't generally recommended; however, my phone had already been opened previously by someone else, so I didn't want to waste time having an Apple genius bar individual tell me they couldn't help. I't really was the best option for me. The solution didn't entirely solve my problem as the bottom still has the darkened bar that cuts off those home menu apps; however, it did resolve the discoloration and horizontal lines. The display data and digitizer cables were loose. When I simply pressed on them with the plastic tool, they clicked right into place. Now to replace the battery since I've overcome my fear of opening the phone! 😉 Thank you!

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HELP! Dropped iPhone 4S screen color discoloration and darkened at bottom?

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