I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even h

Hi anatuta,

Thanks for visiting Apple Support Communities.

It sounds like you are trying to upgrade your Mac to a newer version of OS X, after completing a fresh install of Snow Leopard.

If you have already purchased and downloaded OS X Lion and Mavericks, you should be able to find these items in the Purchased section of the Mac App Store.

You may find the steps in this article helpful with finding the items:

Mac App Store: Finding your purchased apps - Apple Support

If you do not see the items in the Purchased section, they may be hidden:

Hide and unhide purchases in the Mac App Store - Apple Support

All the best,

Jeremy

If you paid for Lion, then you should still have the installation disk for Lion. Install it from the disk, then get your free upgrade to Yosemite from the Mac App store.

Lion never shipped on a disk.

My bad. It's been so long since I ran Lion it's all just a blur now...

Hi,

I have the same Problem.

I have a Mac Book Pro 8,1 and reinstalled from scratch. Now I'm back to os x 10.6.7 and unable to upgrade to Yosemite. Unfortunately, I looks like os Lion which I purchased a long time ago in the app store is not available anymore.

Is there a solution to it?

Thanks for any advices.

Open the App Store and login to your account. Click on the Purchases tab. You can download and install Yosemite from there. You don't need to install any other versions in between.

Are you sure that Lion isn't shown in your list of purchased items?

Hi,

I can see that I purchased Lion in the history, but I can not download it anymore.

Nevertheless, after going through all the updates that Apple suggested me, I was finally able to download and install Os x Yosemite.

I hope it pays out, because I had no time to test it, yet.

But thank's for all the fast replies.

g

This is not really true. Without a free upgrade to Mountain Lion which is automatically while running all the updates, you can not upgrade to Yosemite.

Peterpan05 wrote:

Without a free upgrade to Mountain Lion which is automatically while running all the updates, you can not upgrade to Yosemite.

The Mountain Lion upgrade was not free: it costs $20. Moreover, lots of folks have upgraded directly from Snow Leopard.

This is not really true. Without a free upgrade to Mountain Lion which is automatically while running all the updates, you can not upgrade to Yosemite.

No, that is absolutely false. I'm not sure where you heard or read that information, but it is wrong.

From Snow Leopard, you can upgrade to Lion, Mountain Lion, or Yosemite. Lion of course is only one step away from Snow Leopard, but you don't need to install Lion before going to Mountain Lion, and you don't need to install either of those before installing Yosemite.

I'm having a similar problem. After having the battery replaced at my nearby Apple store on my MacBook Pro (13 inch-2010), now I am unable to use the internet without getting locked up/freezing with the color wheel. I have an appt for tomorrow to have this addressed, but in the mean time to attempt to correct this myself I purchased and reinstalled Snow Leopard, as it is what was originally on my MacBook (I refused to update to later OS X releases due to software compatibility issues). The version is 10.6.3. Being unable to make use of the internet, I was going to download the dmg file onto my iMac and transfer it via flash drive. However, when I go to the 10.6.8 update page and attempt to download the software, nothing happens - I get a white screen but no download. Can someone advise? A google search has led me to the Softonic website where I can download the in-between versions, but I'm unsure about security of the files.

Have you tried Software Update from the Apple menu? It should download the same combo updater through there.

Otherwise, is this download you were trying to get?

Morticia89 wrote:

A google search has led me to the Softonic website where I can download the in-between versions, but I'm unsure about security of the files.

Never, ever download anything from Softonic. Use Software Update (second item in the Apple Menu list) to get your Snow Leopard updates, or use real Apple links such as the one provided by Kurt Lang.

Yes, that's the download I was trying to get. The problem with the software update is that it requires the internet, and as I said, any time I try to access the net I get maybe 30 seconds of time before everything locks up.