Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
My iPhone 5 was replaced by ISP because of battery bloat. I've updated to the latest 8.1.1 on my new iPhone 5.
Now I cannot connect to App Store. My wi-fi is working fine. I can connect to Internet on Safari but not to App Store.
My iPad can connect to App Store on the same network.
What happen & how to resolve?
Thanks.
Hi Justthere,
I'm sorry to hear you are having issues with your new replacement iPhone 5 and the latest iOS 8 update. If you are able to connect to the Internet in other regards, but are still having issues connecting to the iTunes Store or App Store, you may find the troubleshooting steps outlined in the following article helpful:
Can't connect to the iTunes Store - Apple Support
Regards,
- Brenden
Had a similar problem with an iPad mini. solution for the iPad mini was to make sure location services was turned on. Settings> Privacy> Location Services (enable). Soon as I enabled it the App Store worked.
I also facing same problem, after I cancelled my credit card, my iphone resume to normal.
TThank you this solved my same problem!
Cannot connect to App Store
