Problems sending a fax pdf from iMac OSX Yosemite.

I am trying to send a fax pdf from iMac Yosemite. Help suggests using print option to fax pdf from print menu, but the option doesn't show on drop down menu?

Can anyone help please?

iMac, OS X Yosemite (10.10.1)

Posted on Dec 1, 2014 12:56 PM

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20 replies

Jan 26, 2015 11:11 AM in response to zio maurino

Look at the screen shot above that itsbo1313 posted. That screen shot shows that itsbo1313 was using Apple Pages application. Different applications might have a different list order. In the same place as "Location" it could be "Copies & Pages" or the application name, e.g., Safari, or something else. Just click on it for a popup list of options.

Mar 26, 2015 10:28 AM in response to The Demon Headmaster

The support page OS X Yosemite: Send a fax makes it sound like all you have to have to send a fax is a computer and a modem. It makes no mention of needing a printer that just happens to have fax functions.


I have a printer that is not a fax machine. I don't get any fax options in my drop down menu, either.


I am looking for a way to send a fax directly from the computer.

Mar 26, 2015 5:43 PM in response to Michele Stapleton

Based on your original post, you stated that "I have a printer that is not a fax machine" and I assume that you do not have a fax modem that is compatible with Yosemite; yet, you still want to "fax directly from the computer."


Internet faxing via services such as efax.com and myfax.com do not require any apps.


The Apple article states:

"Note: The following provides instructions for printing using the standard features in OS X and may not match your setup. If these instructions differ from the user interface you’re seeing, refer to the documentation that came with the app [emphasis added] you’re using."

Mar 30, 2015 6:27 AM in response to Michele Stapleton

I'm still on Mountain Lion (didn't trust Mavericks and haven't gotten around to upgrading to Yosemite yet), but based on my machine . . .


You don't need a printer that can receive faxes, just a fax modem. These days, that usually comes in the form of a small box (easily fits in your hand) attached to a short cord with a USB plug on the end. Mine is an inexpensive one by US Robotics.


My printer, a Brother, is also NOT a fax machine. But I can still send faxes - well, sometimes. Our phone line is "dirty" (a bad pair, my husband says - though we do have a couple of splits up the line). The problem is Apple offers little in the way of fax software.


You should see a "Fax to PDF" option. You can make sure your machine sees your modem by going to System Preferences (using Launch Pad) and opening Printer & Scan under the Hardware section. Then you can click the Open Fax Queue box at the top and a small window will open up telling you the status of the fax you are trying to send.


This is ALL you get. There must be a log file somewhere, but I haven't found any easily accessible record showing what faxes went out/came in - the information fax programs usually include. So to know if the fax actually went, you have to be watching it live.


All that said, the faxes I am trying to send at the moment aren't going through, so I have to drag out my ancient windows laptop and hook it up. It RELIABLY sends faxes, and keeps all the pertinent information about them for me to look at later.

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Problems sending a fax pdf from iMac OSX Yosemite.

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