My iphone6's front camera shifted. Does anyone have same issue?
iPhone 6, iOS 8.1.1
Hello guys, I had this problem with my iPhone 6 It has been fixed 2 times and in the 3rd time it has been replaced by a new iPhone 6, but after using the new one for 6 months I still have this problem. I will try to contact with Apple about this. This is a real issue on iPhone 6, I hope this time it will be fixed forever.
Yes I have the same problem, front camera has been shifted and a gray moon like spot I can see. It is unexpected with this expensivephone, poor manufacturing (#Bendgate, #Beardgate and now #Shiftgate). Am loosing hope day by day and thinking I would rather buy a low budget phone instead of iPhone 6. I am very much disappointed.
I've got the same problem. Do you guys think Apple will replace the device (I also have the feeling there is something wrong with my antenna as my voice quality is horrible ever since I started using the iPhone 6 and sometimes when I try making a phone call it says "Call failed" although I got at least 3 bars and HSPA or LTE)?
Yep, me too! pretty mad about it. A lot of people have been getting a new phone through the genius bar, and then saying there replacement model is doing the same thing within the next few weeks! so it is even worth getting your phone replaced just to have the replacement do the same **** thing most likely 😠wish i would've kept my 5s……..
It really doesn't affect the performance of the camera, no need to cry over it.
Maybe it doesn't affect the performance, but if I buy a phone for more than 800 euros I expect it to be immaculate, so even the smallest flaws are unacceptable. If it was a cheap 300 euro phone I wouldn't bother either.
In the article that was linked above, it states "Apple does not know what it causing the problem, but the company does replace affected iPhones on the spot"
So I assume that they are
I have to give that one to Apple: I called Apple Care this morning to report the issue, they arranged an appointment for me at the Apple Store in Frankfurt, Germany (which is the closest one to my current location). I went in, explained the issues I have had with my iPhone and they instantly replaced it with a new one. Great service and a satisfying solution for such a minor problem.
Meanwhile it seems to be clear, that the cameras are not shifting, but are just not at the exact middle position.
I have not heard about anyone having an actual technical issue with this, although many iPhone users come to my shop everyday.
One of my friends did what you reported and replaced her iPhone 6 in the AppleStore, but the replacement was exactly the same out of the box, with a tiny recent on the right hand side, slightly to the top. My iPhone 6 is the same and I don't see a reason to have it replaced. It works and looks fine. There is no need to view my front camera under a magnifying glass.
I took mine to the apple store yesterday and they offered to either change the display or exchange the device, after 1 hour they said 2 screens failed calibration and they exchanged the device...
I have to say the camera was working properly, I was just annoyed by the gray crescent on it.
Also I didn't get the apple care warranty when I got the phone.
My experience with Apple iPhone 6, this is my letter to Applecare:
On Monday I received the replacement device for my iPhone 6. As you can see from my case, I have replaced this phone 1st time in Riga Service center 14.05.2015 (when I have been using the faulty phone that had the front camera shifted for 1/2 a year). After this I have been receiving replacement devices which all were faulty more than 8 times with all different sort of problems, but mostly front camera crescent, cracks, some objects inside front camera and moving screen. Apple service center has checked and confirmed each and every fault I have had.
Since I felt that the Service center cannot help me, I returned the device directly to you - Applecare. You replaced the phone 3 times. Sending brand new faulty phones back to me. In total I spent 60 days replacing the production wasters.
The phone I have now, this replacement, has the screen not fitted properly, so it moves when gently press on it near the volume buttons (I went into a shop today and checked other phones there, they don't do that of course) ..
Now I am not sure if the camera will shift forming a crescent in near future or anything else bad will show up to the replacement you sent me.. But what I am absolutely sure is that Apple iPhone 6 is the worst quality product I have ever had and there is no point really in replacing the phone, since it comes back faulty with the same or some other problem. Except a strong feeling that I want to have a quality product Apple promises, but doesn't deliver.
So, basically, even though you have replaced the device more than 10 times, I am very unhappy with the result, since I still have a faulty device. It is working for now, so I will replace it later (probably) as well as (probably) place a complaint to the Consumer Rights Protection Centre, but I am just sick and tired of the process for now and can't be bothered on paying the lawyer and spending any more time on this currently.
So, truly, this is the worst device I have ever had. Since it is faulty to start with and it gets replaced by factory wasters.
I can only throw out the phones of course, but that is stupid and does not really make sense, since it is quite expensive, as well as I bought everything Apple last year November - phones, iPad, tv, airport, macbook etc. and they are supposed to work best together.
I thank you all for your kind patience and understanding. The service you provided was outstanding.
I can only feel for you, that you have to service the lowest possible quality product.
Have a very nice day.
p.s.
Just to mention - during the same time, my wife's iPhone 6 was replaced 4 times due to cracks and screen movement. The screen moves also now on the replacement device, but I am simply sick and tired of continuing the replacement process since it proves to be pointless. So as I said, the device is clearly faulty, but I will proceed maybe later.. However probably pointless.
Also - I replaced iPad air 2 twice at the service center due to production faults.
Hello guys
I apologies if my english will be not perfect...
I have the exactly same problem with the camera on my I phone 6 i bought it 3 month ago in the usa!
I'm actually in the uk and I've been in more than one apple store tring to have the I phone changed!
but seems that they will not change but they simply offer to me to change the display on my Iphone!
I've read that someone got the I phone changed straight away.
So what should I do to have the I phone changed? I don't want any one to open my phone i don't want a fixed phone I boughted new and it was already with the difect.
So should I pretend a new phone or they can simply offer to me the reparation?
Thanks of your help.
Hello
I apologies if my english will be not perfect...
I have the exactly same problem with the camera on my I phone 6 i bought it 3 month ago in the usa!
I'm actually in the uk and I've been in more than one apple store tring to have the I phone changed!
but seems that they will not change but they simply offer to me to change the display on my Iphone!
I've read that someone got the I phone changed straight away.
So what should I do to have the I phone changed? I don't want any one to open my phone i don't want a fixed phone I boughted new and it was already with the difect.
So should I pretend a new phone or they can simply offer to me the reparation?
Thanks of your help.
Maybe all the iphone 6 have this problem, so they do not change it, but replce the screen. I have been relacing mine phone and at least 4 phones out of something like 10 had this problem as well. Might b a good idea to simply replace the creen with a normal one. Pretty stupid of course to have a repair of a phone within such a short period of time, but what can you do... Enjoy the iphone 6 🙂
Front face camera shifted
