How do I disable xfinity wifi?

No, the internet would not work when we would get up in the morning. Happened a couple of times in one week. It then, after a few hours, would begin working again. The CSR said we should have someone out to look at our equipment and see if they could figure out the problem. In fact, the CSR said our system wasn't even showing up on his records. I want my computer to connect to my personal connection and not come up as an xfinity hotspot each time I go to use it, especially since I do banking and personal business on it, I don't want it open to the public. Does that make sense? As I said before, I can switch it over to my network each time but it would be nice if it went directly to it without having to.

So is the xfinity hotspot you are connecting to each time yours?

I believe so. Since the service guy was trying to turn it off for us, I am assuming it was ours. Our direct neighbors next door have a dish, so I know it's not theirs. Sorry if I am not coming across well. Not very technically savvy 🙂

If it is your WiFi hotspot why do you not want to connect to it?

The hotspot is enabled at an early stage in the modem setup, once set it cannot be easily turned off, not without repeating the modem setup (go back to defaults) But as Deggie said, why not connect to your own hotspot?

Because from what I have been told by people and the service guy, the hot spots are an open band, therefore if I am on my banking website, someone could get on there with me and get my info or other information from sites I am on. That is why when your at Starbucks or other open networks, you shouldn't banking or personal business. I want to be on the one that is locked with my password. The xfinity hot spot is not locked.

Thank you. I will just leave it how it is and keep reconnecting through my password protected connection.

Your hotspot should be password protected. Are you saying you want to connected to a hardwired connection?

My personal network, say it's called 'happydays' for example, requires a password. But because I have Comcast, it is also putting out a hot-spot called 'xfinity' that is unlocked and in the area anyone can access. That is fine, I have used other peoples 'xfinity' hot spots when I am walking in my neighborhood, but I wouldn't do my banking on them. Comcast didn't ask me if I wanted it or not. From what the rep said, anyone who has Comcast as their service with the newer modems, puts out a 'hot spot'. Again, this is fine but it is not a safe wifi to do personal business on. See if this article help explains it more. https://www.cnet.com/how-to/6-ways-to-use-public-wi-fi-hot-spots-safely/

Thats right, the xfinity network is open, anyone who is an xfinity customer can connect, but they wont be able to get to devices on other networks (like happydays)

Thank you for this info. This started a couple weeks ago, and it was driving me crazy.

Is this on your iPad, or something else?

Not sure if it was my response your asking about or not, but if it was, mine was on my Macbook. Our iPad and phones were not having an issue, just the laptop.

Xfinity do not need to get your permission to broadcast a network, nobody does.

If they are using my equipment they do.