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A problem occurred with this web page so it was reloaded

My iPad 2 has become unusable due to constant reloading of web pages with the following message "

A problem occurred with this web page so it was reloaded

I tired resetting net work and rebooting the iPad, neither helped. It seems to be a common problem. Does Apple have a fix or are they working on a fix or do they no longer plan to support iPad 2s? It would be nice to hear from Apple.

Thanks.

iPad 2, iOS 8.1.1

Posted on Dec 4, 2014 5:38 AM

Reply
116 replies

May 16, 2015 5:33 AM in response to RASHICK

I have found the issue and a put in place a workaround whilst I do some more disagnosis.


So - I have this issue all the time on all my IOS 8 devices in pages using javascript / jquery libraries that have a lot of content in the page. For instance, I am working on a page that I have unfortunately inherited eventually ends up with 5MB of data in it, too much.

The page loads the jquery libraries, things like jquery.easing.min, bootstrap, owl.carousel, showhide, jquery.prettyPhoto, nicescroll and a whole load more.

Page also contains a view port setting:

<meta name="viewport" content="width=device-width, initial-scale=1">

Safari begins to render the page but a reload / resize is triggered causing assets to reload and trigger another resize until it gives up.


My quickest workaround was to remove that view port setting:

<!-- meta name="viewport" content="width=device-width, initial-scale=1" -->

And insert:

<meta name="apple-mobile-web-app-capable" content="yes">

And stop content scaling:

<meta name="viewport" content="user-scalable=no">

This is a frig.

So basically we now force the full page to load and we prevent any scaling - and that stops the reload on my IOS devices. Nice work from the twonks.

Shoddy work from Apple yet again. Premium devices with buggy software.

May 22, 2015 4:41 AM in response to RASHICK

I tried everything from clearing network settings, clearing website data, hard reset of iPad 2. Turning off Java stopped the reloading but can't do much without Java on most websites and they don't look so pretty either. Can't even click button to send verification code when logging in here without Java. Turning Java back on brought the problem back again. SBS Eurovision site kept reloading until crash message appeared. Completely unwatchable. Finally fixed the problem by downloading Google Chrome in the App Store. No problems now. Must be an iOS8 issue. Never happened before 8.2.

Jun 22, 2015 3:57 PM in response to RASHICK

This problem has made my iPad almost useless. It does the "reloading" thing every few minutes; sometimes I only get about thirty seconds before it does it again. A reload takes about ten seconds.


Apps are often unresponsive. Sometimes Safari won't respond to my attempt to click on a tab or a bookmark, and won't let me scroll the page. All I get is a frozen screen image that I can't do anything with. Sometimes when I go to my mail app, the mail screen comes up but there's no mail, no accounts listed, no VIPs, nothing. That stuff might appear in 30-60 seconds or so, or maybe I just have to close the app.


All apps occasionally just shut down suddenly and dump me back to the home screen. Sometimes it fails to adjust the screen orientation if I switch between portrait and landscape.


I've tried everything mentioned in this and other threads, including a factory reset and restore from iTunes. In the process it failed to restore a number of files I had backed up to my laptop with iTunes.


It's an iPad 2. I know they came out four years ago. I've had this one for about three years. If Apple thinks the solution is to buy a newer model, they're out of luck with me. I expect a device that cost $600+ to last more than three years.


I don't really expect any helpful responses, though I'd be grateful. I just wanted to post this information somewhere where Apple could — if they choose to — see it.

Jul 9, 2015 4:25 PM in response to Claire317

Same happens here,iPad2,it happens now with random webpages,from newspapers to the weather network,much more frequently in the last two weeks,I have the latest OS and never had this problem before iOS8.I am just about to dump the iPad2 and buy a Samsung tablet........

What really bothers me is that Apple keeps running these updates,which is nice as they are for free,but introducing almost every time new bugs (problems).

Are these people even aware they are screwing up the customers esperience with the iPads?,and do they even bother,in their spare time,to review some of these Forums?

This problem is going on for such a long time now,and it looks like these people are dumbfounded or just not interested???


Alberto

Jul 22, 2015 9:01 AM in response to medent_jefff

I finally came up with a workaround for the memory issues I was facing by changing the way photos are displayed.

When the user takes a picture, it is sent to our web server, rotated and stored for transmitting to back to our company's server. This photo has a maximum resolution of 2048x2048. (No change in this part.)

Then, a smaller version of the photo (a thumbnail) is returned to the user's device. This photo has a maximum resolution of 512x512. It is this new, smaller version which I am now displaying for the user.

This has drastically reduced the memory consumption and hence eliminated, or at least reduced, the above issue.


For example, with one photo with which I was working:

original size: 4,134,901 bytes

compressed: 875,887 bytes

thumbnail: 48,959 bytes, i.e. 5.6% of the size of the previously displayed picture


Both the original compressed version and the new thumbnail are being stored with JPEG image quality set to 90%.


The user loses the high resolution of the image on the phone but it is saved in the highest resolution allowable on the server. This isn't an ideal solution, but it is allowing us to function.

Jul 23, 2015 8:22 AM in response to RASHICK

This appears to be a common problem that I also share. I found something in BloombergBusiness online that prompted me to join this discussion. Apparently "Thousands of mobile applications are secretly running ads that can't be seen by users, defrauding marketers and slowing down smartphones, according to a new report by Forensic, a firm that tracks fraud in online advertising." (see



Someone who knows more that I about how Safari works would have to say, but it occurred to me that this behind-the scenes activity could be a cause of Safari constantly having to reload the page I want to see. Any comments?



<Link Edited by Host>

Aug 17, 2015 7:50 AM in response to Allan Wylie2

First, I have to say that I am very frustrated with Apple that this has not been fixed after all of this time. This happens in our application when a user uploads a file (using <input type="file" ... />) and clicks "Take Photo". The only workaround to this specific problem is to allow multiple files to be selected by adding "multiple" to the input tag. Your code will have to be changed to handle multiple files. BUT, the side effect is that the "Take Photo" button goes away. In our application, the "Take Photo" button is frequently used. Now, our users have to go to the Camera App first, take photos, come back to our application, click the upload button and select the photo from the "Camera Roll". Another workaround is to use Chrome as we do not see this particular problem when using Chrome. I have tested on an iPhone 6 running 8.4.1 and it is STILL happening!

Aug 20, 2015 7:08 AM in response to RASHICK

I'm using a Gen4 iPad with 64gig memory. I never had this problem until about a month or so ago. running iOS 8.4.1 with Safari and it ONLY happens on one particular web page... an automotive forum that I belong to. Naturally, there's always lots of pictures in that forum, so I thought maybe it's the culpri? But since I never saw this phenomena before say 45 days ago, I'd say it's something buggy in the last couple of iOS releases.


Its odd that I can go to other web pages even other automotive sites and not have the problem. I have tried clearing the cach, deleting all the website data, hard reset... nothing has changed. Might have to give that AdBlockPro a shot... is it still working for you guys who have switched?


MIke

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