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ny home bottom won't work

everytime i press my home botton it won't work, and need a different way to change it

iPhone 4

Posted on Dec 6, 2014 3:30 PM

Reply
1 reply

Dec 8, 2014 7:25 AM in response to katherine19992

Hello Katherine,


I have located an article that can help with your Home button issue. It provides some simple troubleshooting steps you can attempt, and guidance if you need further assistance:


Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support


If the Home button doesn't work

The Home button is on the front of your iOS device, at the bottom:

User uploaded file

If the Home button doesn't work, follow these steps:

  1. Press the Sleep/Wake button to lock the device.
  2. Wait a couple of seconds.
  3. Press the Home button. Your device should wake up.
  4. If device doesn't wake up, follow these steps. Test the Home button after each step.
  • Restart your device.
  • Check for debris or dirt around the Home button and clean it with a soft cloth.
  • Remove any protective film or case if it covers the Home button.


If the Home button still isn't waking the device, or if it's damaged, contact Apple Support to set up service.


Thank you for contributing to Apple Support Communities.


Take care,

BobbyD

ny home bottom won't work

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