iPhone 6 internet problems (not just WiFi)

I am on IPhone 5 iOS 8.2 and see this issue frequently. I started seeing it on my IPad at home and would have to reboot it to fix the issue. Then I figured out if I shut off Wifi and turn back on it clears the issue. Closing apps doesn't work and I don't have push notifications on.

I also have the issue with my phone only where it will refuse to connect to my home wifi with "password incorrect" error. This could last for days then all of a sudden it connects again.

Very frustrating!

Has anyone updated to iOS 8.3 yet and seen a fix? I see Wi-Fi fixes explicitly mentioned this time in the long list of release notes.

Just curious, and I have still been noticing it happen with iOS 8.2 although much less frequently it seems, and for a long time after updating it did Not happen then one day it just started happening again several times in a short period...

Next step will be to update to iOS 8.3 but I'm watching to see if there is any other major issues first before updating

* follow up on my post dated Mar 23, 2015 *

Since Mar 11 (the date I upgraded my iPhone 6 to iOS 8.2) I did not have to reboot my phone to restore the internet connection. The device is up and running for 34 days now. This was not the case in any previous iOS releases. I have not upgraded to iOS 8.3 by the way.

gorkemc wrote:

* follow up on my post dated Mar 23, 2015 *

Since Mar 11 (the date I upgraded my iPhone 6 to iOS 8.2) I did not have to reboot my phone to restore the internet connection. The device is up and running for 34 days now. This was not the case in any previous iOS releases. I have not upgraded to iOS 8.3 by the way.

Great to hear, thank you for the follow up response! 🙂

I have the same problem now I have updated to 8.3. I can connect to wifi at home and work, but cannot use the Internet. It says 'server stopped responding'. I did not have this problem with 8.2. I have tried all help available on the Internet, like resetting network settings, rebooting, even changing router DNS. I have restored my phone from iTunes and still no joy. I spoke to Apple and again it's not an issue they are aware of. I have an appointment at the Genius Bar next week (22/04/15). Will keep you posted.

sfnv wrote:

I was able to identify and replicate one trigger for the bug. For me it was an obsolete email app (Secure Gmail, Apps Gone Bananas). I use 2 different email apps to segregate my accounts, if an email was pushed to Secure Gmail when the phone was in sleep mode for some time (>2hrs?, it generally happened overnight) then all subsequent connectivity was lost until reboot. I deleted Secure Gmail and replaced it with a current app (CloudMagic), and so far so good. I did have one more freeze that may correlate with Hotspot VPN, but I haven't replicated it yet.

Originally, I had added an enterprise Exchange account to my phone with ActiveSync enabled (as well as an Outlook.com account), and almost regularly every 4 or 5 days my phone would lose all data (although it was never apparent until I tried to open a web page or check email).

I've experienced this bug since iOS 8 was released on my iPhone 5S. I had tried everything others have mentioned in the thread, including wiping settings and resetting everything to default (with no restore) and nothing worked. I also have a colleague who had the same problem as well (he's on Sprint, I'm on Verizon).

What ended up "solving" the issue for me (and my colleague) was turning off push email for all of my accounts (except for iCloud - I left it on push). After I did that, my phone would not reboot like it had before and hasn't since January. However, a month or so ago I got curious to see if the newer version of iOS fixed the issue so I re-enabled the push email...and sure enough the problem came right back. I've reported what I've found to Apple, but that was over 4 months ago.

YMMV, but that's what "fixed" it for me. Whether there's an issue on the stack's end or maybe in some background process, I'm not sure. There's definitely an issue here though that hasn't been truly resolved.

Just bought iPhone 6 with iOS 8.3. Same problem - no mail or Internet without wifi, even on 4G. Does anybody know if Apple are working on this?

Got my iPhone 6 in early March, began having this issue 3 wks ago - shows a cellular signal (Sprint 3G or LTE), but no data will come through. This began happening before I updated to 8.3, I thought the update would fix it. Not so. Works fine on wifi, phone call are fine. Initially doing a reset would make it work for a short time, also doing a carrier update it would work for a short time. I've been to the Genius Bar, they recommended replacing the phone. I did. Same problem. A Genius Bar employee thought perhaps the issue was with the software back-up (I restored from the cloud when I got the replacement phone), so I started from scratch - did not restore from the cloud. Same problem. I have yet to get back to the Apple store. Saw a comment somewhere that mentioned they thought the issue was when the phone would transition from 3G to LTE networks, and vice versa. I have had luck restoring the cellular data connection by turning airplane mode on and then off again, but as soon as I leave wherever I'm at (ie, leave work to go home) the connection will be gone again. And that trick hasn't worked today at all.

Dear Friends I am also facing the same problem. Could anybody help me please.thanks

Finally resolved my problem--it was on my sprint account! I went to sprint corporate store (not one of the ones run by another company), they took service off my phone then switched it back on. It works!

Hi, did you get anywhere with Apple RoughLeo. I have the same issue.

I just recently got my iPhone 6 (about a week and a half ago) and just started having these same problems yesterday. I've tried resetting my phone as well as settings and iCloud and nothing helps. It doesn't occur over a few hours either, it happens every time I reset the phone. It works for a minute or so and then goes out again. Clearly the new software does not provide a fix for this problem. Has anyone found something new to help with this problem?

Same problem exactly if I reboot its fine for a few hours.

I'm about ready to dump Apple.

This has been going on for over a year and whenever I take the phone in they can not figure it out and have not been helpful at all

Same problem with Iphone 4S since a few months

Here is what fixed my iPhone: General > VPN > ℹ > turn off Connect on Demand

The VPN caused the same problems everyone described above.

Hope this helps.