You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is Preview slow, choppy and bogs down my iMac with Yosemite?

Ever since the Yosemite upgrade Preview is terribly slow!

iMac, OS X Yosemite (10.10.1)

Posted on Dec 8, 2014 6:54 PM

Reply
7 replies

Dec 8, 2014 8:03 PM in response to Mark Dollop

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Dec 9, 2014 4:32 PM in response to Linc Davis

12/9/14 7:26:59.190 PM CoreServicesUIAgent[6668]: Error -60005 creating authorization

12/9/14 7:27:01.879 PM com.apple.Preview.TrustedBookmarksService[7796]: Failure to de-serialize bookmark data file.

12/9/14 7:28:19.497 PM Spotlight[227]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

12/9/14 7:28:23.130 PM CoreServicesUIAgent[6668]: unexpected message <OS_xpc_error: <error: 0x7fff73539c60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff73539f70> { length = 18, contents = "Connection invalid" }

}>

12/9/14 7:28:23.800 PM sandboxd[379]: ([5663]) storeuid(5663) deny mach-lookup com.apple.dock.server

12/9/14 7:28:42.057 PM CoreServicesUIAgent[6668]: Error -60005 creating authorization

12/9/14 7:28:42.841 PM sandboxd[379]: ([5663]) storeuid(5663) deny mach-lookup com.apple.dock.server

12/9/14 7:28:44.031 PM com.apple.Preview.TrustedBookmarksService[7811]: Failure to de-serialize bookmark data file.

Dec 9, 2014 5:37 PM in response to Mark Dollop

Back up all data. Quit Preview if it's running.

Hold down the option key and select Go Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:

Containers/com.apple.Preview

Group Containers/com.apple.Preview

Preferences/com.apple.Preview.LSSharedFileList.plist

Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

Saved Application State/com.apple.Preview.savedState

Log out and log back in. Launch the application and test.

Oct 11, 2015 1:27 PM in response to Mark Dollop

I was having serious performance issues using Preview. Mostly with scanned image PDF's, but also sometimes with PDF's created natively from apps. (e.g. Safari, Word, etc.) I tried the solutions offered by community members and they didn't seem to help much. I also tried pulling an old version of Preview and associating that with PDF's. That improved the response but didn't really resolve it. El Capitan has been my remedy. After upgrading, I opened one of the PDF's that I always had such slow response with and viola! The performance is back to Snow Leopard days. 🙂


Thanks Apple, for resolving this issue!

Why is Preview slow, choppy and bogs down my iMac with Yosemite?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.