You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unkown ICCID number

Hello everyone,


I would like you to ask one question. I am planning to buy new iphone 5s from someone and I realized that pictures what he sent me it's written ICCID Unkown. What does it mean that? Should I buy this phone or not? Please give me your suggestions. There is IMEI number and MEID number. Just ICCID is unknown.

User uploaded file


Best Regards,

iPhone 5s

Posted on Dec 10, 2014 9:42 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2014 10:19 AM

Hi The ICCID NUMBER is printed on the Sim card, if there is no Simcard in iphone that why it is unknown. If you buy iphone make sure that Find my iPhone is turned off and iphone is Restored back to Factory, settings. Cheers Brian

4 replies

Dec 10, 2014 10:00 AM in response to blkmrc

Exactly how is that screen being reached? It does not appear to be a standard iOS information screen. If you have access to the phone, navigate to Settings / General / About and scroll down, where you will find the Model #, Serial #, various MAC addresses, the IMEI and the ICCID, as registered in the firmware and hardware of the device. Make sure the Serial # listed there corresponds to that imprinted on the back of the phone.


Also, IF you do go thru the sale, MAKE SURE the device is released from the AppleID it should be associated with from the original owner, so you can then activate it with YOUR AppleID. Else it will brick up as per the Activation Lock and will be useless. See here on what the seller has to do: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

Unkown ICCID number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.