Koobface worm?????
I received a pop-up security message that my browser had been frozen and was given a number to call. I was told my network had become infected with Koobface,
after a diagnosis, and 3 or four options to remove it were given. One cost around $500. Other weren't cheap, but much less. I mentioned I had Applecare and she said I could get a one time fix free from the Apple store. I told her I needed time to decide what to do (scam was coming into mind) and she gave me a number to call back later and her name. I think this must be a scam, but is it possible that a Koobface infection has occurred.? How can I find out if an infection has occurred and if so, how to remove it.