Cannot add cards back to apple pay after restoring.

I went to the apple store they had be do the same thing I have been doing for the week on phone with apple support. They said they couldn't replace the hardware because there were no hardware issues...nots sure what to do now?

Sorry to hear that sir. Both on the phone and in store they determined mine to be an issue with the hardware because no software restore would ever fix it. Once they tried the software restore in store once and saw it didn't do anything they brought out a new phone quick. Was out of there in about 30 minutes total.

Similar thing happened to me today. I went into the Genius Bar and figured they would swap my phone entirely, except they were able to repair the camera instead. So I elected for that. Except in preparation of a swap I turned off Apple Pay, Passcode etc. Then upon arriving back at home I tried to add my credit cards back. No luck. Same issue everyone else is having with adding them back.

I performed a hard reset to the phone (holding the home button and power button same time for about 10 sec) and then force quitting the Pass Book app, and then attempting to add a card back I was able to get one of my Bank of America cards back on. No luck with any other cards following the same procedure. Going to keep trying. My thoughts are (and this is just a guess) is that it takes a bit of time to clear out the old card from the system before you can re-add it.

I am having the same problem. On my phone theres also a long delay before I'm even able to add a card, when I tap the option from the Settings app. Then when I finally do it takes a long time at the Verifying step but never shows me the terms before rejecting it. Very strange.

Yes I have tried that with no luck. I have AT&T and I swapped it out with at T-Mobile sim with no luck. Still get the same cannot add card message and the setup takes about a minute or two to load and verify.

I ended up going to the Apple Store and going to the genius bar. They proceeded to do all the thing I already tried.

After they did a restore and set up as a new phone and saw they it didn't work they went in the back and brought out a new phone.

I Fired up the phone and went thru steps to add my cards to Apple pay and everything worked. So getting a new phone fixed the issue.

It has nothing to do with my bank, or possible corrupt backup. I'm glad I didn't wait around and took matters into my own hands.

I Told them I don't have time for the back and forth just fix it. I have Apple care just give me a new phone. They replaced it and it didn't count

against my apple care. What happens when you restore your phone and go to sell it or give it away. The buyers are going to be extremely disappointed

Same issue as everyone else; except like the previous poster, I signed out of iCloud and back in with a different ID. Cannot add any cards back now, and get the same exact error that was pictured.

Have an open case with Apple, but it doesn't look good that they're likely going to just replace the phone. It sounds like a back end problem.

I have been working on this issue with Apple, AMEX, MasterCard, Chase and Barclays. All say they have elevated it to their highest priority and their techs are working with Apple techs to solve the issue. I also have a ticket with Apple and Zack who has been quite helpful has indicated he cannot replace my phone until Apple Engineers determine it's an issue with the phones.e

While on the phone with Barclays and AMEX they can see in real time when a card is added to be provisioned. Nothing is happening on their end which tells me our phones are not communicating with Apple Servers.

This many page views over 1100 currently can't be wrong. So if we can get the credit cards companies and all the banks to step up maybe we can get this solved. Zack also said I am welcome to go to the Apple Store and they more than likely will swap out the phone, but why do I want somebody else's problem with a refurb. Can I live without Apple Pay, sure I can, but I paid full price for my 6 plus and I purchased from Apple and not ATT, so I should have full functionality of my device.

I'll report back once I get resolution from any of the card issuers, Visa, MasterCard or AMEX and see how Apple responds.

I also have a ticket with Apple which has been escalated to Apple Engineers. I have been in contact with Apple for three weeks now, hopefully Apple Engineers will have something after the holiday break. I agree with you I don't want a refurb especially when I paid full price from Apple and have Apple Care.

I have this same exact problem. I inadvertently logged out of iCloud and can't add any of my cards back to Apple Pay. *** Apple? No QA testing? Although I have AppleCare, I don't want to have my device swapped out for a refurb.

Well, good to see I am not alone. I had a glitch in my software, 8.1.2, and did a restore from backup. It solved my initial problem, but created this one. I use Apple Pay quite a bit, so I'm not thrilled about this glitch. Seeing that people have solved this issue by Apple exchanging their phones, I have an appointment at the Apple Store tomorrow. I am hoping they can give me a new phone! I don't have the patience for this kind of problem.

And to the folks who poo-poohed about possibly getting a refurbished phone by exchanging, that's utter nonsense. The 6-series phones are too new to have any available for refurbished sales, yet, not to mention replacement. But even if that was the case, a refurbished product from Apple is just as good as the new thing. Carries the same warranty etc.

i'll report back tomorrow on how my genius appointment goes.

Same problem here. I turned off my passcode temporarily, not realizing it would cause my ApplePay cards to be deleted. Now I cannot get any cards added for ApplePay and get the same error message that everybody in this thread is getting.

FFrom the Apple Store the solution to the problem is replace he phone. There is a diagnostic in the Apple Store to test apple pay if the phone fails the test you get a NEW phone not a refurb. As per the genius in the store there is no other solution for this problem.