Cannot add cards back to apple pay after restoring.

@dn2004

My first call to Apple was similar — I was pointed to the bank and/or my local Apple Store. The 2nd-level support guy (in Ireland) was a *lot* more clued up and was able to dig into my iCloud account etc. He was "90 per cent sure" it was an Apple server-side issue.

Edit: After some perseverance, I also managed to get through to the higher-level Lloyds/TSB/Halifax Apple Pay tech people the other day. The guy said the bank is effectively stuck unless they receive a verification request to their servers from the device. They were getting nothing when I tried to set it up, including no signs on the bank-wide Visa Europe system. Despite us getting some initial poor advice, it really does look like the issue originates with Apple.

Apple called back again this morning. It's getting escalated to engineering like you guys.

Hope they can fix it with a software update. If it is problem with the Secure Enclave not clearing properly I don't know how they'll fix it.

I have a colleague who has never set up Apple Pay on her iPhone, so I tried to add my card to her phone. The same 'Could not add card' error popped up again implying that the issue as mentioned earlier isn't a device issue and is a server issue between Apple and Lloyds somewhere.

Hello again all! Mine is now working, my solution was to un-pair the watch from the iPhone, re-pair it and set up as a new watch and add the cards from there on.

Worked for me and just popped out to the shops to test it. Its AMAZING 🙂

Hope it works for you guys 🙂

Ben

Alas, this doesn't work for me. My error has also changed to "Card Device Limit" and wants me to remove my card from another device, but none of my devices have it. I'm so upset and apple and my bank are in a finger pointing loop.

iOS 9.0.2, just released, doesn't fix this issue. Disappointing, but if it's a server-side problem I suppose it can be fixed behind the scenes.

I'm close to requesting a new debit card from Halifax. This apparently drastic step does work. I wouldn't mind getting a contactless card anyway...

Just to add yet another voice to this complaint: having removed my main Lloyds Visa card I now cannot add it back to either my iPhone 6S or my watch. I already spent a while on the phone to Lloyds who were checking on their system where everything looked cleared down (all cards correctly removed), so they could not help further.

Having read this thread it seems I have three options:

- Wait an indefinite time for it to be fixed (since this issue was widely experienced on iPhone 6 nearly a year ago, I won't hold my breath),

- Get the phone replaced (which means making an appointment and traveling to an Apple store), or

- Get the card replaced.

The third option is a doddle: log into internet banking, click the link to replace a card, select the card in question and confirm. This will solve it for me and my current card will continue to be active for 30 days, after which I'll have to update my stored card number on a few systems… no big deal. I recommend this solution for the least amount of hassle.

I was having the same problem adding a newly issued debit card to my Apple Watch.

What finally worked for me was to unpair the Apple Watch from my iPhone

I then re-paired it from the back up.

I then entered in the new card and now Apple Pay works again.

I'm running iOS 9.0.2/iPhone 5 | Apple Watch 2.0

Hope this helps for someone.

I was having similar problems to others after upgrading from a 5S to 6S using an iCloud Backup, with two bank cards working on my Apple Watch before the upgrade.

Managed to get a HSBC card to work but not a Halifax card, I contacted Halifax and there was no problem with my account, i then contacted Apple who took me through various steps to get it working but it didn't.

I decided to order a new card from Halifax and i have set it up with Apple Pay with no issues.

Glad you managed to find a solution. I'm with Halifax too, if you don't mind me asking, did you just order a replacement card, or did you need to report the card as lost/stolen? I'm not sure that if I just order a replacement whether I'll just get a card with identical details to the one I'm having problems with or not.

Almost 2 weeks after getting my iPhone 6s and being unable to re-add one of Lloyds debit cards the problem seems to have been resolved. Just added the card back to the iPhone and Watch again successfully.

I too can confirm I have just managed to add my Lloyds debit card to both my iPhone 6S and Apple Watch only after 2 weeks of waiting for a fix.

Lets hope this remains a permanent fix 🙂

Hopefully everyone who has been affected by this issue now sees the same resolution.

MAtt

I just solved this issue for myself this morning. Yesterday at Whole Foods I noticed my Apple Watch had "unavailable" for all cards, so I ended up having to use my new 6S.

What solved this issue after many attempts to add cards to Apple Watch was to uncheck Wallet from iCloud, unpair the watch, remove the cards from Apple Pay, and then restore the watch. I added everything like new, and even removed the one card that was tied to the Apple Store account. This way everything was fresh. I then went back into iCloud and checked Wallet again. Hope this works for some. I didn't have this issue until I had to get rid of my 5 and upgrade to the 6S.

As a tech, the last thing I wanted was to talk to folks for hours on the phone.

I have to post this, just because this has been driving me nuts. I have been on for HOURS with Apple, and they suggested numerous fixes, none of which worked. (Restart, Recovery, Restore, etc.) FINALLY someone had the suggestion to unpair and re-pair the watch. THIS WORKED. It's a pain becuase the watch backs itself up and takes forever, but this actually fixed my problem. (And I didn't lose past data, workouts, etc.) Success. Hope this helps someone.

I struggled with this issue for quite sometime and none of the solution provided worked for me. However I didn't not end up getting my card replaced for a new number which has its own set of hassles. So traded my phone backup and reset my phone to set it up as a new one. When setup as a new iPhone it allowed me to add all my cards into Wallet without any problem.

Better way to avoid all this hassle is to simply remove the cards from wallet before going for a reset. Atleast that allows us to restore from Backup and add the cards back into wallet. I bet no one would read this post until they actually face the issue!