FaceTime troubleshooting (imac)
I've been having issues with FaceTime and I've traced the problem to my 2013 iMac. When I use my iMac to FaceTime my parents, they always have an echo on their side and a choppy connection. We both have high speed internet. On their end it says "poor connection" and I freeze, on my end I see and hear them clearly.
I recently discovered that if I use my iPhone 6 plus, FaceTime works perfectly on both ends. So something about my iMac is causing these problems but I am kinda baffled. I am using external bluetooth speakers and the iMac's internal mic. I am running Yosemite.
I'm going to try using the internal speakers next, but in the meantime if anyone else has encountered this, any advice would be appreciated.
Thank you,
J
iMac (27-inch, Late 2013), OS X Yosemite (10.10.1)