My email does not work in uk

Question

imtracyac Author

Level 1

5 points

My email does not work in uk

my email works fine at home I the USA, but I am now in the Uk and I cannot send or receive! What's going on?

iPad Air, iOS 8.1.1

Posted on Dec 19, 2014 2:48 PM

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Answer 1

Dec 19, 2014 3:06 PM in response to imtracyac

Hello! Many ISPs will restrict sending emails to their own networks. This is done to prevent spamming. However, this only applies to their own email-domains. If you're using something like icloud, gmail, yahoo, hotmail, etc, you should have no issues anywhere in the free world.

What email domain do you use? Don't give us your email address, just say "@icloud,com"

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Answer 2

Skydiver119

Level 9

53,489 points

Dec 19, 2014 3:13 PM in response to imtracyac

Try accessing it via a web interface. For example if you have yahoo mail, don't use the mail app use safari to get to yahoo.com

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Answer 3

imtracyac Author

Level 1

5 points

Dec 25, 2014 12:48 PM in response to CellarDwellr

I Use netdoor.com. Based in Jackson, ms. I've left an email with them concerning this but no reply.

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Answer 4

imtracyac Author

Level 1

5 points

Dec 25, 2014 12:50 PM in response to Skydiver119

YYes I can do it that way, but I can't understand why I just can't access it as I have been able to before. I recently bought a new iPad...I did not have this issue with my ipad2. I used my iPad 2 in France and was able to access my email and send just fine. The new one does not let me but cannot understand why as I have the settings the same

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Answer 5

rccharles

Level 6

13,037 points

Dec 25, 2014 2:03 PM in response to imtracyac

It's because of what CellarDwellr said. I found out that google and yahoo do check on your location and verify that you have not moved between logins. Like move locations 500 miles in 5 minutes.

Email providers are checking the location you login from. If you move your locations, they do block your access.

Robert

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