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How do I remove MacKeeper and other adware on my mac? Please help

I Have recently joined the Mac community, my wife, thinking that a MacKeeper popup was a system program and installed it. Shortly thereafter our browsers began getting hijacked. Since then we have uninstalled MacKeeper, however I think it is still running in the background. Our browser is constantly redirecting to other sites. I found a post from a "linc Davis" that suggested running a command line Unix script to discover what was running in the background, and sure enough, MacKeeper is still there. if anyone out there can help me I would highly appreciate it. I'm at a loss, I use my Mac to view highly confidential info, and cannot even risk using it until I get this fixed. Thank you so much.

Mac mini, iOS 8.1.2

Posted on Dec 21, 2014 9:11 PM

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Posted on Dec 21, 2014 9:21 PM

Hi Elderathome,


Here are several links from fellow Community Support member Thomas Reed that will help you get your Mac where you want it to be:


http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/


(one clarification - the link above was provided by Thomas Reed in his article about MacKeeper)


The Safe Mac » Mac Malware Guide

The Safe Mac - ADWARE REMOVAL

The Safe Mac » Adware Removal Tool

The Safe Mac - AdwareMedic


Thomas's The Safe Mac site is full of really good info on how to keep your Mac clean and safe.


Cheers,


GB

16 replies

Dec 8, 2016 3:45 PM in response to Keith Murlless

Keith Murlless wrote:


they asked me to download and install MalwareBytes

They provided this link for a direct download

******store.malwarebytes.org/342/purl-mbamm-dl

I'm surprised that they would have provided you with a direct download link. Far better to have given you a link to their Malwarebytes Anti-Malware for Mac web page where you could read about it and only download the app when you are satisfied that it's something you want. After all, it's highly likely that you got yourself into this situation by clicking on a link that gave you the infection to start with.

How do I remove MacKeeper and other adware on my mac? Please help

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