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iPad Air 2 Distortion

Greetings, fellow Apple People. As you all probably know, the iPad Air 2 has a rather widespread defect which causes the LCD Retina Display to distort and discolorize when any pressure is placed on the right rear of the device. My 128GB iPad Air 2 Wi-Fi edition has been experiencing this problem since I u boxed it several minutes ago, and on my particular unit, it's terrible. Even the slightest tap of a finger on the rear causes severe discoloration on the front display, and there seems to be a permanent faint-blue mark in that spot. Funny thing is, I unboxed the tablet in-store, and immediately reported the problem to an Apple employee. He said "Oh, that looks pretty bad. Let's get you a fresh one." He came out of the back with a new tablet, and he took the liberty of u boxing it and testing it for the issue. It was nowhere near as bad as the one I initially opened, but it still happened. He showed me that it occurred on several of the display models they had out, and happily gave me the new one he opened, where the problem was much less noticeable.

While I'm pleased with Apple's great service, I still wonder why this problem seems to be universal on all iPad Air 2 units. Can anyone tell me if they've gotten a good model? Thanks, the help is greatly appreciated!

iPad Air, iOS 8.1.2, Screen problem

Posted on Dec 22, 2014 5:20 PM

20 replies

ChitlinsCC

Level 7

20,924 points

Dec 23, 2014 7:18 AM in response to RobS10

Rob, now that you mention "video evidence", I too was dubious about the iPhone 6 bending reports. I saw something similar to this on CNN and said to myself, "self, why would I DO that"

I think the lesson here is that one should treat your expensive, electronic device with respect and kindness. iPadAir2 sure doesn't appear to be a squeezy stress ball.

Feliz Navidad

ÇÇÇ

RobS10

Level 1

17 points

Dec 23, 2014 12:13 PM in response to BrandonRiess8

OK, just came back from field trip to Costco...the floor model Air 2 (Space Gray, 64GB) was completely free of fingerprint ghosting. Maybe Apple engineers got word to Foxcon and they slipped some kind of insulation film into the new production iPads, I don't know. I pushed on it like I had at Best Buy, and nothing - no finger marks ;-). I'm sure I was indeed holding an Air 2 instead of the Air 1 (which was on display right next to it) because there was distinct light vibration in the back and on the screen from the speakers when I played a couple songs from iTunes, whereas the Air 1 did not. BTW, in the 10 minutes I looked, I heard no snap-crackle-and-pops either (though it was a tad loud in the warehouse) Obviously, this does not mean everyone that picks up one today will get a problem free one, but it proves to me they do exist :-).

Feb 16, 2015 1:51 AM in response to BrandonRiess8

Here is my experience. Just bought it for my company. Produced in Week 39 2014, Foxconn:

https://www.youtube.com/watch?v=k3QFpc9UYME

This goes back as long as i get one that works and if it is the 100th, i do not care. this is unacceptable.

Mar 3, 2015 4:17 PM in response to BrandonRiess8

Mine does it. I just bought this iPad Air 2 last week. :-(

Climatee

Level 1

4 points

May 22, 2016 5:58 PM in response to BrandonRiess8

Actually, I have this problem too. I don't know how it happened, but it's a minor annoyance.

iPad Air 2 Distortion