BBVA Compass bank support

Does compass have support for Apple pay? If not is there any idea when it might have support?

iOS 8.1.2, Apple pay

Posted on Dec 23, 2014 8:33 AM

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3 replies

Jan 6, 2015 11:21 AM in response to Jdcollie

They didn't as of a few weeks ago, but they issued me a new Visa debit card and this time when I attempted to add it to Apple Pay instead of a "this bank does not support Apple Pay" I got an Apple Pay terms of service for Compass BBVA agreement, approved it and was able to add the card to the Passbook. The only problem is that you need to verify every card you add to Apple Pay with the bank, and unlike Wells Fargo - which let me verify the card by sending a code to my phone - the only way to verify the Compass card is to call a phone number. That number (844-533-8041) has been busy every time I've called in the last few hours, so either something is wrong or they are swamped with card verifications. I hope it's the latter but doubt it. Hopefully Compass BBVA adds a more modern card verification process. The code to my registered phone number or even an email link would be preferable to having to make a phone call. At least they seem to be getting on board now!

Jan 12, 2015 12:03 PM in response to timothytripp

The 844-533-8041 number given above does not work. I too get to Apple Pay terms of service for Compass BBVA agreement but it fails saying card not added. Contact your bank. Compass' phone menu does not give you an option to talk to a real person unless you choose an option such as dispute a charge, etc..Hopefully, they'll get their act together and post some instructions on their website soon.

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BBVA Compass bank support

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