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KeyChain: Failed to change phone number

Hello @ all,


I am getting really tired and annoyed by the numerous security features, which Apple introduced lately.


KeyChain, iMessage, new device, iCloud and others and randomly they seem not to be working well.


I have changed telephone numbers lately and iCloud constantly rejects to update my new number for KeyChain. I have already disabled and enabled KeyChain again as well as tried it on the Mac (10.10.1) and the iPhone (iOS 8.1.2).


Any suggestions?


Thanks

Posted on Dec 25, 2014 2:24 AM

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Posted on Dec 25, 2014 10:35 AM

Same issue on my iPhone 6. This has just worked for me


on your iphone - Setting > iCloud > Keychain

  • Approve with security code
  • on the passcode step, click 'forgot code' and then click 'reset'

follow on screen step, you will be able to update your phone number. Hope this helps

2 replies

Feb 20, 2015 11:10 AM in response to Cameladventures

Had this issue with changing my phone number on an iPhone 5S that was authorized, you can go to Settings > iCloud > Keychain > Advanced > Change Security Code and after successfully changing the security code you can then change the phone number. I think this was a one off issue because I changed my phone number at appleid.apple.com > security tab before changing it on my devices. The number was probably verifying against that number and failed because it saw the same number.

KeyChain: Failed to change phone number

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