HT201593: Move content from iTunes on your computer to your iPhone, iPad, or iPod touch

Learn about Move content from iTunes on your computer to your iPhone, iPad, or iPod touch
Jenks855
Level 1 (4 points)

Q: Itunes 12 does not have the "Manually manage music" option

I have itunes 12 and the "manually manage music and videos" is not there. "Manually manage videos" is the only option. I use itunes for work and I NEED a fix. I am unable to drag and drop as well.

Posted on Dec 29, 2014 11:44 AM

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Jenks855

Q: Itunes 12 does not have the "Manually manage music" option

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  • by pedro d,

    pedro d pedro d Dec 30, 2014 2:24 PM in response to Jenks855
    Community Specialists
    Dec 30, 2014 2:24 PM in response to Jenks855

    Hello there, Jenks855.

     

    When wanting to manually manage content on your iOS device, the Knowledge Base article you were referred from provides some great information and practical steps for troubleshooting:

     

    Manage content manually on your iPhone, iPad, and iPod - Apple Support

     

    Manually add items to your device

    1. Connect your device to your computer.
    2. Open iTunes. Make sure that you have the latest version.
    3. Choose the content that you want to add to your device from your iTunes library.
      Selected song in iTunes
    4. Drag the content to your iPhone, iPad, or iPod. A panel should appear. Locate your device.
      Dragging the song in iTunes

    What if I can't manually add content to or remove content from my device?

    To manually manage your content, check to make sure that the "Manually manage music and videos" option is turned on. Then:

    1. Connect your device to your computer.
    2. Open iTunes. Make sure that you have the latest version.
    3. Locate and click on your device.
      Icon of iOS device in iTunes
    4. Click the Summary tab.
    5. Click the box next to "Manually manage music and videos."
      Checkbox in iTunes
    6. Click Apply. If you see a message that your device is synced with another library:
    • iPhone can only add music or video from a single iTunes Library.
    • iPad and iPod can add music from multiple iTunes Libraries, but video from only one iTunes Library.
    • If you choose to manually manage your movies and music with the new iTunes Library, the iTunes content currently on your device will be erased and replaced.
    • You can’t manually manage music while using iTunes Match on your device.

     

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.

  • by ichikumer,Helpful

    ichikumer ichikumer Jul 5, 2015 12:17 PM in response to pedro d
    Level 1 (5 points)
    Jul 5, 2015 12:17 PM in response to pedro d

    The option for music isn't there. That's the problem.

    iTunes 2015-07-05 22.17.06.png

  • by lgmol,

    lgmol lgmol Jul 8, 2015 4:34 AM in response to ichikumer
    Level 1 (0 points)
    Jul 8, 2015 4:34 AM in response to ichikumer

    Same issue here.

  • by AshlynBrooke10,

    AshlynBrooke10 AshlynBrooke10 Jul 9, 2015 9:38 AM in response to Jenks855
    Level 1 (0 points)
    Jul 9, 2015 9:38 AM in response to Jenks855

    Same here! It won't even let me sync my playlists to my phone? UGH this is so annoying!

  • by jl_bush,Helpful

    jl_bush jl_bush Jul 10, 2015 11:31 AM in response to AshlynBrooke10
    Level 1 (5 points)
    Jul 10, 2015 11:31 AM in response to AshlynBrooke10

    You need to turn off the iCloud library in settings on the iPhone, then the manually manage music and videos option should be available again.

     

    Hope this helps

     

    James

  • by bmintzer7,

    bmintzer7 bmintzer7 Jul 10, 2015 2:08 PM in response to jl_bush
    Level 1 (0 points)
    Jul 10, 2015 2:08 PM in response to jl_bush

    Thank you, thank you, thank you! I've been trying to figure this out for three days! I don't like being stumped when I know there is an answer. Thanks for having it!

  • by bmintzer7,

    bmintzer7 bmintzer7 Jul 14, 2015 9:26 AM in response to bmintzer7
    Level 1 (0 points)
    Jul 14, 2015 9:26 AM in response to bmintzer7

    My thank you goes to jl_bush who stated

    "You need to turn off the iCloud library in settings on the iPhone, then the manually manage music and videos option should be available again."

    That's the trick, people.

     

  • by tigerstacks94,Helpful

    tigerstacks94 tigerstacks94 Jul 19, 2015 4:08 PM in response to Jenks855
    Level 1 (22 points)
    iPhone
    Jul 19, 2015 4:08 PM in response to Jenks855

    I think I finally found the solution (iPhone 6, iTunes 12.2.1.16).

    When I used Cellular Data it seemed to work, not Wifi.

    1) On your iPhone, go to "Settings" and turn on "Cellular Data".

    2) Go back to "Settings" and scroll down to "iTunes & App Store" & turn on "Use Cellular Data".

    3) Go back to "Settings" and scroll down to "Music" and turn off "iCloud Music Library". You should see "Genius" pop up above "iCloud Music Library". Notice when you go back to "Settings" and go back to "Music" it does not turn back on.

    4) Plug your iPhone into your computer. Go to iTunes and click the iPhone icon in the top left corner. Go to "Summary" and under "Options" it now says "Manually manage music and videos". Check it.

    5) Go to "Music" under "Summary" and check "Sync Music" and now you able to sync selected playlist like normal.

  • by Jujee88,

    Jujee88 Jujee88 Jul 20, 2015 6:45 PM in response to tigerstacks94
    Level 1 (0 points)
    Jul 20, 2015 6:45 PM in response to tigerstacks94

    Yep - that did it.  Thanks!

  • by Pimmetje,

    Pimmetje Pimmetje Jul 26, 2015 8:01 AM in response to tigerstacks94
    Level 1 (0 points)
    Jul 26, 2015 8:01 AM in response to tigerstacks94

    Fantastic, finally the answer I was looking for.

    So much for Apple's intuitive interface

  • by bmintzer7,

    bmintzer7 bmintzer7 Jul 26, 2015 8:48 AM in response to Pimmetje
    Level 1 (0 points)
    Jul 26, 2015 8:48 AM in response to Pimmetje

    Steve would be so disappointed.

  • by ItsjustJp,

    ItsjustJp ItsjustJp Aug 3, 2015 8:09 PM in response to Jenks855
    Level 1 (0 points)
    Aug 3, 2015 8:09 PM in response to Jenks855

    But if I turn off iCloud Music Library, it erases all Apple Music songs from my iPhone... and I really don't want that. Anyone have a way to manage music (I can't currently sync ANY playlists) wihout losing my Apple Music?

  • by drhoderick,

    drhoderick drhoderick Aug 14, 2015 9:19 PM in response to tigerstacks94
    Level 1 (0 points)
    Aug 14, 2015 9:19 PM in response to tigerstacks94

    Steps 1 & 2 seem to be irrelevant - must be another bug that is now fixed. Step 3 is the crucial one. (And you need to reconnect to the iTunes "parent")

  • by drhoderick,

    drhoderick drhoderick Aug 14, 2015 9:22 PM in response to ItsjustJp
    Level 1 (0 points)
    Aug 14, 2015 9:22 PM in response to ItsjustJp

    Seems like you need to switch off iCloud Music Library so you can Manually manage and download your music. Then once that is done you can turn the iCloud Music Library to recover your Apple Music. Terrible software - do they understand how people use it?

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