Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't connect my bluetooth headphones

hi I'm trying to connect my sony btn200 wireless headphones to my macbook pro .both bluetooth is on but my macbook dose not seem to find my headphones.any help

MacBook Pro, OS X Mountain Lion (10.8.5), null

Posted on Dec 30, 2014 12:52 PM

Reply
Question marked as Best reply

Posted on Apr 20, 2017 8:50 PM

I had this problem with my Sony Wireless headset and tried everything that was recommended on this forum. No luck, even counting the 1 Mississippi, 2 Mississippi etc. to make sure I got it right.


I found a way! For me I had to set it to factory settings. I followed the website linked below to do this.

https://us.en.kb.sony.com/app/answers/detail/a_id/30061/kw/MAC/related/1


You pretty much need to hold down the 'phone/pause/play' symbol on your headset along with the power button whilst the headset is OFF. The blue light should flash quickly (after ~7-10 seconds) and that is when you let it go. It should then flash blue and turn off. Okay. So it should be on factory settings now and then follow what others have mentioned one here: hold down for 7 seconds (you can do 2 but I will keep doing 7 to be safe). If it is searching to connect to something it should flash blue and red.


I hope that helped some lost soul out there like me lol.

56 replies

Jan 4, 2016 8:56 PM in response to John0001

I tried everything in other posts and threads. Finally come to this solution. Tried it and now I have smooth bluetooth on my MBPr. I have Sony Bluetooth sound canceling overear headphones. They worked perfectly on other devices like my ipad and iphone. But with the MBPr it was so choppy i couldn't use them at all. I tried changing numbers in Terminal. Cranked the numbers to 40, then to 80 with other advice. Nothing worked until I deleted the com.apple.Bluetooth.plist file as instructed. I rebooted and then reconnected my headphones and it now works perfectly.


THANK YOU. I WAS GOING NUTS TRYING TO GET STUTTERING TO END.

Feb 23, 2016 8:46 PM in response to anil3618

Thanks so much! Your advice/support continues to help us lesser techies who are having trouble pairing bluetooth earphones w/ macbook pros...

I'm running a later 2010 mbp, & was trying to pair my new samsung level U phones & your advice worked a treat!! I had to remove my phone from the list 1st, but when I followed your steps the level u popped right up to pair!! You rock1

Apr 21, 2016 8:49 AM in response to djyoungun

I tried everything I could think of, including the many tips in forums, to try and get my bluetooth headphones appear in the mackbook bluetooth preferences, to no avail.


I put it down to a compatability problem with my headphones (LS Manhattan) and OSX.


They connected without any problem on my iphone so why woulldn't they connect to my laptop? and there was the answer to my problem staring me in the face!! When I started up bluetooth on my macbook my headphones quickly connected to my iphone so all I had to do was disconnect the headphones on my iphone and bingo they appeared in the macbook bluetooth preferences!!!


Simples. I hope it works for you.

Apr 22, 2016 9:20 PM in response to djyoungun

Check this post by SONY. Worked for me

Using a Mac® Operating System X

Press the POWER button on the headphones to enter pairing mode.

  • Press the button for 2 seconds if this computer is the first Bluetooth device you are pairing to the headphones.
  • Press the button for 7 seconds if this computer is the second Bluetooth device you are pairing to the headphones.

https://us.en.kb.sony.com/app/answers/detail/a_id/30933/related/1/session/L2F2Lz EvdGltZS8xNDYxMzg0MjkyL3NpZC9GODVxUklPbQ…

can't connect my bluetooth headphones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.