movie won't load from icloud
Bought a movie yesterday and it won't download to watch
Mac Pro, OS X Yosemite (10.10.1), icloud movie
Apple Event: May 7th at 7 am PT
Bought a movie yesterday and it won't download to watch
Mac Pro, OS X Yosemite (10.10.1), icloud movie
Hi craighw36,
Thanks for visiting Apple Support Communities.
If you have purchased a movie from the iTunes Store, but it has not downloaded, try these tips first:
- Open iTunes.
- Choose Store > Check for Available Downloads.
- Type your account name and password if prompted.
If these steps didn't work for you, try the following steps to resolve issue.
- Restart your iOS device or computer.
- Check for updates for your Mac or PC and install any software updates. Also, update any security software you may have (anti-virus, anti-malware, firewall, and so on).
- If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer to the manufacturer's website for your router to get information on updating its firmware.)
- If you are using a Mac or PC, try using an Ethernet cable for wired Internet access instead of using Wi-Fi. If the issue is still unresolved and you're using iTunes for Windows, follow the steps to troubleshoot security software issues.
From:
iTunes: How to resume interrupted iTunes Store downloads - Apple Support
Sincerely,
Jeremy
movie won't load from icloud