Update counter show 2 but nothing to update

My iPad Air 2 > App Store icon shows 2 updates > tab on it > tab on Updates (bottom of the screen) > The two app are Dropbox and a magazine > but both show OPEN and update all is greyed out > try to tab on the OPEN button for each does not help to remove the update counter


On my iMac > iTunes has no new updates > try to sync but not resolve

Reboot my iPad > fail to remove the update counter

What could be the likely problem for this? Thanks.

iPad Air 2 WiFi, Cellular, iOS 8.1.2

Posted on Jan 1, 2015 2:59 PM

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30 replies

May 30, 2015 8:28 AM in response to jameshoty

I just had this on my new iPad Mini 3 (iOS 8.3). It showed one update pending, but nothing there to update. It showed three I could "Open". I tried several of the suggestions here, restarted and all that. Nothing helped.


After some experimenting, what fixed it was simply this:


1. Notice the top item(s) in the list to "Open" on the App Store update page.

2. Go to the main screen containing that application and hold down on that icon until they all start to wiggle.

3. Click the "X" in the corner of the icon to uninstall that application.

4. Return to the App Store, search and locate that application.

5. Reinstall it.


I only had one pending "Update" that was stuck, and I did this for the top application. That fixed the problem. You may have to do this for as many as you have stuck. Hope this helps someone else.

Sep 13, 2015 6:05 PM in response to medgirl

Thank you for a thorough explanation of what's going on. Same happened with me on a Windows 10 PC (has also happened with Win7). CPC's suggestion below from Mar 27, 2015 4:42 AM seemed to do the trick, but you have to be pretty quick...a few tries and it worked. Unfortunately it shouldn't be happening in the first place. Just watch how many updates you have...if numerous and you may want to do a few at a time.

Mar 22, 2016 8:38 AM in response to jameshoty

I updated my iphone 5c to ios 9.3 yesterday and after the update I had the same issue with the app store notifications showing 4 updates available, so when I checked there were no updates. I tried everything I have read on Apple support and in the forums, nothing worked, so I deleted the apps off of the iphone one at a time and redownloaded from icloud and cleared the notifications. It worked.

May 8, 2016 8:06 AM in response to jdrelyea1

I just had this issue and solved it pretty easily.


Turns out my iPad was set to automatically download apps which i had also downloaded on another device(my iPhone). I went through the iPaid and deleted the apps which showed up 1st in the update list (even tho they just provided the "open" option). Then I turned off the setting which had the iPad automatically download apps that I also downloaded to my iPhone. App store now shows 0 updates.


Hope this helps

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Update counter show 2 but nothing to update

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