adobe flash player

Having issues with loading adobe flash player . I recently began getting an message when watching some youtube video stating that my flash player is out of date. When I attempt the update , it will only load up to 39% and wont go pass that point. I completely removed flash player to perform a fresh install, still the same issue , now I have no flash at all for safari.

iMac, OS X Yosemite (10.10.1)

Posted on Jan 5, 2015 4:50 PM

Reply
8 replies

Jan 5, 2015 5:33 PM in response to Allan Eckert

Thanks for the quick response , but I actually was able to get it done after speaking with a apple support agent. But to answer your question , I was downloading it directly from adobe's website. I have had this issue for weeks and tried everything . What I find interesting is , the agent instructed me to reboot in safe mode and install it , it worked like a charm.

Jan 5, 2015 6:46 PM in response to Allan Eckert

EtreCheck version: 2.1.5 (108)

Report generated January 5, 2015 at 9:39:50 PM EST


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.


Hardware Information: ℹ️

iMac (27-inch, Late 2013) (Verified)

iMac - model: iMac14,2

1 3.2 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

BANK 0/DIMM1

empty empty empty empty

BANK 1/DIMM1

empty empty empty empty

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac


Video Information: ℹ️

NVIDIA GeForce GT 755M - VRAM: 1024 MB

iMac 2560 x 1440


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 1:13:44


Disk Information: ℹ️

APPLE HDD ST1000DM003 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (936.32 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. MacBook Air SuperDrive


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) [Support]


Startup Items: ℹ️

ciscod: Path: /System/Library/StartupItems/ciscod

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[invalid?] com.brother.LOGINserver.plist [Support]

[invalid?] com.cisco.anyconnect.gui.plist [Support]

[not loaded] com.logmein.logmeingui.plist [Support]

[not loaded] com.logmein.logmeinguiagent.plist [Support]

[not loaded] com.logmein.logmeinguiagentatlogin.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[running] com.cisco.anyconnect.vpnagentd.plist [Support]

[not loaded] com.logmein.logmeinserver.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]


User Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]

[invalid?] com.pv.tsuninstall.plist [Support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Twonky UNKNOWN (missing value)

Twonky UNKNOWN (missing value)

OpenDNS Updater UNKNOWNHidden (missing value)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]

FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.0.0 [Support]

Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 7 Update 71 Check version


Safari Extensions: ℹ️

AdBlock [Installed]

MacVeXe [Installed]


3rd Party Preference Panes: ℹ️

Flash Player [Support]

Flip4Mac WMV [Support]

Java [Support]


Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 63.03 GB

Destinations:

TimeMachine [Network]

Total size: 399.66 GB

Total number of backups: 33

Oldest backup: 2014-09-16 06:11:37 +0000

Last backup: 2015-01-06 01:12:10 +0000

Size of backup disk: Adequate

Backup size 399.66 GB > (Disk used 63.03 GB X 3)


Top Processes by CPU: ℹ️

5% mds

4% WindowServer

1% coreaudiod

0% fontd

0% ocspd


Top Processes by Memory: ℹ️

241 MB Safari

129 MB Mail

124 MB com.apple.WebKit.WebContent

115 MB mds_stores

77 MB Finder


Virtual Memory Information: ℹ️

2.68 GB Free RAM

4.19 GB Active RAM

726 MB Inactive RAM

983 MB Wired RAM

1.43 GB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Jan 5, 2015, 08:26:41 PM Self test - passed

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adobe flash player

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