how to cancel an a purchased subscription

i have recently purchased adobe reader subscription but it didn't work i want to cancel the order and get refunded

iPhone 6, iOS 8.1.2

Posted on Jan 7, 2015 12:20 PM

Reply
4 replies

Jan 8, 2015 12:49 PM in response to parwiz Ahmad Noori

Hi parwiz Ahmad Noori,

Happy New Year! The resource below will explain how to cancel your subscription.

Manage your auto-renewing subscriptions - Apple Support
http://support.apple.com/en-us/HT202039


Use your iPhone, iPad, or iPod touch to manage subscriptions

  1. From the Home screen, tap App Store.
  2. Tap Featured from the menu at the bottom.
    User uploaded file
  3. Scroll to the bottom of the page and tap your Apple ID. If you don't see your Apple ID, tap Sign In and enter your information. Then tap your Apple ID.
  4. Tap View Apple ID.
  5. If prompted, enter your password and tap OK.
  6. On the Account Settings screen, scroll down and tap Manage App Subscriptions.
  7. Tap the subscription you want to manage, then choose a subscription category.
  8. Use the options to manage your subscription. You can choose a different subscription period, or turn off Auto-Renewal.
    User uploaded file


Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084


I hope this information helps ....


- Judy

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to cancel an a purchased subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.