SSKYWALKER wrote:
Well, its not about warranty. Its about Apple screwing the phone up and blaming users. I was told it was my fault just because i ran an upgrade Apple provided to fix bugs. I dont see any reason why Apple should blame users claiming they screwed something up. I was asked if the phone was jail-broken or if i had dropped it in water. I have read about a lot of people who have the same issue after upgrading their IOS. Would have been easier to tell 4S users not to upgrade rather than screwing up their phone
The operating system didn't cause these problems. Your iPhone 4S had some form of defect.
If it was the iOS, then ALL iPhone 4S units would have the same problem.
It's a hardware issue not a software issue.
And you should be able to replace it for £166.44. That's not the price of a new iPhone, so you aren't being asked to buy a new iPhone.
If that option isn't available, then either you misunderstood what they said, they forgot to mention it, or your device has something so wrong with it that it is not covered at all, due to extensive damage or unauthorized modifications.