Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sudden loud static noise on bluetooth headset

I'm using LG Tone+ (HBS-730) bluetooth headset on my MacBook Air mid13 on OS X 10.10.2 Yosemite.


Since a few days ago, while I was listening to music and such on my headset, sometimes, a loud static noise (max volume I think) started suddenly, which shocked me and led me to quickly pull the earpieces out. No other sound is recognizable since this static noise is so loud. The noise does not stop until the bluetooth is disconnected by either turning off the headset or the bluetooth module from mac. Turning the headset on again, it works again normal.

While the noise exists, if I mute the volume on mac, the static noise stops, but comes back when I increase the volume again. Volume control on the headset did not do anything.


I'm suspecting either the bluetooth module on the laptop or the bluetooth module in the headset is bad, but couldn't test with another headset as I don't have anything else. It happened 3 times for the past 3 days I have been using it.


MBA is a little bit over 1 year old and the headset is about 1.5 years old, no related problems were experienced in the past.


Does anyone have any clue or similar experience?

MacBook Air, OS X Yosemite (10.10), null

Posted on Jan 8, 2015 1:21 PM

Reply
187 replies

Mar 27, 2015 3:23 PM in response to jinkim608

Ugh. Happening to me too, as of the last few OSX releases. Infuriating. How did this get past QA? How hasn't it been fixed yet?


Agreed that it seems to happen when I'm using a lot of system resources. I've also experienced a weird (possibly related?) bug under heavy resource usage where my sound suddenly becomes choppy and "slow motion" if I switch windows.

Mar 29, 2015 3:30 PM in response to jinkim608

Same problem always persists. I can't use my bluetooth speakers with my Mac anymore because then I will have a heart attack soon because I always fear of this sudden and very-very loud sound (white noise).



Speakers: Creative Inspire S2

OS version: 10.10.2 and the problem appeared a few iterations (versions) ago but definitely in Yosemite.



Before the Yosemite there was just infinite disconnections which are really annoying but THIS really blows my mind out!

Mar 31, 2015 12:05 AM in response to jinkim608

I have been experiencing a very similar issue with my MacBook Pro (2011). I'll be streaming my audio to my home theatre system through a BT Audio connection and all of the sudden a deafening static will come through the speakers. Its loud enough to make me believe that it could cause damage to my equipment. I'm also running OS X Yosemite. I hope that they can identify this issue and resolve it. Until then I'm just going to use my iPad mini to stream music. No problems with iOS 8 and BT Audio.

Apr 1, 2015 5:27 AM in response to Kaa

Kaa wrote:


I reported the issue the other day and attached a couple of analysis files so they could see what was going on. A couple of days later, I got the following response. So they ARE aware of it. Whether there will be a forthcoming bugfix within a reasonable time frame is another issue altogether. 🙂


========

Apple Developer Relations24-Feb-2015 03:10 AM


Engineering has determined that your bug report is a duplicate of another issue and will be closed.

Good news, So, fingers crossed for 10.10.3 then.


I'd rather wait for that than mess about in the terminal.

Apr 1, 2015 11:59 AM in response to johnniecache

The fact that it has gone on, unfixed in a public release after months, and they have known about it, they really should be sued. I wouldn't be a bit surprised if there is some kind of class action suit brought against them for it. We are talking about permanent damage to people's hearing. That's liability folks.


But hey, what's a few million dollar loss off the back of Apple's billions?

Apr 8, 2015 10:52 AM in response to xburm24

I'm downloading Mac OS X 10.10.3, I'm going to test to see if this resolves the issue.


In my computer, the issue happens when I hear Bluetooth music and I also hear the line-in (I have my DirecTV 3.5MM audio out hooked up to the line-in part of my computer).


Bluetooth audio works, but static noise happens when I try to hear the Audio-In while listening to Bluetooth.


I hope this fixes the problem.

Sudden loud static noise on bluetooth headset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.