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jinkim608 Author

Level 1

1 points

Sudden loud static noise on bluetooth headset

I'm using LG Tone+ (HBS-730) bluetooth headset on my MacBook Air mid13 on OS X 10.10.2 Yosemite.

Since a few days ago, while I was listening to music and such on my headset, sometimes, a loud static noise (max volume I think) started suddenly, which shocked me and led me to quickly pull the earpieces out. No other sound is recognizable since this static noise is so loud. The noise does not stop until the bluetooth is disconnected by either turning off the headset or the bluetooth module from mac. Turning the headset on again, it works again normal.

While the noise exists, if I mute the volume on mac, the static noise stops, but comes back when I increase the volume again. Volume control on the headset did not do anything.

I'm suspecting either the bluetooth module on the laptop or the bluetooth module in the headset is bad, but couldn't test with another headset as I don't have anything else. It happened 3 times for the past 3 days I have been using it.

MBA is a little bit over 1 year old and the headset is about 1.5 years old, no related problems were experienced in the past.

Does anyone have any clue or similar experience?

MacBook Air, OS X Yosemite (10.10), null

Posted on Jan 8, 2015 1:21 PM

187 replies

xbaez

Level 1

4 points

Apr 8, 2015 11:37 AM in response to Stuartea71

so far so good, will confirm tomorrow

Hate that bug so much

Apr 8, 2015 12:38 PM in response to Ondray Wells Jr.

You got to love how Apple described this fix in the official OS X 10.10.3 Release Notes:

"Fixes an issue that might cause Bluetooth devices to disconnect"

The good news is that this issue has officially been put to bed. Hopefully no one has suffered any permanent hearing damage because of this.

niico100

Level 1

4 points

Apr 8, 2015 11:35 PM in response to jinkim608

I reported this bug to Apple Bug ID 20204304

They say it has now been fixed in OS X 10.3

xburm24

Level 1

0 points

Apr 8, 2015 11:52 PM in response to jinkim608

Just updated to 10.10.3 and I can confirm that Apple fixed this issue.

sbays

Level 1

0 points

Apr 9, 2015 2:37 AM in response to jinkim608

Can also confirm that after updating to 10.3.3 I can no longer replicate this bug by putting MBPr to sleep then waking again. Fingers crossed...

xbaez

Level 1

4 points

Apr 9, 2015 4:12 PM in response to sbays

Finally, bug fixed, I can enjoy my headphones again! 🙂

Apr 14, 2015 4:40 AM in response to jinkim608

Yes ... I have same problem ... I am using 2 bluetooth devices both Logitech Headset H800 and BT 95 Adapter

I have the Adapter connected to an amp and speakers so imagine the noise when that noise ramps up to full

I don't seem to be doing anything when it suddenly erupts

Any solutions ?

sbays

Level 1

0 points

Apr 14, 2015 4:42 AM in response to michaelj70

Yep, Which version of OS X are you currently running? 10.10.2? upgrade your OS X to 10.10.3, that should fix the issue.

Apr 14, 2015 11:30 AM in response to sbays

10.10.2 Ok thanks will try that

Apr 15, 2015 6:44 AM in response to jinkim608

It appears that Apple has fixed one problem but introduced another. I'm happy the static issue is gone, but now my headphones (HBS-730) are too loud, even at the lowest volume level! I used to have this problem with my phone until an update fixed it. Hopefully 10.10.4 doesn't take too long and will fix the overall loudness issue.

Apr 15, 2015 6:49 AM in response to vansciver

vansciver wrote:

It appears that Apple has fixed one problem but introduced another. I'm happy the static issue is gone, but now my headphones (HBS-730) are too loud, even at the lowest volume level! I used to have this problem with my phone until an update fixed it. Hopefully 10.10.4 doesn't take too long and will fix the overall loudness issue.

No problems here like that. Which volume are you adjusting? The headphones or the Macs? Check the Mac's volume isn't all the way up when using the headphones.

Apr 15, 2015 6:53 AM in response to Stuartea71

I turn down the volume for both the headphones and my Mac. I even tried Option + Shift + Volume to get it to the lowest possible volume setting. I can hear the music with my headphones/earbuds around my neck.

Kaa

Level 1

45 points

May 16, 2015 3:49 PM in response to vansciver

Completely off-topic, but OMG, I had no idea the volume (and brightness, as it turns out) could be finely controlled doing the opt-shift thing. Thank you. One notch is too soft, but two is often too loud.

mikeftw

Level 1

0 points

May 23, 2015 10:01 AM in response to jinkim608

Not fixed for me, 10.10.3, loud beeping 4 out of 5 times I try to connect/play. (with aptx)

arc66616

Level 1

0 points

Jun 3, 2015 9:21 AM in response to jinkim608

Hi guys same problem here. Just upgraded to yosimite last night and this morning had this static stops or whatever u called it while connected to my beats pill tried itunes or youtube no luck. Any other suggestions?

Sudden loud static noise on bluetooth headset