my iPhone 6 is typing and opening apps by itself

An update to my situation, I decided to take the screen protector off of my phone only for now. It still does the same thing. Also it does it when plugged into apple chargers. It seems like it is mostly when I have only one bar of LTE service (Verizon). We will be calling Apple just thought this might help others having issues.

Yesterday night we bought for my wife Brand new Iphone 6s 64GB from a retail store. We used icloud to restore apps and various data from Iphone 5s. Today my wife has reported the phone is going crazy. Opening Youtube videos, replying to messages. As i was reading the previous comments i concluded that the cause could be:

- Bad cable/charger

- Screen protector

- Icloud restore

- hardware issue

- We were using 5s cable to charge the iphone 6s. The crazy stuff was happening during charging so we will use the 6s cable now on and observe if it occurs again. I doubt that it is the cause, because usually when i charge my ipad for example with the wrong cable, the screen tends to improperly react to my finger touch and sometimes misclicks the screen, but it is strange that the phone started to open different youtube videos, and respond to message by copy pasting the message that was received. That's a strange behavior and never seen before.

- Screen protector: We kept the screen protector that originally came with the box. The plan was to buy a proper screen protector in the near future and so we wanted to keep the one that came with it. Anyway, we will remove it and observe the phones behavior.

- Icloud restore: We restored using icloud, but as some reported, the issue was ongoing even after complete reset. So for now we will not reset it until it is the last resort.

- Hardware issue: Well i hope this is not the case otherwise we would be very disappointed. I mean if we are going to pay crazy money for a quality phone and then end up with hardware issue, then that makes me disappointed. I am not even sure how the retailer is going to handle the situation if we return to them with the phone. But i hope we will not get there.

mine is doing the same thing. It barely types. It changes up to previous typed lines and randomly selects a spot between words to select where I am to keep typing. It opens Contacts as I type or an, assortment of apps, self posts messages after opening an app. It only sometimes allows me to use finger ID. My phone is only a few months old. It seemed a little "buggy" from the start in that it frequently had problems with the touch screen not working. I'd have to reboot my phone at least once a week. Sometimes several times a day. Since the latest update it's like my phone is haunted. i totally hate my phone. voice record is the only way to send messages and I only mean record my voice. Because voice to text doesn't work either.

I'm not alone!!! You didn't mention if as you typed did your phone actually delete instead of type? Mine does and it then rand decides to type completely random letters or words. Mine will open Facebook and post random half sentences commenting to some other post. It opens youtube and all sorts

it's totally insane

it has to be hardware. My iPhone 5s had been a dream. This is a nightmare!!

1EleanorRigby wrote:

it has to be hardware.

Then make an appointment at the Genius Bar at your local Apple Store/Authorized Repair Center or contact Apple and arrange to have the phone sent in for service.

Yes, it was deleting, too.

My phone was under warranty. Apple sent me "loaner" phone (I had to give a credit card deposit). I restored from cloud backup.

I mailed the problem phone back. Several weeks later, they said to keep this phone. There was never an explanation of what went wrong, even though I repeatedly asked for an explanation.

Their silence made me suspicious. Not sure what it was about, but why not explain it?

For the past month or so, my touchscreen would continuously freeze, requiring me to turn off the screen and turn back on (not power down). That would usually fix it, though it would sometimes return. I have not had any problems with the touchid/home button, only the actual screen.

Today, it started doing the same thing as many have experienced. After unlocking, the screen would swipe back and forth, open random apps, and autotype random letters. It's basically as though it's sensing random touches on the screen, even though there aren't any. This occurs whether plugged in to a charger or not, although it seems to be less prevalent while charging.

I usually use an apple charger, only using an aftermarket charger in my car. I have a tempered glass screen protector, which I removed this morning when it really started going crazy. Removing the protector did not rectify the problem.

I plan to go to a Genius Bar, however, I suspect that won't resolve this. We'll see.

MinerFortyNiner wrote:

I plan to go to a Genius Bar, however, I suspect that won't resolve this. We'll see.

Why wouldn't it? If the device is defective, they will either replace the phone or the screen. If your phone is under warranty, it will cost you nothing.

Well, judging by other posts in this thread, plus doing additional research regarding this issue, it doesn't appear to be something that is fixable, especially at the Genius Bar... and my phone is not under warranty.

However, the issue seems to have dissipated in the last few days, although the freezing has continued.

Do you have Verizon? Just curious because it seems mine only acts crazy like that when I have one bar of LTE.

I do have Verizon, and I hadn't checked that. However, thinking about it, that seems to be when mine did it as well. I wonder what that has to do with it.

My iPhone 6 Plus bought (17/2/16) is behaving exactly as described in the discussion. It has happened twice, about two months after I got it, for about 2 days and again yesterday (1/3/16). This morning it is still typing away on its own and opening and closing Apps. Has anyone found the solution? I am on my way into the people I bought it from (Three), I bet the symptoms will have disappeared by the time I get to town. Will let you know.

If you'd bother to read this thread, you would know that this is a hardware problem. The phone will need to be serviced / replaced.

Had same problem today with random apps launch on IPhone 6, it doesn't look to me like hardware faulty it's more looks like a hack. So I turned phone off, opened ITunes form laptop and changed password, than restarted phone and changed Pass code too. And volia seems like problem is gone!

HHad the same exact issue. Even restarted everything through iTunes. Took the phone to local Apple Store and they said this was happening with iPhone 6 plus. They took old phone and gave me a brand new one. So far no issues with new phone. Old phone didn't mess up till I had it for about 6 months.