Reimage.com keeps popping up on Safari.

Question

Reimage.com keeps popping up on Safari.

An advertisement from Reimage.com keeps popping up on Safari. Can I prevent it?

MacBook Pro with Retina display, OS X Mavericks (10.9.2)

Posted on Jan 10, 2015 5:23 AM

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Answer 1

Best reply

dominic23

Level 10

83,910 points

Jan 10, 2015 6:16 AM in response to alanfromwilmslow

Adware is installed. Removing it will help,

1. Download and use free AdwareMedic to remove the adware

http://www.adwaremedic.com/index.php

Install , open, and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit AdwareMedic.

or

Remove the adware manually by following the “HowTo” from Apple.

http://support.apple.com/en-us/HT203987

2. Safari > Preferences > Extensions

Turn those off and relaunch Safari to test .

Turn those on one by one and test.

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Answer 2

Jan 10, 2015 6:53 AM in response to dominic23

Thanks dominic23.

I have scanned for Adware as you suggested and removed all. The problem persists! Below is a screen shot.

/Screen%20Shot%202015-01-10%20at%2014.47.57.png

This leads to the following web page each time:

Mac OS X PC Repair

System Information:

Your machine is currently running: Mac OS X
Reimage PC Repair is compatible with your operating system

Start Download

Download Time: Under 1 minute
Manufacturer: Reimage
Designed for: Windows XP, Vista , 7 , 8 & 8.1

Download the PC Repair Utility to scan and identify Windows Errors on Mac OS X.
Update your PC and eliminate potential threats:

Scan your PC for Windows errors with 1 click
Remove Viruses and repair damage caused
Eliminate all Malware from your PC

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Answer 3

dominic23

Level 10

83,910 points

Jan 10, 2015 7:00 AM in response to alanfromwilmslow

Force Quit .

Press command + option + esc keys together at the same time. Wait.

When Force Quit window appears, select Safari if not already.

Press Force Quit button at the bottom of the window. Wait.

Safari will quit.

Relaunch Safari holding the shift key down.

Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.

Visit another website.

You won’t have internet connection.

Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.

Select your Network.

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Answer 4

Jan 10, 2015 12:06 PM in response to dominic23

Thanks! But I still get the advertisement in the centre of the search engine.

I have also carried out the suggestions in the Apple related article below:

Remove unwanted adware that displays pop-up ads

and graphics on your Mac

Use these instructions to uninstall or remove ad-injection software—sometimes called adware.

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Answer 5

Jan 11, 2015 4:49 AM in response to dominic23

I noticed that my Safari Home page had the Trovi logo. Safari Preferences showed the homepage as Trovi, so I changed this to Google.co.uk. This has solved the problem! - I hope!

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