Device manager says that the iPod driver cannot be found

Hey all,


Recently my computer wasn't recognizing my ipod nano 6th generation. When I looked into the driver issue, I saw the following image. It looks like the Apple Mobile Device driver is working fine, but iPod driver under "other devices" is not working. When I click to manually update the driver, the computer tells me that windows cannot find a driver that supports the device. Any help would be appreciated.

User uploaded file

iPod nano

Posted on Jan 10, 2015 11:06 AM

Reply
1 reply

Jan 12, 2015 7:14 AM in response to egiles87

Hello, egiles87.


Thank you for visiting Apple Support Communities.


If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > Windows Vista, Windows 7, and Windows 8 > If the Apple Mobile Device USB Driver is not listed > Step 5 > If only Apple iPhone, Apple iPad, or Apple iPod appears.


iPhone, iPad, or iPod touch not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


Cheers,


Jason H.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Device manager says that the iPod driver cannot be found

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.