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Device manager says that the iPod driver cannot be found

Hey all,


Recently my computer wasn't recognizing my ipod nano 6th generation. When I looked into the driver issue, I saw the following image. It looks like the Apple Mobile Device driver is working fine, but iPod driver under "other devices" is not working. When I click to manually update the driver, the computer tells me that windows cannot find a driver that supports the device. Any help would be appreciated.

User uploaded file

iPod nano

Posted on Jan 10, 2015 11:06 AM

Reply
1 reply

Jan 12, 2015 7:14 AM in response to egiles87

Hello, egiles87.


Thank you for visiting Apple Support Communities.


If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > Windows Vista, Windows 7, and Windows 8 > If the Apple Mobile Device USB Driver is not listed > Step 5 > If only Apple iPhone, Apple iPad, or Apple iPod appears.


iPhone, iPad, or iPod touch not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


Cheers,


Jason H.

Device manager says that the iPod driver cannot be found

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