Macbook Air Logic Board Failure

I will never buy a macbook if they will not recall or repay ! So many people have same problem here and some replaced it two times ! That's mean I am crazy if I repaired it again ! Apple should do action !

It's so close to the end of the guarantee that it's worth contacting customer services to see if they would help and honour the warranty. Meanwhile let's keep publicising the problem on social media.

I bought my MBA in Dec 2015. January 2016 it died - just two weeks out of the 12 months Apple warranty. Luckily I live in Australia and under our Consumer Protection Laws we get 24 months warranty. Took it to an authorised Apple repair centre and they fitted a new logic board free of charge. Two days later the MBA was dead again. Took it back to the repair centre and they fitted ANOTHER new logic board! The MBA has been okay now for three weeks, but I am waiting to it to fail again. I agree that Apple need to do something!

Same thing happen to me! I have this macbook air mid 2013...so about 2-3 months it was kept in drawer not used for a while..as its charger was defective and then later i bought the new open i tried to charge mac but it was not responding! I tried everythng what i could found on google SMC reset and every **** thing! But didnt worked out for me.. so i took it to apple service centre and then they its the motherboard..not functioning! $600 to fix this..i ws like seriously???!!

And then they offered me to sale it to them in just $135.

My MBA is also having the same problem. Mime is early 2014 varient. The repair cost is 45000 Rs. it is very high for a 55000 rupees laptop. I didn't know why apple is silent on this issue. Until now I'm a fan of apple and I will not buy any apple device in my life.

I'm looking at a macbook air for a friend. Won't charge, won't boot. Battery works fine in another air. Looks like the logic board is bad. Did a quick Google search and found this thread. 18 pages of bad logic boards and apple doesn't give a crap.

For a computer as overpriced as this, you'd expect a better warranty, or heck, just better parts. I've long since decided not to buy Apple products anymore, and I'm suggesting to my friend and anyone else that'll listen to do the same. Microsoft's surface book is cheaper and more powerful. Do yourself a favor and drop the mac for good.

I am having the same issue with my macbook air 2014 model and the support said that they will not repair it or replace it for free even though I have explained him that many people have reported this issue. He said that I am free to file a law suit if I wanted but they cannot provide any free support since the laptop is out of warranty now.

My wife's MBA just stopped working the other day. Took it to an authorised Apple Dealer here in Auckland NZ and it was confirmed to be a faulty logic board problem. It appears that this failure can happen up to 3 times, as reported by others on this thread. Could it possibly be a fault within the computer that is causing constant logic board failures? I don't know - but it probably worth investigating. Anyway, I'm currently in a battle with Apple to have the entire unit replaced as they cannot prove that a replacement logic board will not also fail again, and continue to fail. The repair will cost approx 1200NZD and a new MBA costs 1650NZD. Two logic boards will outweigh the cost of a new MBA by approx six hundred dollars. I would suggest that all other people request new MBA's with the argument that Apple cannot guarantee this logic board failure will not happen a second or third time.

Hello guys I am also joining the pretty sad group of logic board failure

I bought early 2015 macbook air,just 2months after expiry of warranty,my Mac not turning on I took it to the apple service centre they told me logic board failure.the history of how it happened is exactly similar to everyone,I was studying late night before sleeping I just put on sleep mode,morning it was not turning on,story is same..I hope they recall those macs for up gradation of logicboard

My support to your battle against apple.but o don't know whether they take care of their customers.we should start a very strong online propaganda about this issue until they resolve the issue,even I mailed apple CEO Tim cook but I didn't get any reply,you all people do the same thing then they may see the intensity of problem

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This logic board failure has been acknowledge by Apple, and this included my MBA 2014 model. My earlier post explains what went on insofar as the failed logic board. I pressed Apple on this and after disputing the fault they finally acknowledged that this was indeed a fault with the MBA (and it would appear also the MBP). Initially they were insistent that this model was not included in the repair program offered to other Macs which experienced logic board failures, but I found ample evidence on this thread to prove it included MBA's and MBP's from around 2012 onwards. Apple wanted to repair the MBA and I said that I didn't want that - I wanted a new machine. The reason I requested this was because Apple couldn't gaurantee that a further failure would not happen with the MBA and/or the unit was faulty in some other way which may cause future failure of the logic board and/or the unit. I also informed Apple that they as a manufacturer of this electrical appliance were legally obligated under New Zealand Consumer Law to either fully refunded or completely replace the faulty unit. (This law applies to all electrical appliances no matter if it's a toaster, a crock-pot, or in this case a computer). I would imagine many countries have similar consumer laws and therefore I would recommend using this as a method of leverage. This law applies to all electrical appliances even that are out of warranty. Again, it applies to all electrical appliances that are proven to be or acknowledge to be faulty within a reasonable age and 3-4 years certainly falls into this bracket. Anyway, I got a brand new, latest model MBA last week and I am returning the old one in the next couple of days. I would recommend anyone who has this particular logic board failure to do a bit of homework and tell Apple that you want a new unit - and not an old one. They've done it for me and therefore they should do it for everyone. Good luck.

Happy to hear that they acknowledged your issue.it can be helpful for me also.

Can you please guide me on this issue how to contact and how to make them acknowledge my problem I mean how to approach the apple people.

My warranty got expired 2months back,is this gonna be an issue.

Help me out brother..thank you

Hey Bro. Begin with calling the Apple help centre in your country. It will all get put through to a main hub somewhere in the world, i.e. Asia and Sth Pacific all goes to Singapore. Tell them what has happened, a logic board failure, and tell them you want it replaced because it is a proven and acknowledged faulty product made by Apple. Be nice though, this is very important. Don't get angry or else they will have reason to not help you. If the representative does is not helpful or doesn't want to acknowledge this fault is a problem, i.e you are getting nowhere, then say the words: 'I'd like this call to be escalated please.' Say these words exactly as I've written. This will guarantee the call is sent to a higher level where you will get to speak to supervisor. Again, tell them of your problem and request a replacement. Tell them this is a proven faulty product and you are within your rights to have it replaced or the price of the a brand new unit be refunded to you. Use the evidence on my post as your argument, and also tell them that there is plenty of other people on this Apple thread with exactly the same problem.

Hey , I too have the same problem which you have. I live in India. week ago my logic board has failed Macbook Air A1466 early 2015 model. I use it very carefully even with surge protector. sudheer you got any solution. My target is that Apple should address and replace it. We both can do something. If you are interested. Please email me at anilking6@yahoo.in

Question:
"how is this even possible that a mother board just randombly dies?"
Mother board consists of a board and different electronic components assembled according to Apple design principles. The board dies when one or many critical component dies or detaches from the logic board or when there is physical or other type of damage to the board. It suffices that the damage is very small.

That said you Apple Authorized Repair Center can often diagnose the source of the problem and then order you a new board. Its important that you don't go to those unauthorized places - even if they charge less how can you be sure that the repair is done properly? And if you go there you will loose the warranty.