Router config can't detect printer
Router brand: Netcomm
Router model: NB620W. Includes print server with USB port.
Previously: a succession of D-Link routers, all with print server using parallel port.
Printer brand: Epson
Printer model: SC740. Parallel & USB interfaces.
Apple machines: (see below). iMacs via ethernet; others wireless.
Also on network: 1 PC with WinXP, via ethernet.
Problem:
Can't find a way to network the printer served from the new router. But same printer has worked like a charm served from the previous routers.
Details:
• SC740 is on Netcomm's list of compatible printers for this router.
• No problem configuring router through any browser on any OS at 192.168.1.1. But it's clear that the router can't detect the printer at all. Printer is on and plugged into USB port on router. But the printer panel within the router config browser reads:
Printer Status
Printer Model : None
Printer Status : off-line
• None of our computers can find the printer to create a printer file from, when connected to router. Have tried numerous manually created device URIs, configurations, protocols, etc without success.
• No problem sharing the same printer from one of the macs to all other machines on network.
• USB ports (2) on router obviously work. (Router config can recognise a memory stick as a storage volume through either port.)
• If I try to print from any machine (using my manually created printer files) the spooling works fine, but then I get an error message about printer being busy (try again later, etc.)
• Support guy at Netcomm has run out of ideas. Says it's almost unheard of for the router not to detect any printer. Said there are rare cases of individual printer models using a different protocol or something.
My questions:
• Does anyone have any experience of using an SC740 through a USB print server?
• Could this be all a matter of finding the right URI string?
• Any other suggestions?
• Can some kind geek help me?! ( NB: My fluency in geekspeak is limited.)
Macmini 1.5G & iBook1.2G Mac OS X (10.4.8) Also in house: imac333 & imac350, both running 10.3.9