iMac Restarts by itself when I stress the CPU

Question

chris_gmu Author

Level 1

10 points

iMac Restarts by itself when I stress the CPU

Any ideas ?

Anonymous UUID: 03BFC456-86E1-099A-C80D-A48A699B2C3F

Tue Jan 13 00:12:47 2015

*** Panic Report ***

panic(cpu 3 caller 0xffffff800b21e80a): Kernel trap at 0xffffff800b629e7f, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000044, CR3: 0x0000000508ccd083, CR4: 0x00000000000626e0

RAX: 0x0000000000000000, RBX: 0x000000000000055c, RCX: 0x0000000000000000, RDX: 0xffffff8031a6a3f8

RSP: 0xffffff826483bdd0, RBP: 0xffffff826483be80, RSI: 0x0000000000000001, RDI: 0x0000000000000000

R8: 0x0000000000260db1, R9: 0xffffff82594ff068, R10: 0x00000421c14bc9ec, R11: 0x00000421c125bc3b

R12: 0xffffff8043a72400, R13: 0x0000000000000023, R14: 0x000000000000001e, R15: 0xffffff803612b840

RFL: 0x0000000000010246, RIP: 0xffffff800b629e7f, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000044, Error code: 0x0000000000000002, Fault CPU: 0x3

Backtrace (CPU 3), Frame : Return Address

0xffffff826483ba80 : 0xffffff800b13a811

0xffffff826483bb00 : 0xffffff800b21e80a

0xffffff826483bcc0 : 0xffffff800b23a443

0xffffff826483bce0 : 0xffffff800b629e7f

0xffffff826483be80 : 0xffffff800b626fe9

0xffffff826483bf50 : 0xffffff800b64dcb2

0xffffff826483bfb0 : 0xffffff800b23ac46

BSD process name corresponding to current thread: Transporter Desk

Mac OS version:

14B25

Kernel version:

Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

Kernel slide: 0x000000000ae00000

Kernel text base: 0xffffff800b000000

__HIB text base: 0xffffff800af00000

System model name: iMac12,2 (Mac-942B59F58194171B)

System uptime in nanoseconds: 4543020963421

last loaded kext at 3823219289559: com.parallels.kext.vnic 10.1.2 28859 (addr 0xffffff7f8dd8e000, size 32768)

last unloaded kext at 3693509929341: com.parallels.kext.hypervisor 10.1.2 28859 (addr 0xffffff7f8dd33000, size 319488)

loaded kexts:

com.parallels.kext.vnic 10.1.2 28859

com.parallels.kext.netbridge 10.1.2 28859

com.parallels.kext.hypervisor 10.1.2 28859

com.parallels.kext.usbconnect 10.1.2 28859

org.fuse4x.kext.fuse4x 0.9.2

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AppleBluetoothMultitouch 85.3

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOBluetoothSerialManager 4.3.1f2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.37

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 267.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.kext.AMDFramebuffer 1.2.8

com.apple.AMDRadeonX3000 1.2.8

com.apple.driver.AppleHDA 267.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleIntelHD3000Graphics 10.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleBacklight 170.4.12

com.apple.kext.AMD6000Controller 1.2.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.driver.AppleMCCSControl 1.2.10

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

com.apple.driver.AppleUSBODD 3.5.0

com.apple.driver.AppleIRController 327.5

com.apple.iokit.SCSITaskUserClient 3.7.0

com.apple.driver.AppleUSBCardReader 3.5.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.5

com.apple.driver.AppleUSBHub 705.4.1

com.apple.driver.AirPort.Atheros40 700.74.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.0.7

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 175.5

com.apple.driver.AppleHIDKeyboard 175.5

com.apple.driver.IOBluetoothHIDDriver 4.3.1f2

com.apple.driver.AppleMultitouchDriver 260.30

com.apple.iokit.IOSerialFamily 11

com.apple.kext.triggers 1.0

com.apple.iokit.IOAcceleratorFamily2 156.4

com.apple.driver.DspFuncLib 267.0

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAudioFamily 200.6

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSurface 97

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.kext.AMDSupport 1.2.8

com.apple.AppleGraphicsDeviceControl 3.7.21

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.iokit.IOBluetoothFamily 4.3.1f2

com.apple.driver.AppleThunderboltEDMSink 4.0.2

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.8.0d49

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleHDAController 267.0

com.apple.iokit.IOHDAFamily 267.0

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0

com.apple.iokit.IOUSBMassStorageClass 3.7.0

com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0

com.apple.iokit.IOFireWireSBP2 4.2.5

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.1

com.apple.iokit.IO80211Family 700.52

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOAHCIFamily 2.7.0

com.apple.iokit.IOUSBFamily 705.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 389.1

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 20 GB, SMC 1.72f1

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x424B48383030534F35313230382D31333333

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x424B48383030534F35313230382D31333333

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@195,0,0

Serial ATA Device: SanDisk SSD U100 256GB, 256.06 GB

Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5680H

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: Apple USB SuperDrive

USB Device: Internal Memory Card Reader

USB Device: IR Receiver

FireWire Device: DataPort 800 HDD, LMP, Up to 800 Mb/sec

FireWire Device: unknown_device, Unknown

Thunderbolt Bus: iMac, Apple Inc., 22.1

Thunderbolt Device: Rugged mini, LaCie, 3, 5.4

iMac, OS X Yosemite (10.10.1)

Posted on Jan 12, 2015 2:36 PM

Reply

Answer 1

Kappy

Level 10

361,855 points

Jan 12, 2015 2:43 PM in response to chris_gmu

This is a nice panic report, but I'm afraid I don't see how this is related to your titled problem.

At best I could suggest reinstalling OS X. Meanwhile, uninstall Parallels and OS X Fuse.

Reinstalling OS X Without Erasing the Drive

Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.

When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.

Reinstall OS X: Select Reinstall OS X and click on the Continue button.

Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Also see:

Reinstall OS X Without Erasing the Drive

Choose the appropriate link:

OS X Yosemite- Reinstall OS X

OS X Mavericks- Reinstall OS X

OS X Mountain Lion- Reinstall OS X

OS X Lion- Reinstall Mac OS X

Note: You will need an active Internet connection. I suggest using Ethernet

if possible because it is three times faster than wireless.

Reply

Answer 2

baltwo

Level 9

62,374 points

Jan 13, 2015 4:12 AM in response to chris_gmu

To check whether or not those 3rd-party apps are the culprits, without uninstalling them, boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall those items and reboot. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See

OS X About kernel panics,
Computer spontaneously restarts,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

Reply

Answer 3

Linc Davis

Level 10

209,649 points

Jan 13, 2015 3:38 PM in response to chris_gmu

Remove half the memory modules and test. Then swap and test again.

Reply

Answer 4

Jan 13, 2015 3:42 PM in response to chris_gmu

Install a tool like speedfan that allows to read out the CPU and system temperatures.

If the temperature is too hot the hardware would stop down by efi/ frimware, this could look like a transport desk task not being done as the system bus is shut down as well as show alternating reports depending on which kernel task was handled when it happened.

Reply