MacBooster or Something Else ?

Question

Level 1

26 points

MacBooster or Something Else ?

I have a 2011 Imac 27 Intel. I have been doing quite a bit in iMovie, making videos with photos for the family.

Lately I have seen my Mac struggling to keep up, iMovie crashes occasionally, and pages are slow loading and scrolling on Safari, and even iPhoto drags around like a sick whore. This Mac is a little sick.

I did the free scan with MacBooster, and it found some problems right off the bat.

Of course like other software companies, they want money to zactually fix anything, if they even do at all.

My question is: Should I cough up the $40.00 or is there something better?

If I have to buy it, I might as well get the best.

Oh, and please don't say ..... MacKeeper. I tried that whe I first got my Mac, and it took a year to figure out how to get that off my Mac.

iMac, 10.10.1

Posted on Jan 12, 2015 9:08 PM

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Answer 1

Linc Davis

Level 10

209,739 points

Jan 13, 2015 10:30 PM in response to StRegisGuy

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)

Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Step 2

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

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Answer 2

Jan 12, 2015 9:18 PM in response to StRegisGuy

Hopefully you'll learn from this experience and your one with MacKeeper that all of those "cleaning programs" are scams, and many will claim your computer has "critical issues" that you need to pay them to fix.

First things first, you need to diagnose your slowness issue. Download and run EtreCheck, and post the output here: http://etresoft.com/etrecheck.

Reply

Answer 3

StRegisGuy Author

Level 1

26 points

Jan 14, 2015 2:35 AM in response to Linc Davis

Linc, there were quite a few reports on iMovie, I only opened one and pasted it below, and under the line is a list of the other reports, but I don't know which ones are crashes.

I am most interested in finding out what is BOGGING DOWN seeminly all functions, even simple thing such as when I adjust the master volume, the volume bar has a lag before popping up, also scrolling through iMovie time line is very jerky and slow.

1/13/15 6:13:34.307 PM iMovie[1672]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.10.1. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

________________________________________________________________________________ ________________________________________

1/13/15 6:13:34.307 PM iMovie[1672]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.10.1. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

1/13/15 6:13:34.307 PM iMovie[1672]: 0 CarbonCore 0x00007fff8cf0cdc3 ___Gestalt_SystemVersion_block_invoke + 113

1/13/15 6:13:34.307 PM iMovie[1672]: 1 libdispatch.dylib 0x00007fff92415c13 _dispatch_client_callout + 8

1/13/15 6:13:34.307 PM iMovie[1672]: 2 libdispatch.dylib 0x00007fff92415b26 dispatch_once_f + 117

1/13/15 6:13:34.307 PM iMovie[1672]: 3 CarbonCore 0x00007fff8ceb54da _Gestalt_SystemVersion + 987

1/13/15 6:13:34.307 PM iMovie[1672]: 4 CarbonCore 0x00007fff8ceb50c7 Gestalt + 144

1/13/15 6:13:34.307 PM iMovie[1672]: 5 ProCore 0x000000010a284ba8 _ZN6PCInfo16getMacOSXVersionEv + 22

1/13/15 6:13:34.307 PM iMovie[1672]: 6 ProAppsFxSupport 0x000000010c89349c _ZN13FxLoadPlugins12usePlugInKitEv + 104

1/13/15 6:13:34.418 PM pkd[204]: UNINSTALLED:com.apple.InternalFiltersXPC com.apple.InternalFiltersXPC(1.0) A5DF329E-F3EA-4BBD-876D-8FDB9D9785FE /Applications/iMovie.app/Contents/PlugIns/FxPlug/InternalFilters.app/Contents/P lugIns/InternalFiltersXPC.pluginkit

1/13/15 6:13:34.424 PM pkd[204]: INSTALLED:com.apple.InternalFiltersXPC com.apple.InternalFiltersXPC(1.0) <__NSConcreteUUID 0x7ff342660c80> D4EA2507-0FD8-422D-B8E5-7CE29E2496D2 /Applications/iMovie.app/Contents/PlugIns/FxPlug/InternalFilters.app/Contents/P lugIns/InternalFiltersXPC.pluginkit

1/13/15 6:13:34.718 PM pkd[204]: enabling pid=1672 for plug-in com.apple.InternalFiltersXPC(1) D4EA2507-0FD8-422D-B8E5-7CE29E2496D2 /Applications/iMovie.app/Contents/PlugIns/FxPlug/InternalFilters.app/Contents/P lugIns/InternalFiltersXPC.pluginkit

1/13/15 6:13:45.922 PM iMovie[1672]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x608000e6a080 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

1/13/15 6:13:47.552 PM sandboxd[295]: ([1672]) iMovie(1672) deny mach-lookup com.apple.CrashReporterSupportHelper

1/13/15 6:13:47.657 PM iMovie[1672]: Preflight for plugin com.apple.ILPhotosPlugin failed, so it will not load. Error Domain=NSCocoaErrorDomain Code=3587 "The bundle “iLMBPhotosPlugin” couldn’t be loaded because it is damaged or missing necessary resources." (dlopen_preflight(/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin): Library not loaded: /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Phot oLibraryPrivate

Referenced from: /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin

Reason: image not found) UserInfo=0x60000147b040 {NSLocalizedFailureReason=The bundle is damaged or missing necessary resources., NSLocalizedRecoverySuggestion=Try reinstalling the bundle., NSFilePath=/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin, NSDebugDescription=dlopen_preflight(/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin): Library not loaded: /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Phot oLibraryPrivate

Referenced from: /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin

Reason: image not found, NSBundlePath=/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin, NSLocalizedDescription=The bundle “iLMBPhotosPlugin” couldn’t be loaded because it is damaged or missing necessary resources.}

1/13/15 6:14:00.374 PM WindowServer[146]: disable_update_timeout: UI updates were forcibly disabled by application "iMovie" for over 1.00 seconds. Server has re-enabled them.

1/13/15 6:14:12.825 PM WindowServer[146]: common_reenable_update: UI updates were finally reenabled by application "iMovie" after 13.45 seconds (server forcibly re-enabled them after 1.00 seconds)

1/13/15 6:14:48.099 PM iMovie[1672]: *** OpenGL error 0x0506 (invalid framebuffer operation) in function "GL_CHECK_CURRENT_ERROR"

Reply

Answer 4

Linc Davis

Level 10

209,739 points

Jan 14, 2015 8:30 AM in response to StRegisGuy

That's not a crash report, or not a complete one. Please review the instructions for Step 2 and try again.

Reply

Answer 5

StRegisGuy Author

Level 1

26 points

Jan 14, 2015 9:17 AM in response to Linc Davis

Process: iMovie [394]

Path: /Applications/iMovie.app/Contents/MacOS/iMovie

Identifier: com.apple.iMovieApp

Version: 10.0.6 (252905)

Build Info: iMovieX-25290005040000000~1

App Item ID: 408981434

App External ID: 715442672

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: iMovie [394]

User ID: 501

Date/Time: 2015-01-11 23:04:55.219 -0700

OS Version: Mac OS X 10.10.1 (14B25)

Report Version: 11

Anonymous UUID: 07F951E0-D400-9464-7851-3CA13D4AFA1F

Time Awake Since Boot: 12000 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

(null)

abort() called

Application Specific Backtrace 1:

0 CoreFoundation 0x00007fff8c20f64c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff8f0f26de objc_exception_throw + 43

2 CoreFoundation 0x00007fff8c20f4fd +[NSException raise:format:] + 205

3 iMovie 0x0000000100dd52a3 +[PEDocument failureToCloseUndoScope:] + 451

4 Flexo 0x00000001016347e9 _ZN9Observers6NotifyERKN12_GLOBAL__N_112NotificationE + 297

5 Flexo 0x000000010163463b +[FFNotificationCenter postNotification:] + 203

6 Flexo 0x0000000101634944 +[FFNotificationCenter postNotificationName:object:userInfo:] + 68

7 Flexo 0x00000001019601e5 -[FFUndoHandler resetUndoWarningTimer] + 357

8 Flexo 0x0000000101960139 -[FFUndoHandler resetUndoWarningTimer] + 185

9 Foundation 0x00007fff8f996abb __NSFireDelayedPerform + 364

10 CoreFoundation 0x00007fff8c162b44 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

11 CoreFoundation 0x00007fff8c1627d3 __CFRunLoopDoTimer + 1059

12 CoreFoundation 0x00007fff8c1d5d9d __CFRunLoopDoTimers + 301

13 CoreFoundation 0x00007fff8c11f268 __CFRunLoopRun + 2024

14 CoreFoundation 0x00007fff8c11e838 CFRunLoopRunSpecific + 296

15 HIToolbox 0x00007fff87d2743f RunCurrentEventLoopInMode + 235

16 HIToolbox 0x00007fff87d271ba ReceiveNextEventCommon + 431

17 HIToolbox 0x00007fff87d26ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71

18 AppKit 0x00007fff895306d1 _DPSNextEvent + 964

19 AppKit 0x00007fff8952fe80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194

20 AppKit 0x00007fff89523e23 -[NSApplication run] + 594

21 ProKit 0x0000000101267555 NSProApplicationMain + 333

22 iMovie 0x0000000100dd252e main + 2062

23 libdyld.dylib 0x00007fff8d6e55c9 start + 1

24 ??? 0x0000000000000001 0x0 + 1

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff871b9282 __pthread_kill + 10

1 libsystem_c.dylib 0x00007fff8bed3b73 abort + 129

2 com.apple.Flexo 0x000000010183d994 -[FFApplication reportExceptionOnTerminate] + 164

3 com.apple.CoreFoundation 0x00007fff8c1cbcbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

4 com.apple.CoreFoundation 0x00007fff8c0bd1b4 _CFXNotificationPost + 3140

5 com.apple.Foundation 0x00007fff8f932ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66

6 com.apple.AppKit 0x00007fff8975024f -[NSApplication terminate:] + 1759

7 com.apple.prokit 0x00000001012670e8 -[NSProApplication terminate:] + 146

8 com.apple.Flexo 0x000000010183d89a -[FFApplication terminate:] + 602

9 com.apple.iMovieApp 0x0000000100dd52ac +[PEDocument failureToCloseUndoScope:] + 460

10 com.apple.Flexo 0x00000001016347e9 Observers::Notify((anonymous namespace)::Notification const&) + 297

11 com.apple.Flexo 0x000000010163463b +[FFNotificationCenter postNotification:] + 203

12 com.apple.Flexo 0x0000000101634944 +[FFNotificationCenter postNotificationName:object:userInfo:] + 68

13 com.apple.Flexo 0x00000001019601e5 -[FFUndoHandler resetUndoWarningTimer] + 357

14 com.apple.Flexo 0x0000000101960139 -[FFUndoHandler resetUndoWarningTimer] + 185

15 com.apple.Foundation 0x00007fff8f996abb __NSFireDelayedPerform + 364

16 com.apple.CoreFoundation 0x00007fff8c162b44 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

17 com.apple.CoreFoundation 0x00007fff8c1627d3 __CFRunLoopDoTimer + 1059

18 com.apple.CoreFoundation 0x00007fff8c1d5d9d __CFRunLoopDoTimers + 301

19 com.apple.CoreFoundation 0x00007fff8c11f268 __CFRunLoopRun + 2024

20 com.apple.CoreFoundation 0x00007fff8c11e838 CFRunLoopRunSpecific + 296

21 com.apple.HIToolbox 0x00007fff87d2743f RunCurrentEventLoopInMode + 235

22 com.apple.HIToolbox 0x00007fff87d271ba ReceiveNextEventCommon + 431

23 com.apple.HIToolbox 0x00007fff87d26ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71

24 com.apple.AppKit 0x00007fff895306d1 _DPSNextEvent + 964

25 com.apple.AppKit 0x00007fff8952fe80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194

26 com.apple.AppKit 0x00007fff89523e23 -[NSApplication run] + 594

27 com.apple.prokit 0x0000000101267555 NSProApplicationMain + 333

28 com.apple.iMovieApp 0x0000000100dd252e main + 2062

29 libdyld.dylib 0x00007fff8d6e55c9 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff871ba22e kevent64 + 10

1 libdispatch.dylib 0x00007fff86fa5a6a _dispatch_mgr_thread + 52

Thread 2:: com.apple.ProGL.object-deletion

0 libsystem_kernel.dylib 0x00007fff871b9132 __psynch_cvwait + 10

1 com.apple.progl.framework 0x00000001035aead3 (anonymous namespace)::threadFunc(void*) + 71

2 com.apple.procore.framework 0x000000010108fcef PCThread::startup(void*) + 29

3 libsystem_pthread.dylib 0x00007fff903542fc _pthread_body + 131

4 libsystem_pthread.dylib 0x00007fff90354279 _pthread_start + 176

5 libsystem_pthread.dylib 0x00007fff903524b1 thread_start + 13

Thread 3:: CVDisplayLink

0 libsystem_kernel.dylib 0x00007fff871b9132 __psynch_cvwait + 10

1 com.apple.CoreVideo 0x00007fff8a34e558 CVDisplayLink::runIOThread() + 676

2 com.apple.CoreVideo 0x00007fff8a34e29b startIOThread(void*) + 147

3 libsystem_pthread.dylib 0x00007fff903542fc _pthread_body + 131

4 libsystem_pthread.dylib 0x00007fff90354279 _pthread_start + 176

5 libsystem_pthread.dylib 0x00007fff903524b1 thread_start + 13

Thread 4:

0 libsystem_kernel.dylib 0x00007fff871b452e mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff871b369f mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff8c11fb14 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff8c11efdb __CFRunLoopRun + 1371

4 com.apple.CoreFoundation 0x00007fff8c11e838 CFRunLoopRunSpecific + 296

5 com.apple.CoreFoundation 0x00007fff8c1d4ed1 CFRunLoopRun + 97

6 com.apple.AOSKit 0x00007fff8b78e3a0 -[AOSConfig listenForSystemEvents:] + 335

7 com.apple.Foundation 0x00007fff8f998b7a __NSThread__main__ + 1345

8 libsystem_pthread.dylib 0x00007fff903542fc _pthread_body + 131

9 libsystem_pthread.dylib 0x00007fff90354279 _pthread_start + 176

10 libsystem_pthread.dylib 0x00007fff903524b1 thread_start + 13

Thread 5:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x00007fff871b452e mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff871b369f mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff8c11fb14 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff8c11efdb __CFRunLoopRun + 1371

4 com.apple.CoreFoundation 0x00007fff8c11e838 CFRunLoopRunSpecific + 296

5 com.apple.CFNetwork 0x00007fff8a127d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434

6 com.apple.Foundation 0x00007fff8f998b7a __NSThread__main__ + 1345

7 libsystem_pthread.dylib 0x00007fff903542fc _pthread_body + 131

8 libsystem_pthread.dylib 0x00007fff90354279 _pthread_start + 176

9 libsystem_pthread.dylib 0x00007fff903524b1 thread_start + 13

Thread 6:: CVDisplayLink

0 libsystem_kernel.dylib 0x00007fff871b9132 __psynch_cvwait + 10

1 com.apple.CoreVideo 0x00007fff8a34e558 CVDisplayLink::runIOThread() + 676

2 com.apple.CoreVideo 0x00007fff8a34e29b startIOThread(void*) + 147

3 libsystem_pthread.dylib 0x00007fff903542fc _pthread_body + 131

4 libsystem_pthread.dylib 0x00007fff90354279 _pthread_start + 176

5 libsystem_pthread.dylib 0x00007fff903524b1 thread_start + 13

Thread 7:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x00007fff871b93f6 __select + 10

1 libsystem_pthread.dylib 0x00007fff903542fc _pthread_body + 131

2 libsystem_pthread.dylib 0x00007fff90354279 _pthread_start + 176

3 libsystem_pthread.dylib 0x00007fff903524b1 thread_start + 13

Thread 8:: MIO Mounting Thread

0 libsystem_kernel.dylib 0x00007fff871b9132 __psynch_cvwait + 10

1 com.apple.Foundation 0x00007fff8f96a400 -[NSCondition waitUntilDate:] + 343

2 com.apple.Foundation 0x00007fff8f9602b8 -[NSConditionLock lockWhenCondition:beforeDate:] + 232

3 com.apple.proapps.MIO 0x0000000103079644 -[PluginLockPair scanPaths] + 180

4 com.apple.Foundation 0x00007fff8f998b7a __NSThread__main__ + 1345

5 libsystem_pthread.dylib 0x00007fff903542fc _pthread_body + 131

6 libsystem_pthread.dylib 0x00007fff90354279 _pthread_start + 176

7 libsystem_pthread.dylib 0x00007fff903524b1 thread_start + 13

Thread 9:: MIO Mounting Thread