how can i unlock my Iphone 4s from Icloud?

I have tried to log in with the account information but it's not accepting it. It's saying this phone can not be unlock with the account information provided? Please help

iPhone 4S

Posted on Jan 13, 2015 5:18 PM

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4 replies

Jan 13, 2015 5:19 PM in response to heatherfromfreeport

If you're the device's original owner, take the device and its original purchase receipt to a physical Apple Store.

If not, but you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.

If neither of the above applies, you can't activate the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)

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how can i unlock my Iphone 4s from Icloud?

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